Larry Dee | Page 36

Dishonest dealership. They are very friendly and seem so much nicer than other dealers. Once I fell for this, they ripped me off. I bought an Ioniq 6 here on 3/29/23. They are very friendly and seem so much nicer than other dealers. Once I fell for this, they ripped me off. I bought an Ioniq 6 here on 3/29/23. This dealer took advantage of me as a first time buyer to load me up with $8000 in hidden dealer bloat fees. I'm so upset I fell for this. Yasir, the person who arranged my lease deal is a con artist. He told me the "dealer was taking a wash" on these added items, which I understood to mean that I was not paying for them. He also said I was lucky to be getting the car for MSRP, which I understood to mean my payment was based on MSRP + tax, fees, and delivery. He went on to explain that the difference between the advertised lease price on the website and final lease price was "marketing" and a difference in real world lease rates. I wish I had walked away, but he is a very good con artist. Later in the financing process, these costs were listed. I called Yasir back in to question them. He now told me I was only paying $3000 extra. Upon review of the paperwork, I see that I've actually paid an extra $8305 in hidden fees for useless dealer warranty services that I did not choose, nor can be explained to me in a satisfactory way by anyone at the dealer. In effect, this dealer simply stole my $7500 IRA tax credit on a lease from me, redirecting that money to the dealership's bottom line. By the time I've paid off the car, that $8305 in bloat fees are going to cost me around $12K with interest. I will say that Bryan who showed me the car was kind and well-informed, and Larry who walked us through the finance paperwork was very kind, patient, and straightforward. It could have been a great experience, except that it was a total con job. Steer clear of this dealer. More

by Don Downie Verified Customer Verified Customer

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They are professinal and Process was very smooth & quckily , very nice and kindness Comport while waiting quckily , very nice and kindness Comport while waiting More

by kongkongkong9 Verified Customer Verified Customer

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Great , friendly people ! Very informative, lots of inventory and had the Elantra N in stock ! Very informative, lots of inventory and had the Elantra N in stock ! More

by ANABADILLO4977 Verified Customer Verified Customer

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Excellent customer service! We have been repeat customers for 10 years. Our go-to guy is Steve Chang. Thank you for making our experience smooth. We have been repeat customers for 10 years. Our go-to guy is Steve Chang. Thank you for making our experience smooth. More

by BYEONGAE Verified Customer Verified Customer

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The times I have been there everyone has been Informative, courteous, respectful, helpful,and clean been Informative, courteous, respectful, helpful,and clean More

by 5624583831 Verified Customer Verified Customer

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Friendly, fast and good customer service. Steve was very helpful in assisting me with everything Steve was very helpful in assisting me with everything More

by MDPADILLA Verified Customer Verified Customer

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Everyone I dealt with was very informative and very helpful with me making a decision. Between my family and myself we have gotten 5 cars from PH Hyundai. With the treatment that I received, I will con helpful with me making a decision. Between my family and myself we have gotten 5 cars from PH Hyundai. With the treatment that I received, I will continue to come back to this dealership. Thank you More

by DOLFIN0208 Verified Customer Verified Customer

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Satisfied services, promptly responded, kind service, kept the appointment, nice staff (Jordan), recommended for others kept the appointment, nice staff (Jordan), recommended for others More

by Jung kim Verified Customer Verified Customer

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This is my first time buying a Hyundai. I’m so glad I went with Puente Hills Hyundai. They were very professional Jonathan Martinez was a pleasure to work with. He helped me to understand e I’m so glad I went with Puente Hills Hyundai. They were very professional Jonathan Martinez was a pleasure to work with. He helped me to understand exactly what I was purchasing. I will definitely refer my friends and family to Hyundai of Puente hills. More

by BLANCOK1 Verified Customer Verified Customer

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Everyone was so welcoming and FUNNY! ! Absolutely coming back and recommending friends and family looking for cars to come here! The service was A1 and they really work with you to make y ! Absolutely coming back and recommending friends and family looking for cars to come here! The service was A1 and they really work with you to make you happy. More

by pinacoleada Verified Customer Verified Customer

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