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Kevin Wagner
Kevin Wagner at BMW of Westlake

Kevin Wagner | Page 7

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

4.8
65 Reviews
4.8

65 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

Industry Experience

26 yrs, 11 mos

65 Reviews of Kevin Wagner

March 25, 2026

Dealership Rating
Employee Rating

Cory and your service techs did a great job handling me and my car and it's needs More

by MMILAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville

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Mar 29, 2026

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 24, 2026

Dealership Rating
Employee Rating

Kevin was very helpful and engaging! I felt like a part of the process! Excellent customer service! More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

BMW of Westlake responded

Nicki, we are so pleased you enjoyed your visit to BMW of Westlake!

March 23, 2026

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Employee Rating

Great service- comfortable waiting area. Easy to schedule always courteous and upfront about service needed and provided. More

by LSWAIN6069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

March 21, 2026

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Employee Rating

Best bmw ever, all of the staff members are very professional and friendly. I will highly recommend! More

by PATRICIAWALKER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Mathew Povroznik

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Mar 23, 2026

BMW of Westlake responded

Hello Patricia, we appreciate you taking the time to leave us this feedback.

March 20, 2026

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Employee Rating

Kevin was very helpful. Would be helpful to better understand ability to use loaner cars so I can schedule service and get to work that day. More

by GDISALVO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

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