Larry Cash,Sr | Page 18

Andy, Allen and the parts team all were very professional. I bought sight unseen, but the process was easy on the phone. Missing owners manual was replaced promptly. Thanks professional. I bought sight unseen, but the process was easy on the phone. Missing owners manual was replaced promptly. Thanks More

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Best Personal Car Buying Experience I saw the add online before the pics were posted and sent an inquiry. The very next morning Mr. Andy (Andrew Gallagher) had sent me an e-mail. Before I saw the add online before the pics were posted and sent an inquiry. The very next morning Mr. Andy (Andrew Gallagher) had sent me an e-mail. Before I had time to answer Andrew called me. He was very friendly and personable right off the bat. He asked if I was interested in coming in that day or the next, I said the next and he informed me he wouldn’t be there but someone else would be able to help me. I liked the convo from the very beginning and really wanted to meet with him so we set the appt. for that same day. It took about an hour to get there. I went to another Mercedes dealer the day before but did not receive the help I needed. I was immediately greeted by everyone when coming in the door. Andrew came out and was so friendly and cheerful I immediately liked him in person as I had on the phone. We sat down and chatted for a while. He explained that the vehicle had just came in and was being serviced and I told him I was in no hurry. He was very informative and just a delight to sit and speak with. The vehicle finally came and we took a ride in it. I loved it right off the bat. I had test drove three others the day before and they didn’t feel anything like this one. Mr. Andy asked me what I thought and I told him how much I loved it. He was very patient and as we drove he explained a lot about the car and the features as well as the benefits of some of the more important ones for my driving needs. We got back to his office and he asked what was important to me and what I was looking for exactly. I explained what my priorities were and what I wanted to accomplish and my price range. We crunched numbers and finally came to a deal. He told me he would have it cleaned thoroughly and would personally see to the the little things I had pointed out in the next couple of days, again I was in no hurry. I came back in two days After talking with my fiancé and talking to Mr. Andy again with my specifications both my fiancé and I felt comfortable with the deal We also spoke with the fiancé manager Dean and came to a final agreement; also a very pleasant experience. The overall energy and experience in this dealership was so pleasant, easy and actually fun that I would recommend it to all that I know that are in the market for a luxury car and awesome customer service. I moved to the GM next Larry and he was just as pleasant and friendly and a fellow Marine that I felt completely comfortable in doing business with them. My fiancé was completely satisfied with my purchase (he is the money man) said just talking to Mr. Andy over the phone he could tell he was a great guy. After all my paperwork was done, Mr. Andy took me outside walked me around the car, and then proceeded to show me all the functions of my car. I was extremely grateful for his patient, expert and kind services. If you are looking for an easy going and pleasant buying experience Mr. Andy is your guy. I felt like we were old friends by the end of my transaction and as long he is there if and when I want to buy another car I wouldn’t go to anyone but him. Thank you Mr. Andy and Mercedes Benz of Annapolis. I absolutely love my car and my shopping experience with you. More

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Dwayne Bowen and Larry Cash took very good care of us. We appreciate their every effort to make sure our purchase went as easy as possible. appreciate their every effort to make sure our purchase went as easy as possible. More

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Great service. I went in knowing what vehicle I wanted to purchase. Went from trade-in to finance to driving off in three hours. Sales and finance staff were fantastic. purchase. Went from trade-in to finance to driving off in three hours. Sales and finance staff were fantastic. More

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First class dealership. Very efficient. They take care of each customer. Everyone was nice and made you feel welcomed. I walked in just to browse and walked out as a Mercedes owner. Damon Scott is awesom of each customer. Everyone was nice and made you feel welcomed. I walked in just to browse and walked out as a Mercedes owner. Damon Scott is awesome. More

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Amazing attentive service with a commitment to provide you with your desired results despite of less than desired circumstances. I was treated with dignity respect and encouragement. These two gentlemen w you with your desired results despite of less than desired circumstances. I was treated with dignity respect and encouragement. These two gentlemen will be my forever goto for all future automobile purchases. And I will definitely refer all of my family and friends! More

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Attentive buying experience that focused on finding exactly what we wanted. We found the car and a deal that we sought. We would start our next car search with Mercedes-Benz if Annapolis. exactly what we wanted. We found the car and a deal that we sought. We would start our next car search with Mercedes-Benz if Annapolis. More

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Friendly, informative & fair This was my second purchase from the same salesperson. Knowledgeable, friendly, helpful, patient. Clean facility, all staff great! Location is conven This was my second purchase from the same salesperson. Knowledgeable, friendly, helpful, patient. Clean facility, all staff great! Location is conveniently located to my home!! Will continue to use & refer other customers as well. More

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Amazing service Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I would highly recommend Mercedes Benz Annapolis and especially Wayne Discus when you need a new or used car. More

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Best Car Salesmen I have ever worked with!!! Easy going, low pressure, and trustworthy. The total package. Highly recommend Casey at Mercedes Benz of Annapolis!!! low pressure, and trustworthy. The total package. Highly recommend Casey at Mercedes Benz of Annapolis!!! More

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