Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 13

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
164 Reviews
5.0

164 Reviews

Write a Review

164 Reviews of Justin Hendrick

July 18, 2024

Dealership Rating
Employee Rating

For over 9 years Fred Fortson, Sales Manager Adviser has sold us 6 Lexus vehicles including our most recent purchase today, the 2024 Lexus GX550. Building a long term relationship, not only on trust and in More

by Saraavakian23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Lexus of Chattanooga responded

Thank you so much for your heartfelt review! We’re truly grateful for your continued trust and loyalty over the years. It’s wonderful to hear that Fred Fortson has not only met your expectations but also built a lasting friendship through his dedication and integrity. We’re delighted to know that your experience with Fred and the 2024 Lexus GX550 was exceptional. Your support means the world to us, and we look forward to serving you for many more years to come. Thank you for choosing Lexus of Chattanooga!

July 16, 2024

Dealership Rating
Employee Rating

We had a great experience at this dealership. Fred was our salesperson and he kept in touch with us about our vehicle. He made the whole buying process smooth. It was a pleasure working with him. More

by Amy Mayben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Wade Ledford

Jul 17, 2024

Lexus of Chattanooga responded

Thank you so much for sharing your positive experience with us at Lexus of Chattanooga! We're delighted to hear that Fred provided you with exceptional service and made the buying process smooth and enjoyable. Customer satisfaction is our top priority, and we're thrilled that you found your experience with Fred to be worth the drive from Huntsville, Alabama. We truly appreciate your kind words and your recommendation. It was a pleasure working with you, and we look forward to assisting you again in the future when you're ready for your next vehicle purchase.

June 22, 2024

Dealership Rating
Employee Rating

Fred Fortson was an excellent salesperson. He worked very hard to put this deal together and we were extremely pleased with the outcome. We have already referred him to our neighbor. Also, More

by bajaxon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Aaron Schreiner

Jun 24, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're delighted to hear that Fred Fortson provided excellent service and worked hard to ensure a successful deal for you. It's fantastic that you were pleased with the outcome and have already referred him to your neighbor. Additionally, we appreciate your kind words about our dealership's cleanliness and inviting atmosphere, as well as Justin's helpfulness as the finance manager. If there's anything more we can do for you or your neighbor, please let us know. We look forward to continuing to provide excellent service!

June 21, 2024

Dealership Rating
Employee Rating

We simply can't give enough accolades to Marc Bales, Justin Hendricks, and entire team at Lexus Chattanooga. We will definitely be repeat customers. It was a seamless transaction and we love the LX 600! More

by diane swofford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Jun 24, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Marc Bales, Justin Hendricks, and the entire team at Lexus of Chattanooga provided you with such an exceptional experience. It's fantastic to know that your transaction was seamless and that you're enjoying your new LX 600! Your accolades mean a lot to us, and we truly appreciate your loyalty as repeat customers. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again!

June 18, 2024

Dealership Rating
Employee Rating

Lexus of chattanooga wasn’t the only dealership o visited but was by far the best!!!! Marc was amazing!! Very helpful, respected my time, very friendly and listened to my needs! You don’t get a salesman like More

by Annette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Marc Bales

Jun 24, 2024

Lexus of Chattanooga responded

Thank you so much for your fantastic feedback! We're thrilled to hear that Marc and our team at Lexus of Chattanooga provided you with such an exceptional experience. It's wonderful to know that Marc was helpful, respectful of your time, friendly, and attentive to your needs. We're delighted that you left with your dream car and a smile on your face! Your kind words mean a lot to us, and we truly appreciate your recommendation. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

June 15, 2024

Dealership Rating
Employee Rating

Marc was great to work with, and always available if I had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. More

by sford815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Madison Messer , Josiah Sadek

Jun 17, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Marc provided you with exceptional service and ensured that you received the exact RX350 Hybrid you wanted. We take pride in delivering personalized service and making sure our customers' needs are met, and it's wonderful to know that Marc went above and beyond to assist you. We truly appreciate your recommendation, and we'll be sure to pass along your kind words to Marc. Thank you for choosing Lexus of Chattanooga, and if you or your friends need anything in the future, Marc and our team will be here to assist.

June 15, 2024

Dealership Rating
Employee Rating

The ability to get started online and have a contact person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effort More

by Kids9596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your purchase journey with Lexus of Chattanooga was seamless and enjoyable. It's fantastic to know that our online process and the assistance of Marc, Justin, and Allie helped set the tone and made your experience effortless. Providing quality service and a seamless experience is what we strive for, and we're delighted that you experienced just that. We truly appreciate your trust in us for your first vehicle purchase in 12 years, and we're confident that your NX will exceed your expectations in terms of quality and performance. Thank you again for choosing Lexus of Chattanooga. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

May 22, 2024

Dealership Rating
Employee Rating

This was my second purchase from LOC (Lexus of Chattanooga) and Marc Bales. Marc always makes the process so easy. LOC has the best customer service and will help you hand in foot to make sure you More

by Hheather1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Marc Bales

May 22, 2024

Lexus of Chattanooga responded

Thank you so much for your loyalty and for choosing Lexus of Chattanooga for your second purchase! We're thrilled to hear that Marc Bales made the process easy for you once again. Providing exceptional customer service is what we strive for, and we're delighted that our team went above and beyond to ensure you got exactly what you needed and wanted. Your kind words mean the world to us, and we truly appreciate your feedback. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you for being a valued customer, and we look forward to serving you again at Lexus of Chattanooga!

May 17, 2024

Dealership Rating
Employee Rating

Picked up my new car on May 16 and could not have been more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easi More

by HSVLexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt

May 22, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lexus of Chattanooga. Michael Platt and Justin Hendrick are truly exceptional, and we're delighted that they provided you with top-notch service. It's fantastic to know that your car-buying experience was easy and professional. We're honored to have earned your trust and loyalty, and we're thrilled to be your go-to Lexus dealership, even if you're not local. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Congratulations on your new car, and thank you for choosing Lexus of Chattanooga!

May 04, 2024

Dealership Rating
Employee Rating

This place is top notch! Wade, Decoda, Justin and the Tech guy were all super helpful! Wade and Decoda were with us every step of the way to find us the perfect car. We wish More

by ericbbq1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore, Wade Ledford , DeCoda Williams

May 07, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing review, Tyler and Eric! We're thrilled to hear that you had a top-notch experience at Lexus of Chattanooga. Wade, Decoda, Justin, and our tech guy are all valuable members of our team, and we're delighted that they provided you with such helpful and enjoyable service. We appreciate your recommendation and look forward to welcoming you back in the future!

...
13
...

Dealership Inventory (171 Vehicles)

new 2026 Lexus NX 350h car, priced at $55,294
2026 Lexus NX 350h
new
Caviar exterior
CVT
All-wheel Drive
used 2024 Audi A5 car, priced at $56,797
2024 Audi A5
used
Glacier White Metallic/Black Roof exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $66,817
2026 Lexus RX 350
new
White Pearl exterior
Automatic
All-wheel Drive
used 2025 Lexus RX 350 car, priced at $57,195
2025 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Toyota Corolla car, priced at $27,797
2025 Toyota Corolla
used
Midnight Black Metallic exterior
CVT
Front-wheel Drive
used 2016 Jeep Wrangler car, priced at $19,347
2016 Jeep Wrangler
used
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive