Karl Boye
Karl Boye at DCH Wappingers Falls Toyota

Karl Boye | Page 15

Used Car Sales Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
161 Reviews

Karl is a native Floridian who was raised in Knoxville, Tennessee and became a New Yorker in 2004. He jokes that he’s a graduate of The School of Hard Knocks, circa class of 1990. Karl is the proud father of four beautiful little girls. Relaxing is rarely an option. With almost a dozen years under his belt in automotive sales, Karl knows this industry inside and out. When he’s not at the dealership, Karl can usually be found enjoying the great outdoors with his family, or attending his daughters’ many extra-curricular activities. “Treat people the way you’d like to be treated. It’s that simple. - Karl Boye

Dealership Experience

16 yrs, 8 mos

Languages Spoken

English English

4.9

161 Reviews

Write a Review

161 Reviews of Karl Boye

May 02, 2018

Dealership Rating

Good, until I signed the deal Willing to help, until I signed the deal. Then I waited for hours to see financial guy, almost walked out. Felt negativity for using my own bank and d More

by BruceP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2018

DCH Wappingers Falls Toyota responded

Bruce, thank you for taking the time to leave this review. While I am so glad that your love your truck, I am deeply disappointed in the experience you had while visiting with us. I would like the chance to speak with you in order to get more information and hopefully make amends. Please feel free to contact me at (845) 296-4200 at your earliest convenience. I can also be reached by email at lburns@dchusa.com. I look forward to speaking with you. Sincerely, Lee Burns, General Manager

April 04, 2018

Dealership Rating
Employee Rating

Dream car, dream experience Peter and Rob made my experience amazing by finding me my dream car! They were both beyond helpful when it came to answering all of my questions and e More

by kchanowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg , Peter Raymond

Apr 04, 2018

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! Peter and Rob will be thrilled with your recommendation and kind words. Please come back to see us again soon!

April 03, 2018

Dealership Rating

Excellent service A very good place to deal with pricing his fair and this staff is amazing would highly recommend it and would go back there myself More

by jjkillenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham , Naeem Randall

Apr 04, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review and recommendation!

March 14, 2018

Dealership Rating
Employee Rating

Knowledgeable, friendly, efficient. I had a pleasant experience discussing, test driving, reviewing costs and coverage, as well as when I came to pick up the vehicle. No pressure tactic More

by dz8z9
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham , Naeem Randall

Mar 19, 2018

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so happy our team could help you throughout the process. Enjoy!

March 04, 2018

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE Thank Chris and Mary for my new van. I have told 15 people to go to DCH to go to your dealer ship for there next car. More

by Patty & Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Berenguer, Chris Heimink

Mar 05, 2018

DCH Wappingers Falls Toyota responded

Thanks for the excellent review! I will pass your kind words along to Chris, Mary, and the rest of our sales department. We hope to see you again soon!

February 01, 2018

Dealership Rating
Employee Rating

2010 dodge caravan We had the best experience and great customer service, Melissa our sales person was fantastic ( friendly, knowledgeable) could not have asked for bett More

by msantoro0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Melissa Sinapi

Feb 02, 2018

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review! I'm so pleased to see you had an awesome experience with Melissa, we will be sure to pass along your compliments. Hope to see you soon!

January 31, 2018

Dealership Rating
Employee Rating

Never Again It took seven days for final deal. Very little communication. Sold products i didnt want. Sloppy job applying protective product. Mud on rugs. Poor de More

by garciavictor1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Goldberg , Davindra Itwaru, Frank Pizzurro

Feb 07, 2018

DCH Wappingers Falls Toyota responded

Mr. Garcia, My name is Lee Burns and I'm the General Manager at DCH Wappingers Falls Toyota. I know that you spoke to Daryl Callahan, my General Sales Manager regarding the concerns surrounding the purchase of your Tacoma. However, I wanted to personally contact you and apologize for our mishandling of the transaction. We clearly dropped the ball on several fronts. If you would like to discuss this further, I would be happy to speak with you. My office number is (845) 296-4200, and my cell phone number is (845) 579-2550. Alternatively, I can be reached by email at lburns@dchusa.com. Regards, Lee Burns

January 27, 2018

Dealership Rating
Employee Rating

Anazing The dealer ship and every employee was extremely friend. I had a great experience and would refer a friend or family there. The only complaint was the More

by misterbadame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg , Peter Raymond

Jan 29, 2018

DCH Wappingers Falls Toyota responded

Thank you for the incredible review of our staff! I am so pleased to hear you felt comfortable and taken care of. Come back to see us soon!

January 26, 2018

Dealership Rating
Employee Rating

Very satisfied I recently purchased a 2018 tacoma. Everyone was very friendly, knowledgeable, and helpful. They worked very hard to locate the exact vehicle I was lo More

by pmahoney914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Chris Heimink , Tracy Keese

Jan 29, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review of your experience purchasing a 2018 Tacoma! Please enjoy and come back to see us soon!

January 25, 2018

Dealership Rating

Excellent customer service Great customer service. Attended all my needs. Very knowledgeable and welcoming. Wilfrin made it easy for me me and explained everything to my underst More

by christinegbronx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfrin Quezada

Jan 26, 2018

DCH Wappingers Falls Toyota responded

Christine, thanks for the 5-star review! I'm so glad to hear you enjoyed your experience with Wilfrin, I will definitely pass along your kind words to him. Hope to see you soon!

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