Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 12

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
164 Reviews
5.0

164 Reviews

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164 Reviews of Justin Hendrick

October 05, 2024

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Employee Rating

This was my first time buying a car at this Lexus dealership — I was not disappointed with my experience. Mike was transparent and friendly, and Justin was extremely helpful when walking through fina More

by hmak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Watson

Oct 07, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're so glad to hear that your first experience with us was a positive one. Mike and Justin truly embody our commitment to transparency and exceptional service, and we're thrilled that they could assist you throughout the process. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new Lexus, and we look forward to seeing you again!

September 25, 2024

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I live just outside of Knoxville. After seeing the limited selection in Knoxville I drove to Chattanooga. Working with Fred Fortson was a great experience! Found the car we were looki More

by c_cheatwood2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Oct 02, 2024

Lexus of Chattanooga responded

Thank you for your fantastic feedback! We’re so glad you made the trip from Knoxville to visit us at Lexus of Chattanooga. It’s wonderful to hear that working with Fred and Justin made your buying experience friendly and straightforward. We’re thrilled that you found the car you were looking for and appreciate your kind words. Thank you for trusting us with your vehicle purchase, and we look forward to serving you again in the future!

September 20, 2024

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Five stars are simply not enough to describe the exceptional service provided by the artist salesman at Lexus of Chattanooga. From start to finish, he went above and beyond, delivering top-notch car More

by crews.cloudmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner

Sep 23, 2024

Lexus of Chattanooga responded

Thank you so much for your incredible review! We are beyond thrilled to hear about your exceptional experience with our team at Lexus of Chattanooga. It’s especially wonderful to know that your salesman’s dedication, attention to detail, and passion made such a lasting impression. We believe that outstanding customer service makes all the difference, and it’s clear your experience reflected that. Your kind words about him being a “shining example” truly warm our hearts, and we’re honored to have him as part of our team. Thank you for your high recommendation—it means the world to us! If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

September 14, 2024

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Michael Platt, as well as the rest of the team at Lexus of Chattanooga, made my car buying experience fun & easy. I reached out to this dealership a month ago; I have been impressed with every interaction More

by Slhover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt, Madison Messer , Allie McKamey

Sep 16, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Michael Platt and the rest of our team made your car buying experience enjoyable and easy. It’s fantastic to know that Michael’s knowledge, thoroughness, and kindness made such a positive impact. We’re delighted that you LOVE your RX350 and are willing to make the trip to Lexus of Chattanooga for service. Your recommendation means the world to us! If you need anything in the future, don’t hesitate to reach out. Enjoy every drive in your new vehicle!

September 12, 2024

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Everyone is polite and very willing to help with even the silliest questions. The fact that they have someone to handle every aspect of your car. And will be there to support you and help you. I would buy f More

by clpg91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Lexus of Chattanooga responded

Thank you for your fantastic feedback! We’re so glad to hear that our team’s politeness and willingness to assist with every question, no matter how small, made a positive impression. It’s great to know that you appreciate having dedicated support for every aspect of your car. We’d be thrilled to help you again in the future. Thank you for considering us for your next purchase, and if you need anything else, don’t hesitate to reach out!

September 06, 2024

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I recently purchased a Lexus NX 250 from Ralph Paty at Lexus of Chattanooga, and I couldn't be happier with my experience and my vehicle! Ralph was incredibly knowledgeable and provided exceptional custom More

by EK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Sep 06, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful review! We’re thrilled to hear that Ralph Paty and Justin Hendrick provided you with exceptional service and made your car-buying experience a fantastic one. It's great to know that you’re enjoying your new Lexus NX 250 and that our dealership’s atmosphere and staff contributed to your positive experience. Your recommendation means a lot to us. If you need anything else, we’re here to help!

August 19, 2024

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The best car-buying experience in my 35 years of purchasing automobiles! Led by Ralph Paty, the incredible team of Madison Messer, Josiah Sadek, and Justin Hendrick provided over-the-top service—ma More

by p23lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Madison Messer , Josiah Sadek

Aug 30, 2024

Lexus of Chattanooga responded

Thank you so much for your incredible feedback! We’re thrilled to hear that your car-buying experience with us was the best you’ve had in 35 years. It’s wonderful to know that Ralph Paty, Madison Messer, Josiah Sadek, and Justin Hendrick made such a positive impact on your purchase of a rare, customized vehicle. We’re proud to have a team that matches your excitement and energy, and we’re grateful for your recognition of their professionalism and dedication. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

August 12, 2024

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This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v More

by Gateach2001
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 15, 2024

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that Ralph Paty has consistently provided you with excellent service and has been a key reason for your return to Lexus of Chattanooga. Your feedback is greatly appreciated, and we look forward to assisting you with your future vehicle needs.

July 31, 2024

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Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX More

by Pearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We’re thrilled to hear that you love Lexus of Chattanooga and that Fred was able to assist you so effectively. It’s fantastic to know you’re enjoying your new 2025 NX 350h! We appreciate your kind words and look forward to serving you again in the future.

Jul 31, 2024

Pearl responded

Pearl Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX 350h👍💙

Aug 06, 2024

Pearl responded

Also Justin in finance was GREAT also!! Very helpful and knowledgeable and has a GREAT personality!! Love Lexus of Chattanooga!!

July 27, 2024

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Best professional sale person we have ever dealt with and best dealership I’ve ever dealt with highly recommend Thomas Price More

by zprice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Allie McKamey

Aug 05, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We’re thrilled to hear that Thomas Price provided you with the best professional service and that you had such a positive experience with our dealership. Your high recommendation means a lot to us. We look forward to assisting you again in the future!

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