Jose Palomares | Page 4

No issues, the transaction went smoothly. I have no complaints, The gentleman I dealt with was very professional. I have no complaints, The gentleman I dealt with was very professional. More

by PDA563 Verified Customer Verified Customer

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Jose was very helpful in helping me find my new car. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. More

by PBYRNE56 Verified Customer Verified Customer

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The people at this dealership go out of their way for each customer. They treat us like family. I will always go back to them each customer. They treat us like family. I will always go back to them More

by bhawks56 Verified Customer Verified Customer

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Best experience EVER! !!! Jose was the best and so down the earth and not pushy at all! !!! Jose was the best and so down the earth and not pushy at all! More

by LELASALINAS Verified Customer Verified Customer

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The sales personnel are very good to work with. No high pressure and willing to work with you to get you into a vehicle to suit your needs. I have been getting cars from Family Hyundai for almos No high pressure and willing to work with you to get you into a vehicle to suit your needs. I have been getting cars from Family Hyundai for almost 20 years. I also feel that the service people are helpful. More

by asmile1 Verified Customer Verified Customer

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I had the best deal on my car. The service was excellent, and I really appreciate it. They were willing to answer any questions that I had, and I love that. The service was excellent, and I really appreciate it. They were willing to answer any questions that I had, and I love that. More

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I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More

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Purchased a used Genesis from them. Seamless transaction! Highly recommend for your next car purchase. Seamless transaction! Highly recommend for your next car purchase. More

by CHICAGOWILL67 Verified Customer Verified Customer

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Jose and Al were great very patient with us! Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony& Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony&Kiani More

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Friendly. No issues. Explained the various models and features well. Drove away that night with a car. No issues. Explained the various models and features well. Drove away that night with a car. More

by DAN@MARRERA.COM Verified Customer Verified Customer

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