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Charles Ludemann
Charles Ludemann at Rallye Acura
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Charles Ludemann

Fixed Operations Manager

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.5
8 Reviews

Dealership Experience

43 yrs, 2 mos

Industry Experience

47 yrs, 8 mos

4.5

8 Reviews

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8 Reviews of Charles Ludemann

April 23, 2024

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Employee Rating

I have always had the best experience at Rallye, from the top executive to the valets. More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Danny Park, Enza Comito, Robert O'Connor, Stefanie Horn

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Apr 23, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

April 05, 2024

Dealership Rating
Employee Rating

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Kenny Persaud, Robert O'Connor, Stefanie Horn, Viri Apolinar

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Apr 08, 2024

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

March 08, 2024

Dealership Rating
Employee Rating

The service team at Rallye Acura is superior compared to other Acura dealers. I will recommend this service department over the rest for the caring and professionalism they carry out! More

by orientexp.bmw
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Kenny Persaud, Richard Wong, Robert O'Connor, Stefanie Horn , Julio Herrera

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Mar 08, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

February 20, 2024

Dealership Rating
Employee Rating

Work efficiently and save customer waiting time，I hope I can choose him next time More

by 2016169088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Kenny Persaud, Richard Wong, Robert O'Connor, Stefanie Horn

Helpful
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Feb 21, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 19, 2024

Dealership Rating
Employee Rating

Rallaye Acura has the team in Long island hands down! ! Thank you so much Danny, Chad, Joe and Enza for all your help all these years!!! More

by JP0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Kenny Persaud, Stefanie Horn , Danny Park

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Feb 19, 2024

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Danny, Chad, Joe, and Enza were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

February 09, 2024

Dealership Rating
Employee Rating

The best dealership I have ever dealt with from the parking attendant to the CFO More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Stefanie Horn , Shoshana

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Feb 09, 2024

Rallye Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

Feb 09, 2024

INDOLINI3 responded

Goal accomplished

December 30, 2023

Dealership Rating
Employee Rating

Great service. The staff is top notch as always. Happy New Year's. Wishing you and your families the best. More

by ANTHONY.L.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Robert O'Connor

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Jan 01, 2024

Rallye Acura responded

Thank you so much, Anthony, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2023

Dealership Rating
Employee Rating

Excelente people y es muy bueno para la gente latina que hablamos español e inglés que tengan esas personas ahí, ya que conocen nuestras necesidades More

by alecute7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Herrera, Robert Rodriguez , The parking attendant

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Dec 19, 2023

Rallye Acura responded

Thank you so much for choosing Rallye Acura! Please let us know if we can be of any more assistance! Joe Filardo (GSM) 516-625-7070

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