Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale

Josh Caldwell

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
570 Reviews
4.7

570 Reviews

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570 Reviews of Josh Caldwell

March 13, 2026

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Employee Rating

Josh Caldwell and the Honda service team have taken care of both of my Hondas since 2019. The service is always great, the prices are fair, and they truly make you feel like part of their Honda family. I ap More

by Marlos H
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Recommend Dealer
Yes

March 11, 2026

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Got an oil change. My hood was not shut all the way after the service and I did not notice until I got home (lucky it didn't fly up). Dealer does provide "free" shuttl More

by markshaffer22
Service Price Transparency
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Service Time
Recommend Dealer
No
Mar 13, 2026

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Rick Johnson, Service Manager rickj@kengarff.com

March 08, 2026

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The serve guy was very nice and explained everything really well. The new service area is very nice. More

by tm4ever
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Recommend Dealer
Yes
Mar 13, 2026

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 06, 2026

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Josh is an excellent advisor and is very knowledgeable. Service was performed and completed to great standards. More

by cjud85
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Recommend Dealer
Yes

January 08, 2026

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Took too long, wanted more down than talked about, left after 4 hours started getting calls from my loan department telling me they over charged me. Vehicle ran for 2 months until transmission went out. No More

by justinrobert
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tyler Briscoe

Jan 09, 2026

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Marcus Lunt, General Sales Manager marcusl@kengarff.com

January 05, 2026

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Jesse is one of the best. I have worked with him many times and he always takes excellent care of me and my vehicles. I will never take my cars anywhere else. More

by MDIREDA
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Recommend Dealer
Yes

December 25, 2025

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Excellent sales experience, excellent services. This is our fifth Honda purchase from this dealership. We won’t go anywhere else! More

by cpothompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 13, 2025

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Staff is very efficient and friendly. Was easy to schedule. New facility is very nice. More

by andrealockwood
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

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Employee Rating

Josh in service is the greatest! He is always there to help me! Thank you Jordan in sales. We love those guys! More

by fivefoulgs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Halley

Dec 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 20, 2025

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Employee Rating

I bought my car through the dealership and it was hands down the easiest dealership to work with. I got my first oil change on my new vehicle and it was amazing they send you a link that you can track and More

by alyssa.sallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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