Juan Godinez

Great customer service but definitely recommend anyone come to this dealership with great customer service come to this dealership with great customer service More

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I'm highly disappointed when I came by 9/2 at 8:06PM and Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered. There was only one customer that appeared to be checking out in the lobby. I understand you all close at 9 but make it known that you really stop servicing at 8. The only reason I gave a 10 is bc when I arrived the next day, Jorge O. provided great service! More

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I have to start with my sales rep Horace; He is excellent as always. Juan service representative took good care of me getting my vehicle serviced in a timely manner. I arrived late and had a little attitud as always. Juan service representative took good care of me getting my vehicle serviced in a timely manner. I arrived late and had a little attitude but Juan tamed it quickly and redirected me to a better position. I had to leave my vehicle overnight; but I was provided a loaner so I was not really inconvenienced. Thanks for the great hospitality and service. Overall, the dealership was very well represented. More

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Excellent service and communication! Juan was fantastic to work with! Five star experience across the board! Juan was fantastic to work with! Five star experience across the board! More

by agblnco Verified Customer Verified Customer

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They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. In my brakes. Work much better. More

by jasonozer Verified Customer Verified Customer

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Vince was a stellar guy to work with and didn’t push anything I wasn’t looking for. He helped me get into a new truck and Mac Haik paid off my current loan and I got an extra 10k! If you’re looking for anything I wasn’t looking for. He helped me get into a new truck and Mac Haik paid off my current loan and I got an extra 10k! If you’re looking for a no nonsense salesman with the experience to get the right vehicle for you then hit up VINCE! More

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I’ve brought my car to Mac haik several times for the same problem. They keep saying oh the problem is fixed or oh we can’t find the problem. But my car still having transmission issues. What’s even more same problem. They keep saying oh the problem is fixed or oh we can’t find the problem. But my car still having transmission issues. What’s even more crazy is the transmission is “so say new” . They customer service sucks . From check-in…to management and also the loaner department ! Even the girl who checks you out had an attitude. Which out of all of them I should be the one mad . I WOULD NOT RECOMMEND ANYONE OVER HERE FOR MECHANIC WORK NOR TO PURCHASE AN VEHICLE . RUNNNNNNN GO ELSEWHERE ! These people DO NOT CARE ABOUT YOUR MONEY ! ! More

by DESTINYTRAHAN3 Verified Customer Verified Customer

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Excelente servicio los mejores para atender el personal volvería otra vez sin problema muchas gracias volvería otra vez sin problema muchas gracias More

by SALDANA170 Verified Customer Verified Customer

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Juan the service writer was very professional and helpful. It seems like the repair was well done although terribly expensive. Everyone was very friendly! helpful. It seems like the repair was well done although terribly expensive. Everyone was very friendly! More

by rswells56 Verified Customer Verified Customer

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Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER Verified Customer Verified Customer

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