Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 14

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,221 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 5 mos

Industry Experience

40 yrs, 4 mos

5.0

1,221 Reviews

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1221 Reviews of Kim Wolfram

August 28, 2025

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The great service I receive from Klaben Ford is the reason I keep coming back over the last 20+ years. Everyone that works here treats you like you’re their best and only customer. More

by nickj44224
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Recommend Dealer
Yes

August 28, 2025

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The service provided by Kim Wolfram is one of the main reasons I purchased my 2nd Ford Ranger from Klaben Ford . More

by blwhend
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Recommend Dealer
Yes

August 27, 2025

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Had my oil changed and tires rotated yesterday at Klaben Ford Lincoln. My advisor is Kim. She is the greatest. Explains everything. Never tries to sell you anything you do not need. Keeps you updated on More

by Lincoln
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Recommend Dealer
Yes

August 26, 2025

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Kim is great. I totally trust her with my vehicles. If she says a service needs done, I do it. More

by Jabreznak
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Recommend Dealer
Yes
Sep 03, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to provide a review of your recent service experience and for the positive comments left for Kim. We reflect on and then take back to our team and use it in a way that is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our customers. A 4-star rating means we did well. It also means we could have done a better job in some way to provide the level of experience you deserve. I appreciate you taking the time with me on the phone and for the additional insight you shared as well. As we discussed, we could have done a little better in setting expectations in this case and will take steps to improve moving forward. We appreciate your business, but more important to us are the relationships we stand to gain and maintain based on that trust you comment on in your review. Thank you again for your feedback. I and the entire Klaben team remain at your service. Sean Bradford – sbradford@klaben.com

August 21, 2025

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Though & great service every time I’m there. Always on top of what I need replaced or looked at. More

by Sandy
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

August 19, 2025

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David and Klaben have been wonderful to deal with. There was never any sort of pressure, it was the smoothest, easiest car buying experience and they have definitely earned our business. More

by Lindaashley498
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Recommend Dealer
Yes

Other Employees Tagged: David Mitchell, Justin Fisher

August 04, 2025

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Very professional as always. Kim Wolfram is the best!!! Identified the steering problem and remedied it while I waited. More

by BOGGSE1
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Recommend Dealer
Yes

July 12, 2025

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Kim Wolfram has helped us with our cars for years, We've never been disappointed. She's so personable and professional. Thank you for the great service. More

by pls411
Recommend Dealer
Yes

July 04, 2025

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Always professional and promises made, promises kept. Kim Wolfram is the absolute best. I always ask for her when I bring the car in for service. More

by BOGGSE1
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Recommend Dealer
Yes

July 03, 2025

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I had a really good experience with them my team Kim was excellent with me kept up with me and let me know what was going on with my vehicle thanks More

by sandie.shaffer
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Recommend Dealer
Yes
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