Karl Boye
Karl Boye at DCH Wappingers Falls Toyota

Karl Boye | Page 12

Used Car Sales Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
163 Reviews

Karl is a native Floridian who was raised in Knoxville, Tennessee and became a New Yorker in 2004. He jokes that he’s a graduate of The School of Hard Knocks, circa class of 1990. Karl is the proud father of four beautiful little girls. Relaxing is rarely an option. With almost a dozen years under his belt in automotive sales, Karl knows this industry inside and out. When he’s not at the dealership, Karl can usually be found enjoying the great outdoors with his family, or attending his daughters’ many extra-curricular activities. “Treat people the way you’d like to be treated. It’s that simple. - Karl Boye

Dealership Experience

16 yrs, 10 mos

Languages Spoken

English English

4.9

163 Reviews

Write a Review

163 Reviews of Karl Boye

June 26, 2020

Dealership Rating
Employee Rating

I find this dealership to be very helpful and knowledgeable in the pass and willing to go the extra mile the sales representative who I’ve dealt with in the past was still there and I continue on More

by thomas.rivera.ny
Recommend Dealer
Yes

April 16, 2020

Dealership Rating
Employee Rating

Currently having my Tundra towed for driver's side emergency brake completely locked up. Was told it was repaired less then 1 week ago. Maintenance required soon message came on the next morning afte More

by mleadbitter357
Recommend Dealer
No

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Ben Carlson , Evin Calderon, Mike Giordano

May 01, 2020

DCH Wappingers Falls Toyota responded

We are sorry to hear of your negative experience. Please call us when you have a moment of time. 833-394-2048

May 02, 2020

mleadbitter357 responded

I am done with DCH, these issues should have been fixed the 1st time the truck was there. Could have also been fixed before I picked the truck up. Why would I call you guys??: You see my reviews and like usual nobody has made any effort to honor our legal service agreement. I know you guys don't care at all if you lose sales from myself or my wife or my father that we're all looking to purchase a vehicle this year from you guys because you sell so many cars anyway but you still treat people better even if we weren't buying more cars. luckily Toyota corporate has taken care of it and redirected us to a place that will actually do the work properly and not come up with a bunch of BS excuses to why they can't help. Thanks for nothing

April 11, 2020

Dealership Rating
Employee Rating

Very disappointed. Dropped off truck clean, picked up covered in mud. 2 different color signal lamps I had to change myself before leaving. Fixed one of at least 5 problems poorly. All smiles and empty More

by mleadbitter357
Recommend Dealer
No

Other Employees Tagged: Daryl Callahan, Ben Carlson , Evin Calderon, Mike Giordano, Kurt/Awesome!!

Apr 15, 2020

DCH Wappingers Falls Toyota responded

Mr. Leadbitter, Thank you for sharing your feedback. I apologize that your experience has not been up to the normal standards you can expect from us. As we discussed on our last phone call, I will be happy to buff the entire exterior of your truck, at no additional cost, when the full crew is here. We are currently operating on partial staff due to regulations as well as spending extra time to sanitize the touch points of vehicles as they go through our shop. I know my team had addressed your concerns with any brake pulsation prior to your purchase, and I understand that we put a factory headlamp assembly in, free of charge, when we found that the tabs were broken off. Technically speaking, once you modified the headlight on your own, any coverage would be void, however we still stood behind our product and reputation because we strive for excellent customer satisfaction. To the best of my knowledge, based on our last conversation, there were no other issues that need addressing at this point. I understand that you’ve invested in the Toyota name and we hope to continue to serve you and your family in the future. Please let me know If I can be of any additional assistance. Best Regards, Daryl Callahan General Sales Manager

January 29, 2020

Dealership Rating

This dealer made buying a used car so easy! Everyone was very nice, professional, and helpful. I would definitely buy another car from this dealership. More

by olivia.ohanian7
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell , Lisa Lombardi, Daniel Sweeney

Jan 29, 2020

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We appreciate hearing from you and we're happy to hear that you had a great experience with us.

January 28, 2020

Dealership Rating
Employee Rating

Very professional Took the time to make sure everything was where I wanted it to be and the personal were so nice and understanding. The process was smooth and I walked More

by dingeec911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg , Daniel Sweeney

Jan 28, 2020

DCH Wappingers Falls Toyota responded

We appreciate your feedback! Thank you for taking the time to give us your honest thoughts.

January 10, 2020

Dealership Rating

Exellent from start to finnisch. If you try to find out about cars in interest, this is you place. We went to test drive RAV4 and buy one. Welcoming no pressure atmosphere like no oth More

by milan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Avi Avitan

Jan 10, 2020

DCH Wappingers Falls Toyota responded

Thank you so much for the positive feedback! We are happy to hear that you had a great experience at our dealership. Enjoy your new RAV4!

November 16, 2019

Dealership Rating
Employee Rating

Best team If you own a Toyota in you live in a Hutton Valley there is no other place but DCH Toyota To get your car serviced they are the best at what they do More

by MARK.DALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Michael O'Hare, David Kolozy, Thomas Hackett, Chris Heimink , Evin Calderon, Pinkal Patel, Naeem Randall, Peter Raymond

Nov 18, 2019

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again in the near future.

November 15, 2019

Dealership Rating
Employee Rating

Amazing experience From beginning to end our experience was wonderful! Top notch service, friendly, helpful employees and a beautiful showroom! We would highly recommend More

by aljustine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romaine Newby, Naeem Randall

Nov 15, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are happy to hear about your positive experience and we hope to see you again in the near future.

November 07, 2019

Dealership Rating
Employee Rating

Very good The service was very good and the waiting area top notch. I need to find out if I have three or five initial complementary services. More

by bernardcj42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Berenguer , Eric Lahl, Naeem Randall, Peter Raymond, Alicia Verven

Nov 07, 2019

DCH Wappingers Falls Toyota responded

thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again soon.

October 21, 2019

Dealership Rating

Good place to buy car. I am satisfied with my car. You can ask for Juan Padilla, this is a good seller. Good place, nice cars. More

by zoiproductionsusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Padilla, Wilfrin Quezada

Oct 22, 2019

DCH Wappingers Falls Toyota responded

Thank you for the kind words! It is a pleasure to hear that you had a wonderful experience working with our team. We hope to see you again!

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