Joshua St. Germaine
Joshua St. Germaine at Lithia Toyota of Medford

Joshua St. Germaine | Page 2

Sales Professional

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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64 Reviews
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64 Reviews

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64 Reviews of Joshua St. Germaine

July 12, 2020

Dealership Rating
Employee Rating

Excellent and Easy Lithia Toyota was excellent to work with and made buying a new Toyota simple and pleasant. Of all the car purchases I have made, this one was of the s More

by EDZJUNK777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2020

Lithia Toyota of Medford responded

Hello, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

June 26, 2020

Dealership Rating
Employee Rating

Not totaly honest Only issue I can say is try to pull fast ones. In finance and in the service center way over priced but got to love those Toyotas More

by JETBOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Lithia Toyota of Medford responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to me so we can learn more about your visit? Mark Grossman, Service Manager

Nov 10, 2020

JETBOAT responded

Over pricing at service repairs. And lying to the customer about warranty issues.

June 26, 2020

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Employee Rating

I always replace the engine olie every 6 months and usually they rotate the wheels free, but even though my car warranty is up to 2 years, is only the rotation of the wheels and a little wiper wiping t More

by darmanto.sutjipto@yahoo.com
Recommend Dealer
No

Other Employees Tagged: John McNerny

Jul 14, 2020

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to me so we can learn more about your visit? Mark Grossman, Service Manager

Jul 01, 2020

Lithia Toyota of Medford responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to me so we can learn more about your visit? Mark Grossman, Service Manager

June 19, 2020

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Employee Rating

Tough situation was handled with grace & empathy. Thanks to both the service team & the sales team. ( from Broken 15 yr old Sienna to new Highlander !) More

by tlsmith50
Recommend Dealer
Yes

Other Employees Tagged: John McNerny, John Rogers, Steven Kahae, Scott Knuepel , Ian? Sr Sales-great guy!

Jun 19, 2020

Lithia Toyota of Medford responded

Congratulations on your new Highlander! Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 04, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and helpful I really don't like filling these things out. Its a very nice dealership as are most all of them. We just like Toyota Highlanders. this is our 3rd More

by HCABINETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2020

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We look forward to working with you again. Troy Kloke, General Sales Manager

April 08, 2020

Dealership Rating
Employee Rating

Painless experience. Way better than 2016 experience. Josh St. Germaine was exceptional. I actually planned to go elsewhere until I worked w him. The whole process went smoothly. I never left my home. In More

by DROBERTSON907
Recommend Dealer
Yes
Apr 08, 2020

Lithia Toyota of Medford responded

Thank you! We are happy to hear that Joshua provided such an outstanding experience even in these challenging times. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 04, 2020

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Employee Rating

Great attention in buying a new Camry Hybrid This was a good experience for me in that the negotiations went smoothly, my wife and I got much attention from Josh and our after visit with Charlie More

by TMULARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Lithia Toyota of Medford responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Josh and Charlie and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

January 16, 2020

Dealership Rating
Employee Rating

first time service I arrived at my appointment time and was immediately helped. The staff was friendly and completed the service in a timely manner. Josh helped me wit More

by bk2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Grossman

December 13, 2019

Dealership Rating
Employee Rating

Very relaxed I would recommend anyone that's looking for a Toyota to visit this dealership. Our salesman Joshua Germaine was awesome, not the typical salesman. He More

by SCOTTSETZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 07, 2019

Dealership Rating
Employee Rating

Treated well. Very professional. A good experience. This was our second truck. Will come back again. Josh did a great job with call backs and meeting our needs. More

by mmfreeze
Recommend Dealer
Yes

Other Employees Tagged: Bryce Beatty, John Matthew Uri

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