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Ken Delk
423 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 7 mos
Industry Experience
21 yrs, 7 mos
Specialties & Trainings
Corporate Sales Coordinator
423 Reviews
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423 Reviews of Ken Delk
May 05, 2025
Our experience with BMW of Westlake was excellent. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. He always seemed genuine and was very accessible. We had a very positive experience with all the personnel with whom we had direct contact there. We highly recommend this BMW dealership. More
by PAULAA0
Verified CustomerOther Employees Tagged: Mike Niedzwiecki , Alan Fejes
April 29, 2025
Ken Delk was great. No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. Fir No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. First Class salesperson and dealership. Full tank of fuel and washed vehicle! More
by Bowtie29
Other Employees Tagged: Mike Niedzwiecki
March 27, 2025
Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More
by LUIS64
Other Employees Tagged: John Caruso, Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville, Mathew Povroznik , Andrew Shaw
March 04, 2025
Kenneth met us shortly after walking in the door when most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wan most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wanted on our X1, and made the overall sales process simple and stress-free. I would definitely recommend him and BMW of Westlake to anyone who is looking for a straightforward car buying experience. The only drawback I saw was with the building itself. Full floor-to-ceiling windows on a south-facing building look nice, but the sun is a menace and prevents workers and customers alike from being able to see what’s between them and the doors. The owners make more than enough money to get some shades for the window. Get it done. More
by Bentley42
Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg
February 12, 2025
Easy to deal with. Good support for out of state purchase salesman and finance manager were good to work with. Good support for out of state purchase salesman and finance manager were good to work with. More
by RARODERICK10
Other Employees Tagged: Mike Niedzwiecki
January 13, 2025
Service,sales,products befitting the BMW brand. As I expected, as I received. Nice job. As I expected, as I received. Nice job. More
by Walter Below
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki , Alan Fejes
December 31, 2024
They were informative and worked with me to make the right purchase. Even though they were busy it was do quickly. right purchase. Even though they were busy it was do quickly. More
by Jjamie22
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki
December 23, 2024
I just leased my third BMW with Ken Delk at BMW of Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surp Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surprises. I was in and out quickly and am very happy with the experience. The dealership has always taken great care of me and I will happily shop with Ken again when it's time for my next vehicle. Thanks! More
by DaveH
Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg
December 15, 2024
I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or service it’s first class! More
by JIMDDOP
Other Employees Tagged: John Caruso, Robert Strecker, Adam Moon, Mike Niedzwiecki, Brittaney Quick, John Cordell, Cory McConville
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