Kevin Cappelli | Page 4

My appointment was met with a very snowy day. I’m sure there was numerous issues around the dealership: snow cleanup, defrost vehicles, eliminate slipping hazards, and many cancellations. However, I was m there was numerous issues around the dealership: snow cleanup, defrost vehicles, eliminate slipping hazards, and many cancellations. However, I was met as if it was a summer day. No one was rushed and customer service was exactly what I have grown to expect from the Don Ayers service department. Ron, my advisor, met me promptly, explained the service to be provided thoroughly, and led me to the shuttle. Having never utilizing this service, Ken or Ted was a joy to ride with. He got me home and picked me promptly, providing excellent conversation with both my wife and myself. Returning to the dealership, Ron, again, explained the service that was provided. We left feeling that we were taken care of. As usual, and we can’t quite figure it out, but the service manager Kevin, met us and thanked us for coming in. Somehow he always knows when we’re in. Again, a morning fraught with difficulty, I was well taken care of at Don Ayers. More

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I was late for appointment; but they were great and still were able to fit me in and complete repair in a short time. Always very friendly and courteous. were able to fit me in and complete repair in a short time. Always very friendly and courteous. More

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The service center is outstanding, i appreciate in particular Mr. Kevin Capelli . he took care of several cars that we own with great help and care. particular Mr. Kevin Capelli . he took care of several cars that we own with great help and care. More

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Great experience with Wonderful people!The reason I am a Great experience with Wonderful people! The reason I am a loyal customer for the last 20+ years is because of quality vehicles at fair prices with kn Great experience with Wonderful people! The reason I am a loyal customer for the last 20+ years is because of quality vehicles at fair prices with knowledgeable sales staff and Great Service! They have Terrific service! Kevin and Jeremy are the Best! More

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Why would you go anywhere else? I have purchased several vehicles over the years from Don Ayres .. have never had anything but great service every time from vehicle sales to oil chan I have purchased several vehicles over the years from Don Ayres .. have never had anything but great service every time from vehicle sales to oil changes. I will continue to come back. More

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Customer Service The service on our Honda van has always been efficient, thorough and provided with great customer service. Once recently and unexpected issue arose a The service on our Honda van has always been efficient, thorough and provided with great customer service. Once recently and unexpected issue arose and the team quickly worked to repair the problem and made sure I had another vehicle to use in the short-term. I appreciate the team's dedication to quality work and fantastic customer service/communication. Zach Bloom is always great to work with and Kevin Cappelli stepped in as a member of the management team too and I was very thankful for his help too. More

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Rick Kruger was amazing. Extremely personable and knowledgeable. He wasn’t pushy like many salesmen that I’ve dealt with in the past. 5 stars would Definitely recommend. Rick Kruger explained a lot knowledgeable. He wasn’t pushy like many salesmen that I’ve dealt with in the past. 5 stars would Definitely recommend. Rick Kruger explained a lot of the nice details that came with the Jeep that I had no idea about.. Rick Kruger and Evan Johnston were great to work with. It was an easy and laid back experience. More

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Service drives future sales The service team, led by Doug Settle, have been excellent to work with the past 25+ years and are the reason we purchase vehicles from Don Ayres. Andy The service team, led by Doug Settle, have been excellent to work with the past 25+ years and are the reason we purchase vehicles from Don Ayres. Andy was a real pleasure to deal with, would recommend him to anyone looking to purchase a vehicle. More

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Love My Honda Driving Hondas since 1990 .Service department Doug,Jeremy and Kevin are knowledgable and friendly.Andy is a "no pressure "salesman finding best Vehicl Driving Hondas since 1990 .Service department Doug,Jeremy and Kevin are knowledgable and friendly.Andy is a "no pressure "salesman finding best Vehicle for you. More

by HondaGal Verified Customer Verified Customer

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Our first time with Don Ayers My wife and I are downsizing from our mini-van. We had a compact SUV in mind and decided on hitting up Don Ayers for our test drives. My brother in la My wife and I are downsizing from our mini-van. We had a compact SUV in mind and decided on hitting up Don Ayers for our test drives. My brother in law is good friends with Kevin Cappelli in maintenance, and had heard only positives about the sales department. We ran into Caleb upon arrival and spent the remainder of the day with him. We are NOT fond of pushy salespeople and really don’t enjoy bartering or haggling over price. Caleb was excellent for us. He talked, told stories, and most of all, was extremely knowledgeable of every car we drove. Not finding exactly what we wanted in the used car department, Caleb warned us that if we drive the 2018 CR-V, we will probably end up buying it (based on what we were looking for). He was right, it was exactly what we were looking for (and on sale!). We went home very pleased with the service we experienced at Don Ayers. More

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