John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
331 Reviews
4.8

331 Reviews

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331 Reviews of John Cordell

November 11, 2025

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Employee Rating

Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
Service Price Transparency
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Recommend Dealer
Yes

November 07, 2025

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Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
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Recommend Dealer
Yes
Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 04, 2025

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Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
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Recommend Dealer
Yes
Nov 06, 2025

BMW of Westlake responded

Hi Allen, thank you so much for your positive comments about BMW of Westlake!

October 29, 2025

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The dealership always does excellent work. Beautiful showroom. This is why I always get my cars serviced here. More

by xjr
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Recommend Dealer
Yes
Oct 29, 2025

BMW of Westlake responded

We really appreciate your feedback!

October 25, 2025

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Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 24, 2025

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Prompt attention. Reasonable explanation of charges. Work done on time. Provided transportation to work. Courteous and professional. More

by ANNA.NAGARAJAN
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Anna, thank you for your kind words and this wonderful review!

October 20, 2025

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As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
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Recommend Dealer
Yes
Oct 23, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 16, 2025

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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

October 14, 2025

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Very nice staff. Almost no wait time! Waited a little longer than I would have liked for an appointment for my tire but it wasn’t too terrible and they also let me ad More

by DARWISHDARWISH86
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Recommend Dealer
Yes
Oct 18, 2025

BMW of Westlake responded

We are glad we could help!

October 13, 2025

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Expected time for service in an out was excellent and appreciated. Also, staff was very professional. More

by DENNYMOCK657
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Recommend Dealer
Yes
Oct 16, 2025

BMW of Westlake responded

We do hope we can be of assistance in the future. Take care!

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