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Jose Rocha Jr
Jose Rocha Jr at Manly Honda

Jose Rocha Jr

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.9
950 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

9 yrs, 2 mos

Industry Experience

13 yrs, 6 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.9

950 Reviews

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950 Reviews of Jose Rocha Jr

November 30, 2025

Dealership Rating
Employee Rating

Friendly service from all members- customer service, service manager and loaner car associate , helpful and great follow up and follow through More

by Erinfernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez, Brittany Dunn

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Dec 03, 2025

Manly Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that every part of your visit, from customer service to our service manager to our loaner car team, felt friendly, helpful, and attentive. Our goal is always to provide strong communication, follow-up, and follow-through, so it’s wonderful to know that stood out during your time with us. We truly appreciate your feedback and your trust. Thank you for choosing Manly Honda, and we look forward to welcoming you back whenever you need us! Happy Holidays🌲 Warm regards, Manly Honda Team

November 23, 2025

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Employee Rating

Nothing bad, but it was average The problem was fixed, but the service was average. Nothing bad to say. More

by PAC10ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Manly Honda responded

Hi PAC10ONE, Thank you for sharing your feedback. I’m pleased to hear the issue was resolved, and I truly appreciate your honesty regarding the overall experience. Your comments help us continue to elevate our service, and we look forward to providing you with an even better visit next time. Best, Jose Rocha, Customer Experience Manager 707 535 1163

October 23, 2025

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Employee Rating

I have always been given excelent service would always recommend to family and friends Kathy More

by kathydavis7607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez, Brittany Dunn

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Oct 23, 2025

Manly Honda responded

Thank you for being part of the Manly Honda family! We truly appreciate your trust and continued support. All of us at Manly Honda

September 11, 2025

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Employee Rating

Jose is a outstanding person to work with. He is so professional and always goes out of his to help us. He is always so knowledgeable. He's great! Manly Honda is also excellent. More

by forepete5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Broadway, Shyla Saxton, Edgar Medina

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Sep 12, 2025

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

August 15, 2025

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Employee Rating

DAVID WAS VERY HELPFUL AND EFFICIENT. I DIDNT HAVE AN APPOINTMENT BUT HE STILL GOT ME TAKEN CARE OF THE SAME DAY. HIS COMMUNICATION SKILLS WERE AMAZING. More

by A49ERFANNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez, Ted Krupinsky, Jay Emery, David Doyle

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Aug 15, 2025

Manly Honda responded

Go Niners Go!🏈🏈 Thank you for sharing your experience! We’re so glad David was able to assist you so quickly, even without an appointment, and that his communication made the process smooth and easy. We’ll be sure to share your kind words with him—feedback like yours keeps our team motivated! Best regards, Your Manly Honda Team

August 02, 2025

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Employee Rating

We were please that our trunk latch was fixed quickly. Thank you for your quick service. More

by BOBANDROSE1
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

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Aug 04, 2025

Manly Honda responded

Thank you for sharing feedback and for being our customer! Your Manly Honda Team!

July 22, 2025

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Employee Rating

Customer service 💯very professional and supportive . My highest gratitude to Jose for handling issues processionally and to customers satisfaction . Am a happy customer More

by DAMARIS.NJUGUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniela Velazquez Martinez , Dave Ashby

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Jul 22, 2025

Manly Honda responded

Hi DAMARIS.NJUNGUNA, Thank you for your feedback and your business! On behalf of the Manly Honda Service Team, we sincerely apologize for your recent experience with our service. I understand that perfection is unattainable and mistakes can occur, but what matters most is how we respond afterward. Is there a good time for me to call and get more details about what exactly happened? We can then use that valuable information to coach and share with our team, helping us learn and prevent similar mistakes in the future. My name is Jose Rocha, Customer Experience Manager, and I look forward to speaking with you. You can contact me at 707.535.1163 or via email at jrocha@manlyauto.com. Best, Your Manly Honda Team

July 19, 2025

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Employee Rating

Jose was very helpful and especially attentive to resolving my issue. I was so happy that a technician finally found out what was causing the noises:) More

by mostreeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Manly Honda responded

Thank you very much for sharing your feedback. We appreciate you and your business and look forward to being of service again! Best regards, Your Manly Honda Team!

July 17, 2025

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Employee Rating

Informed me of matters that I wasn't aware of. Appreciated it, returned my phone call in a timely matter More

by Waldeb20jw
Recommend Dealer
Yes
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Jul 18, 2025

Manly Honda responded

Thank you for selecting Manly Honda and for sharing your feedback! We truly value you and appreciate your support. We also appreciate the opportunity to serve you. Until next time, your Manly Honda Team!

July 07, 2025

Dealership Rating
Employee Rating

Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I More

by 09FETE-DRAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Tom Henschel, Denise Rice, Shyla Saxton, Lucia Chavez Lopez, Jay Emery , Dave Ashby, Jesse Martinez, Paul -all five stars too

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Jul 08, 2025

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

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