Karl Alvarez | Page 30

Recently sold a BMW X7 to Ferman BMW. Had a bit of an issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integ issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integrity. Thank you Mr. Murray!!! More

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Sales Mario is a gent who knows his hot wheels! Nico in service is outstanding and takes care of his clients. service is outstanding and takes care of his clients. More

by EGROHE3 Verified Customer Verified Customer

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This is my second time buying a BMW from Ferman BMW and Alex has been amazing both times Alex has been amazing both times More

by cooka120 Verified Customer Verified Customer

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Great service from Mary and Karl! Oh and Joe too! Wonderful team to work with. Wonderful team to work with. More

by lizmcginnis325 Verified Customer Verified Customer

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Great buying experience. GM and sales were all fantastic. Everyone was very professional and educated about the car’s features Everyone was very professional and educated about the car’s features More

by gary.ingram Verified Customer Verified Customer

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As always, Mary Keller and Karl Alarez were amazing and frankly the best and most trusted to deal with in terms of buying a new BMW. frankly the best and most trusted to deal with in terms of buying a new BMW. More

by Joe.Doswell Verified Customer Verified Customer

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Karl and Mario are top notch. Sales experience was excellent. Third vehicle leased here. Would absolutely return. excellent. Third vehicle leased here. Would absolutely return. More

by Jason H Verified Customer Verified Customer

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We had a very good experience purchasing a new vehicle. Our sales rep (Mario) was excellent. However, as we were waiting for paperwork I was a little surprised to notice that many potential customers were Our sales rep (Mario) was excellent. However, as we were waiting for paperwork I was a little surprised to notice that many potential customers were not promptly greeted when they walked in. We also had a little SNAFU with our trade-in (my fault), and that situation was handled satisfactorily by Mario and the management. Overall - GOOD experience. Will definitely recommend Ferman and Mario. More

by rrgoodwin Verified Customer Verified Customer

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Prioritized me in without notice and got me out and back on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car w on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car was given back clean on top of the quick and accurate services completed. Sal Graziano literally saved my day, please ensure he is thanked. More

by dgenton Verified Customer Verified Customer

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This is our third BMW purchase from the team at Ferman BMW (Mario B (salesman) and Alan M (Sales Manager) and Karl A (Management) and Joe C(Finance)) within the past few months. Their attention to detail BMW (Mario B (salesman) and Alan M (Sales Manager) and Karl A (Management) and Joe C(Finance)) within the past few months. Their attention to detail and attitude in finding us the right car went above and beyond our expectations. This team is both efficient and through and I simply cannot say enough positive things about these guys at Ferman BMW. Great Team and Thanks to Ferman BMW! More

by Rickchap Verified Customer Verified Customer

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