Juan Espinoza | Page 12

Needed inspection for state registration, was in and out in 30 minutes!!! Very friendly and efficient! in 30 minutes!!! Very friendly and efficient! More

by Gerardecker Verified Customer Verified Customer

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Extremely professional and exceeded my expectations. Would absolutely go back to this dealership for my next vehicle and recommend to family and friends. Would absolutely go back to this dealership for my next vehicle and recommend to family and friends. More

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Juan was an amazing sales agent. He made the process of purchasing a new to us vehicle very seamless and easy. I first began online with Kendra who did an amazing job and was most He made the process of purchasing a new to us vehicle very seamless and easy. I first began online with Kendra who did an amazing job and was most helpful. Paul was very helpful with the financing process. This was a no pressure experience where they not only kept their word but were willing to go above and beyond to help make thos as easy of a process as possible. More

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This was my 5th vieachal that I purchased from Moore and the service after the sale is a real difference maker they stayed on top of all the little thing I brought up during the sale and went above an and the service after the sale is a real difference maker they stayed on top of all the little thing I brought up during the sale and went above and beyond to make sure all was perfect. We they worked the deal they found some of there numbers were off in my favor and turned around and cut me a check. So if you are looking for that real VIP treatment only choose Moore More

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I was pleased with the process of buying online. I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims needed chrome on them. When I spoke to Fred Franklin about swapping them out he guaranteed me there would be a $500 charge. After he spoke with the manager of service the manager agreed. I would have to pay $500. I truly felt like after spending $81K at the dealership I should have been able to swap the rims out that were the same price - mind you. My parents have been buying from Moore Buick for years and they too were a little dissatisfied with the decision of having to pay for the swapped out rims. My parents buy at least one vehicle a year from Moore. My Dad Ron Gonzalez even came in and spoke with Fred, service manager, etc and did not feel it was right. I was not asking for an upgrade - I was asking for the same price rim. When you buy online, unable to see the car you are buying, you would think when the car arrives, you would be able to make this small adjustment. After looking back on my experience, I probably should have left the dealership and went elsewhere. I was in the dealership for over 4 hours haggling a $3,500 problem. More

by Erica Busico Verified Customer Verified Customer

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Fast and friendly was in and out in about 30 mins! ! Car had low miles with a fair price ! Car had low miles with a fair price More

by kingdavid2133 Verified Customer Verified Customer

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Juan has always been an Honest broker in our dealings with him. I Love my driving experience with my new 2500. I hope the Diesel prices/Availability does not make me regret my purchase. with him. I Love my driving experience with my new 2500. I hope the Diesel prices/Availability does not make me regret my purchase. More

by williamfarnell Verified Customer Verified Customer

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They were amazing . . made me feel welcome and helped me out tremendously with getting my car if my dream . made me feel welcome and helped me out tremendously with getting my car if my dream More

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Good group of guys and gals. Purchased 2 vehicles of my own and help my son and daughter n law to buy from Moore Buick. Purchased 2 vehicles of my own and help my son and daughter n law to buy from Moore Buick. More

by bishop092003 Verified Customer Verified Customer

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Great experience and easy process on getting my trade taken in and being satisfied with everything else. There’s a reason why me and part of my family keep on going back there for vehicles. They look out taken in and being satisfied with everything else. There’s a reason why me and part of my family keep on going back there for vehicles. They look out for you and if you have any questions, they will find an answer for you. Very pleased with the whole process. More

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