Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring
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Keith Nichols | Page 10

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
119 Reviews
5.0

119 Reviews

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119 Reviews of Keith Nichols

January 08, 2019

Dealership Rating
Employee Rating

Excellent Sales Experience! My husband and I had a very pleasant sales experience in Silver Spring. We visited several dealerships looking for the right opportunity and Ty Gould More

by The Floyds
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence , Terrence Abrams, Ty Gould

Jan 11, 2019

Mercedes-Benz of Silver Spring responded

Thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2019

Dealership Rating
Employee Rating

Terry is the man!!! Terry is the man! He help me purchase my dream car Lamborghini Gallardo. Thanks Terry you are almost to the level of Joel Harvey who has the most swag More

by CMKX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams

Jan 08, 2019

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We are very happy to hear Terry was able to provided you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

December 17, 2018

Dealership Rating
Employee Rating

Mohammad The Great My experience today at the Mercedes dealership of Silver Spring was completely and utterly fantastic. Mohammad is a awesome and informative sales repr More

by Bigalsmuzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Mohammad Talayi

Dec 20, 2018

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 30, 2018

Dealership Rating
Employee Rating

Great experience with Rod We met with Rod while car shopping. Our experience was beyond 5-star. He took us through test drive and made every part of it very enjoyable. If we de More

by hkimesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rod Durden

Dec 04, 2018

Mercedes-Benz of Silver Spring responded

We're glad you had such a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2018

Dealership Rating
Employee Rating

Literally the Best Car-Buying Experience I worked with Ty at Mercedes-Benz of Silver Spring. I had recently been to another dealership but didn't have the best experience. As soon as I walked More

by ZimzimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Ty Gould

Nov 20, 2018

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle, and thank you so much for your recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2018

Dealership Rating
Employee Rating

stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher More

by hisaccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jay Son, James McDonald , Khalil Nuri, Lester Stanford

Nov 19, 2018

Mercedes-Benz of Silver Spring responded

hisaccord, We apologize for the confusion and failure to deliver your desired vehicle. We perform numerous Dealer exchanges on a regular basis for our clients, and typically this process goes without fail. Regretfully, in your case, we had a breakdown in communication on our part, and subsequently exchanged for the wrong car. We appreciate your taking the time to explain to us in detail the events of your experience. If you wish to discuss this matter further, please reach out to our General Manager, Jim Elefantis at 301-890-7658 or jelefantis@mileone.com.

November 08, 2018

Dealership Rating
Employee Rating

Great Experience! Great to work with. Celestin Lovence is the best! We were able to get the price of the car we wanted. The car and color combination we was available o More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence , Terrence Abrams

October 21, 2018

Dealership Rating
Employee Rating

Won me over with his experience and understanding I went to this delearship after a very bad experience from another won. I have MB one last chanybefore getting my wife a new car. I was close of getti More

by KNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Julius Elad

Oct 25, 2018

Mercedes-Benz of Silver Spring responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2018

Dealership Rating
Employee Rating

The Best Client Adviser Darryl was the BEST car salesman that I have ever came in contact with. There was no pressure or condescending ways as being a woman it can be trying More

by Fearfully4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Dorit Figueroa , Darryl Minerve

Sep 04, 2018

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

July 30, 2018

Dealership Rating
Employee Rating

Red Carpet Treatment This dealership is very well organized. The sales team, especially Mohammad Talayi was extremely friendly and knowledgeable and took time to thoroughl More

by ThatArtHistorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Jay Son , Mohammad Talayi

Aug 02, 2018

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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