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Ken Delk
425 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
425 Reviews
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425 Reviews of Ken Delk
July 19, 2023
John and Ken were a pleasure to work with and answered all of our questions. Custom build came in faster than expected! Mike helped us to give us an onboarding to the new car and he was knowledgeable, art all of our questions. Custom build came in faster than expected! Mike helped us to give us an onboarding to the new car and he was knowledgeable, articulate and patient. Seamless experience. Highly recommend. More
by Katie and Luis
Other Employees Tagged: John Caruso, Mike Delczeg
July 16, 2023
I felt like the "genius" was rushed to complete the review of the technical features of the car. review of the technical features of the car. More
by CATHERINEMCILVEEN
Verified CustomerOther Employees Tagged: Mike Niedzwiecki, Ian Filo
July 10, 2023
I like going to this dealership because they work with me to get the car that I would hope to have. My only problem is the trade-in value of the car I previously bought from them. I have to show them the r to get the car that I would hope to have. My only problem is the trade-in value of the car I previously bought from them. I have to show them the receipts of the work done on the car when the major repairs were done at the BMW service department. I was able to do a great trade in at another dealership, notified the dealership of the car status and there was no need to show proof of service. I went to 2 dealerships and both offered great trade-in value without asking for receipts. I have been a loyal customer for many years. Mike the financial officer has been very helpful. Ken Delk is at the mercy of Jared who would not give a fair trade. My husband has been very happy with the service dept Jim Strung. Hopefully, I would not need to trade my car to another dealership so I could buy another car in the BMW Westlake next time around. More
by MAkakti
Other Employees Tagged: Mike Niedzwiecki , Jim Strunk
June 30, 2023
Ken went above and beyond in helping me build and order my X3 to my specifications. Communication was excellent keeping me informed on every issue. my X3 to my specifications. Communication was excellent keeping me informed on every issue. More
by jimyammarino
Other Employees Tagged: Mike Niedzwiecki, Mathew Povroznik
June 19, 2023
They were so easy going and responsive. The process was stress free and it was a great experience. The process was stress free and it was a great experience. More
by Linds
Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg
June 17, 2023
My salesman Ken made the whole process of trading in, ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. More
by Themainsquid
Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg
May 24, 2023
This dealership is great. I've owned a few different luxury vehicles and I chose BMW for my next one because of the great service that I received with my five series here in W I've owned a few different luxury vehicles and I chose BMW for my next one because of the great service that I received with my five series here in Westlake More
by ZACHARIAMCELWAIN
Other Employees Tagged: Brittaney Quick
May 04, 2023
Outstanding preparation, very professional, all involved were a pleasure to work with during the purchase of our BMW. were a pleasure to work with during the purchase of our BMW. More
by skragalott
Other Employees Tagged: Robert Strecker, Mike Delczeg
April 18, 2023
My X5 lease was expiring and I worked with Ken Delk. This was the fourth vehicle we have leased with Ken as our salesperson. I submitting some options to Ken and he responded to each option and offered This was the fourth vehicle we have leased with Ken as our salesperson. I submitting some options to Ken and he responded to each option and offered a couple more to give me a full array of opportunities. Ken discussed the pros and cons of each option and we had a deal in no time! A real win-win situation. No pressure just objective analysis. Ian did a nice job on the vehicle review. More
by revsbgc14
Other Employees Tagged: Ian Filo
March 25, 2023
Dealership didn’t give me the true amount for the trade in value. Jared wasn’t not very flexible. in value. Jared wasn’t not very flexible. More
by KimMo
Other Employees Tagged: Brittaney Quick, Jared Jeschelnig , Nate Lieb
