Kim DeVries | Page 3

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable sales people are kind and vey knowledgeable More

by richgreybill Verified Customer Verified Customer

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The atmosphere inside the dealership was very comforting. The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experie The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experience everyone was friendly and respectful. More

by FCHEX01 Verified Customer Verified Customer

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We just felt very comfortable we the way we were treated. Everyone was nice and helpful throughout the process. Jaclyn was extremely helpful and very knowledgeable. Everyone was nice and helpful throughout the process. Jaclyn was extremely helpful and very knowledgeable. More

by FCHEX01 Verified Customer Verified Customer

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Good initial interaction with Kim in internet dept who I told her I'm ready to buy and not looking to play games, I explained I already had a trade in certificate from CarMax and that if they were willing t told her I'm ready to buy and not looking to play games, I explained I already had a trade in certificate from CarMax and that if they were willing to offer me what they were going to offer me then I would trade in the car to them otherwise I would take it elsewhere. She was very helpful and straightforward . However once I got to the dealership Playing games with trade in lowballing even though I had certificate from car max for value. Had to go see customer service manager before singing papers, which was nothing but a hard sale for tire warranty and other add ons which I had to go thru again in finance office. Car only had one key which was not disclosed until I asked. Had high hopes for dealership. Sales person overall was good the dumb tactics though weren't nessecary. More

by SEANMULCAHEY Verified Customer Verified Customer

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Service dept is always prompt. They keep you informed of progress, additional services needed or any delays They keep you informed of progress, additional services needed or any delays More

by EAHOSTY Verified Customer Verified Customer

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The lady Kim at the front desk came off to me so rude I couldn’t believe. She even went as far as talking over me. Told me sense I had so much push back she’s not going to set up the appt for me because I couldn’t believe. She even went as far as talking over me. Told me sense I had so much push back she’s not going to set up the appt for me because I told her I wanted to see the car before anyone is running my credit and she also mentioned the price of the car went up. I asked if that was for every dealership and am guessing she didn’t like how I asked. More

by SHARDA.WILLIAMS Verified Customer Verified Customer

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I was planning to order a Hyundai palisade when I was told they were adding a $3000 dealer markup. I will be passing on utilizing this dealership for any reasons in the future. told they were adding a $3000 dealer markup. I will be passing on utilizing this dealership for any reasons in the future. More

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Adam, Jason, Kim, Maverick, and Robbie were all ready and willing to help make the stress of car buying an easy process, from the initial website inquiries to the test drive to the paperwork. willing to help make the stress of car buying an easy process, from the initial website inquiries to the test drive to the paperwork. More

by heather8910 Verified Customer Verified Customer

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Will never buy a car from this dealer again. They sold us a lemon used car. We then asked them to stop sending us marketing material, as we will never buy from them again, and marketing like thi They sold us a lemon used car. We then asked them to stop sending us marketing material, as we will never buy from them again, and marketing like this just keep coming. We switched to Napeltons in Naperville and received better pricing and service. More

by Jeffreyjohnjunk Verified Customer Verified Customer

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Price on sticker was changed to a higher price. I didn't like the deception and I know what I saw. Just to make a sale or commission is not the right tactic. I didn't like the deception and I know what I saw. Just to make a sale or commission is not the right tactic. More

by JACLUV9 Verified Customer Verified Customer

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