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John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 25

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of John Ruper

May 14, 2023

Dealership Rating
Employee Rating

I’m a repeat buyer from Ganley Ford, mark was great staying in touch about Bronco inventory. John was a pleasure to work with More

by Sandyhagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

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May 15, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sandy, for choosing Ken Ganley Ford West!

May 16, 2023

Ken Ganley Ford Parma responded

Hi Sandyhagen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2023

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Employee Rating

They were very helpful, considerate and respectful. . Very thankful or Austin’s help. Thank You More

by mckinney.kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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May 15, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Dealership Rating
Employee Rating

I worked closely with the dealer to get my new Lariat F150. They were so good to me and helpful as this was my first new vehicle purchase. Very satisfied! More

by Jk76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

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May 10, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon! Enjoy your new F-150!

April 23, 2023

Dealership Rating
Employee Rating

Purchase went very smooth. I was treated well and fair. Mr. Adeyemi made sure everything was fair and I was pleased with my purchase. More

by Grace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , Mike LaScola, Justin was great with my trade-in assistance

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Apr 23, 2023

Ken Ganley Ford Parma responded

Thank you so much, Grace, for your excellent review! We are so glad that Bolaji had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Apr 23, 2023

Ken Ganley Ford Parma responded

Thank you, Grace! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

April 09, 2023

Dealership Rating
Employee Rating

My experience was great! Great customer service. Answered all my questions. Would definitely recommend others. More

by Wendy0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Apr 10, 2023

Ken Ganley Ford Parma responded

Wendy, Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2023

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Employee Rating

I had a great experience purchasing a vehicle at Ganley Ford West. The whole team was fantastic and easy to work with. More

by THESTEVE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Austin Simpson, Nick Feruito

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Apr 07, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

April 06, 2023

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Employee Rating

The team was great to work with. Fast transactions and service. Would buy from them again. More

by Burtn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

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Apr 07, 2023

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 30, 2023

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Employee Rating

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

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Apr 02, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 27, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and great to work with! They were all very thorough which helped in deciding on what I wanted to do. Would definitely go back! More

by Coahzhuzhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Mar 27, 2023

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Mar 29, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience!

March 24, 2023

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Employee Rating

It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman

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Mar 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford West

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