Keith Nichols | Page 10
General Sales Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
153 Reviews
Write a Review153 Reviews of Keith Nichols
January 11, 2021
I'm very pleased with my entire purchasing experience. Chevist Mitchell was our sales representative for 2 Mercedes purchases. He is very professional, knowledgeable & accomodating. I would highly re Chevist Mitchell was our sales representative for 2 Mercedes purchases. He is very professional, knowledgeable & accomodating. I would highly recommend him for your Mercedes purchase More
Other Employees Tagged: Brad Fischer, Chevist Mitchell
November 28, 2020
Excellent . 2nd car purchases from this dealer and they go above and beyond for the customer. If you are looking for a car you should check them out. go above and beyond for the customer. If you are looking for a car you should check them out. More
Other Employees Tagged: Celestine Lovence, Brad Fischer , Khalil Nuri
November 05, 2020
Best. Dealership. Ever.Been a customer for decades. Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like seeing an old friend than a hassle that car dealerships can so often be. These people are the best! More
Other Employees Tagged: Dorit Figueroa, Len Logue, Tom Rodkey , Jim Elefantis, Darrell Fenton
October 01, 2020
Horrible experience trying to purchase my leased vehicle, misinformation, $45,000 wiring error, no solutions or apologies. My company credit is impacted. Wasted time & money misinformation, $45,000 wiring error, no solutions or apologies. My company credit is impacted. Wasted time & money More
Other Employees Tagged: Jay Son
September 29, 2020
Well I have to say, it was definitely an experience like no other. The entire team was a delight to be around. I initially started with James McDonald in sales. He really worked with me and assisted through no other. The entire team was a delight to be around. I initially started with James McDonald in sales. He really worked with me and assisted throughout the entire purchasing process. He was so patient and understanding when I asked a million questions. This really made me smile and I felt like I was in the right dealership. The experience only became better from that point forward. When I went In for a service request, Darrell in the service department went above and beyond to make my first service on my new car a real pleasure. The Mercedees experience started from the time I entered the dealership doors until I left with my car shining bright from the fresh car wash as well. I don’t think I’ll purchase no other car brand from this point on. This was awesome 😎. Keep me updated guys ... I’ll be upgrading soon. Thanks for everything. Ms.L.Simpson, More
Other Employees Tagged: James McDonald, Brad Fischer , Terrence Abrams, Darrell Fenton
August 01, 2020
Brandon is a wonderful salesmen. when I met with him to inquire about the cars I were interested in , Brandon gave me a thorough explanation about them all. He is very kind and generous. He never rushed me inquire about the cars I were interested in , Brandon gave me a thorough explanation about them all. He is very kind and generous. He never rushed me, Brandon is patient. I left satisfied and Brandon made sure of that. I would definitely recommend Brandon to my family and friends who are interested in purchasing a new vehicle . Thanks Brandon More
Other Employees Tagged: Terrence Abrams, Christian Gonzalez, Brandon Trotman, Brandon
July 30, 2020
This is our third vehicle we got from the Silver spring Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile an Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile and always deliver an exceptional service. I really appreciate Keith Nichols for his great efforts & Charlie Miller & Dorit for making the process seamless. They both were very patient, attentive and informative.. Highly recommend 👍 More
Other Employees Tagged: Dorit Figueroa, Charlie Miller
July 15, 2020
Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More
Other Employees Tagged: Brad Fischer, Juan Easley, Edward Moore
June 23, 2020
Awesome Staff!!!! I have to say that this was the best buying experience ever! I will be back as soon as my STOCK HITS! should be soon. thanks guys! I have to say that this was the best buying experience ever! I will be back as soon as my STOCK HITS! should be soon. thanks guys! More
Other Employees Tagged: Dorit Figueroa, Brad Fischer , Terrence Abrams
May 15, 2020
Mr Stanford and his team should be labeled the Dream Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience agai Team. Top of the line service and communication. I will definitely continue to purchase cars in future, and look forward to the great experience again. More
Other Employees Tagged: Brad Fischer, Robert Marr , Lester Stanford

