Jose Rocha Jr
Jose Rocha Jr at Manly Honda

Jose Rocha Jr

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.8
944 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

8 yrs, 9 mos

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.8

944 Reviews

Write a Review

944 Reviews of Jose Rocha Jr

July 22, 2025

Dealership Rating
Employee Rating

Customer service 💯very professional and supportive . My highest gratitude to Jose for handling issues processionally and to customers satisfaction . Am a happy customer More

by DAMARIS.NJUGUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Manly Honda responded

Hi DAMARIS.NJUNGUNA, Thank you for your feedback and your business! On behalf of the Manly Honda Service Team, we sincerely apologize for your recent experience with our service. I understand that perfection is unattainable and mistakes can occur, but what matters most is how we respond afterward. Is there a good time for me to call and get more details about what exactly happened? We can then use that valuable information to coach and share with our team, helping us learn and prevent similar mistakes in the future. My name is Jose Rocha, Customer Experience Manager, and I look forward to speaking with you. You can contact me at 707.535.1163 or via email at jrocha@manlyauto.com. Best, Your Manly Honda Team

July 19, 2025

Dealership Rating
Employee Rating

Jose was very helpful and especially attentive to resolving my issue. I was so happy that a technician finally found out what was causing the noises:) More

by mostreeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Manly Honda responded

Thank you very much for sharing your feedback. We appreciate you and your business and look forward to being of service again! Best regards, Your Manly Honda Team!

July 17, 2025

Dealership Rating
Employee Rating

Informed me of matters that I wasn't aware of. Appreciated it, returned my phone call in a timely matter More

by Waldeb20jw
Recommend Dealer
Yes
Jul 18, 2025

Manly Honda responded

Thank you for selecting Manly Honda and for sharing your feedback! We truly value you and appreciate your support. We also appreciate the opportunity to serve you. Until next time, your Manly Honda Team!

July 07, 2025

Dealership Rating
Employee Rating

Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I More

by 09FETE-DRAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

June 26, 2025

Dealership Rating
Employee Rating

Always has the answer so I can get back to driving without coming into the service center!! More

by janemz
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Manly Honda responded

Hi Janemz, It’s our pleasure to serve you! Thank you for choosing us and for being the highlight of our day. We appreciate your feedback; it truly means a lot! Best, Your Manly Honda Team!

June 08, 2025

Dealership Rating
Employee Rating

Jose is an amazing person! Was able to help out right away! Thank you so much! More

by DECLINED3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Manly Honda responded

Thank you for sharing feedback and for being our customer! We appreciate you! Best, Your Manly Honda Team!

June 07, 2025

Dealership Rating
Employee Rating

The service was great. I was happy to get a video showing the persons name who worked on my car along with showing what was done as well as checking my tire pressure and ba More

by biggestbig1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

I took my Honda to Manly Honda to have the transmission fluid changed. Prior to taking my car in I called for the cost of the service. When I arrived the service advisor's price was $40 higher than what I More

by BOBCAT59
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Zach Roberts , Jeff Dantzler

Jun 06, 2025

Manly Honda responded

Hi BOBCAT59, On behalf of the Manly Honda Family and Service Team, we extend our sincerest apologies for not meeting or exceeding your expectations. We acknowledge your frustration and concerns. Collectively, we shall learn from this experience and implement strategies to guarantee that we do not repeat these mistakes in the future. Carlo would love to help you in the future. Warmest regards, Your Manly Honda Service Team

May 30, 2025

Dealership Rating
Employee Rating

Gracias por su servicio al cliente , sugeriencia prover transporte a los clientes seria un apoyo grande en lugar de connectarnos con uber. Gracias More

by Lucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Knight, Stephan Jenkins, Erik Castillejos , Trenton Williams

Jun 26, 2025

Manly Honda responded

¡Gracias por elegir Manly Honda! En Manly Honda, agradecemos su apoyo y valoramos sus comentarios. Esperamos verlos de nuevo. ¡El equipo de Manly Honda!

May 10, 2025

Dealership Rating
Employee Rating

My satisfaction supersedes my previous negative review. I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it More

by DATAGUYY
Recommend Dealer
Yes
May 15, 2025

Manly Honda responded

DATAGUY, We at Manly Honda appreciate your patience and understanding. Your feedback is valued and very important to us, and we look forward to learning from our mistakes to ensure customer satisfaction. Until we meet again, Your Manly Honda Team!

1
...

Dealership Inventory (271 Vehicles)

new 2026 Honda CR-V car, priced at $38,750
2026 Honda CR-V
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive
used 2020 Toyota Camry car, priced at $21,800
2020 Toyota Camry
used
blue streak exterior
Automatic
Front-wheel Drive
used 2022 Tesla Model Y car, priced at $27,000
2022 Tesla Model Y
used
Pearl White Multi-Coat exterior
Automatic
All-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $36,545
2025 Honda Accord Hybrid
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $39,500
2025 Honda CR-V Hybrid
new
Still Night Pearl exterior
Automatic
Front-wheel Drive
used 2024 Honda Accord car, priced at $26,500
2024 Honda Accord
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive