Keeyoung Moon
Keeyoung Moon at Rallye Acura
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Keeyoung Moon | Page 3

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
452 Reviews

Dealership Experience

18 yrs, 6 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Start as Acura Service adviser since 2009

Start as Acura tech

4.8

452 Reviews

Write a Review

452 Reviews of Keeyoung Moon

February 23, 2024

Dealership Rating
Employee Rating

The customer service is beyond exceptional. The care they put into your car for service is top notch. More

by Dasocachamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito, Kenny Persaud

Feb 23, 2024

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

February 21, 2024

Dealership Rating
Employee Rating

Excellent service. Friendly and knowledgeable staff. Would recommend buying your next vehicle here. I've never had a bad experience there. More

by BILL.PAVLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Rallye Acura responded

Bill, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

February 20, 2024

Dealership Rating
Employee Rating

Work efficiently and save customer waiting time,I hope I can choose him next time More

by 2016169088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 16, 2024

Dealership Rating
Employee Rating

I had to purchase this car out in Smithtown due to lack of inventory at Rallye at the time. Rallye is closer and more convenient and their service department was excellent and I will be using them again in More

by VINNYVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

February 12, 2024

Dealership Rating
Employee Rating

Terrific. Our last minute service was accommodated without hesitation. It was done well and at a good cost. We love Rallye Acura and have leased 6 cars here be More

by NeilM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 15, 2024

Rallye Acura responded

Neil, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

February 08, 2024

Dealership Rating
Employee Rating

Had a wonderful experience at Rallye Acura. Great sales team; great service team. So professional. Highly recommend!! More

by barbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2024

Dealership Rating
Employee Rating

Outstanding service and professionalism. I had a wonderful experience with my new car lease process. More

by barbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert O'Connor, Thomas Ng

Feb 07, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 06, 2024

Dealership Rating
Employee Rating

Chad is the best. He always takes care of me and treats me like family. And really appreciate the love from ralley Acura. More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. Chad and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

February 06, 2024

Dealership Rating
Employee Rating

Rallye Acura the dealership are honest people however the service cost is slightly higher than other acura dealerships in near neighborhood. More

by REACHJNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenny Persaud

Feb 06, 2024

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

February 02, 2024

Dealership Rating
Employee Rating

I had an issue with the sensors on my new car. Chad told me to come right over. I came, my car was assessed, a part ordered, and by the next morning, I was driving my fixed car home. More

by RSPITALN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Feb 02, 2024

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Chad provided you with excellent customer service! Charles Ludeman (SVC MGR) 516-625-7777

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