Karl Alvarez | Page 31

Robert sold me my prior car; he sold me my new one. Great person, kind, and knowledgeable. person, kind, and knowledgeable. More

by strudeldoo Verified Customer Verified Customer

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I recently purchased a 2022 BMW X3 M40i right off the showroom floor had a great experience with my salesman Patrick Knutson, (very patient guy and not pushy) he went over all my options and made sure I showroom floor had a great experience with my salesman Patrick Knutson, (very patient guy and not pushy) he went over all my options and made sure I was making a well informed decision, and also the General Manager Karl Alvarez was very helpful with a few issues I was having through out the process. Additionally, Scott the Finance Director was very creative in his financing approach when I was a little short on the downpayment and suggested I apply for the BMW credit card which has a 0% interest for the first 12 months as opposed to putting the downpayment on one of my existing credit cards at a 24% rate. I was very pleased with the service I received. More

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Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More

by jorgemoreno Verified Customer Verified Customer

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Great experience, great service, and wonderful staff!! Would return for service!! Would recommend to other friends who need service great store! Five out of Five Would return for service!! Would recommend to other friends who need service great store! Five out of Five More

by dylanjmills Verified Customer Verified Customer

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Everyone at the dealership was extremely friendly and professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it couldn’t have been a better experience. More

by dgraz Verified Customer Verified Customer

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I purchased a cute but mean little 135i convertible from Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! More

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Mary was good for the second time. The BMW Genius was good too. If there wasn't so much paperwork it would have gone faster but I guess it is due to government stuff good too. If there wasn't so much paperwork it would have gone faster but I guess it is due to government stuff More

by janp2 Verified Customer Verified Customer

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Great staff, great service, the prices were reasonable I will be back to your shop for my next service and BMW parts and gifts purchase will be back to your shop for my next service and BMW parts and gifts purchase More

by gilliamjr Verified Customer Verified Customer

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Amazing experience my salesperson was amazing easy to work with and listened to our wants and needs …would recommend to anyone looking for a new or used car!!! work with and listened to our wants and needs …would recommend to anyone looking for a new or used car!!! More

by Mario Borbolla Verified Customer Verified Customer

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This was the best car purchase experience I have ever had. Everything went smooth and easy and the entire staff was helpful and attentive to our needs. had. Everything went smooth and easy and the entire staff was helpful and attentive to our needs. More

by kim.enns Verified Customer Verified Customer

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