Lauren O'Daniel | Page 2

Cam did a great job! Staff was very friendly went in on a vehicle i saw on Facebook and everything went smoothly and didn’t have to sit in a dealership for hours like you Staff was very friendly went in on a vehicle i saw on Facebook and everything went smoothly and didn’t have to sit in a dealership for hours like you’d think you would. More

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It was a great pleasure meeting and dealing with Merlin and the rest of the staff at O’Daniels Ford in New Haven. The had the exact vehicle I was looking for in stock and their knowledge and no pressure sa and the rest of the staff at O’Daniels Ford in New Haven. The had the exact vehicle I was looking for in stock and their knowledge and no pressure sales made the experience incredible. I wouldn’t hesitate sending my family and friends to Merlin and crew for a great deal on a new Ford! Thanks for a great visit and impressive experience! More

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One of my best buying experiences ever! Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing s Very responsive and helpful people. I have received the best possible service throughout the whole process of purchase. Amazing dealership, amazing salesperson Jennifer Hull, amazing manager Lauren O’Daniel. Thank you for everything once again More

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O'Daniel Ford was my first stop when I started searching for a new (used) vehicle. Mike was very easy to talk to and made it very easy to jump in and test a couple vehicles. After grabbing my info he basica for a new (used) vehicle. Mike was very easy to talk to and made it very easy to jump in and test a couple vehicles. After grabbing my info he basically just gave me the keys and let me do what I needed to do. After the test drive I went home and researched the 2018 Ford Explorer that I had an interest in. I search online at a 2-3 hour radius and could not find a better deal than what O'Daniel had. I ended up returning a week later and purchasing the vehicle. After purchasing the vehicle I started to have some issues with the radio/GPS unit. I reached out the Mike and Nick and they assured me they would take care of it. It took a few visits to get the issue resolved, but Mike and Nick made it very easy by always providing a loaner vehicle. Overall I am very appreciative of all they did for me. I would easily recommend O'Daniel Ford to anyone looking to purchase a vehicle. More

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Very nice people and professional from sales to setting up financing very smooth and efficient. up financing very smooth and efficient. More

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Jennifer was super helpful and friendly. Definitely a better experience than I’ve had with any other salesperson or dealership before. Definitely a better experience than I’ve had with any other salesperson or dealership before. More

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Austin and all the folks at Odanielle were very helpful and never pushy. They helped me find exactly what I wanted while staying within the budget I wanted. and never pushy. They helped me find exactly what I wanted while staying within the budget I wanted. More

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It was a pleasure working with Austin. He is very kind and knowledgeable. It took a while to get our new truck. He stayed in contact and kept us informed throughout the entire process. Now He is very kind and knowledgeable. It took a while to get our new truck. He stayed in contact and kept us informed throughout the entire process. Now that we have our truck, he continues to check in and has offered his help to us if we have any questions. It was a great experience working O’Daniel Ford! More

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Kenny Miller was fantastic to work with. Very fair and made the process easy. Lauren O’Daniel went above and beyond. Great experience overall. Very fair and made the process easy. Lauren O’Daniel went above and beyond. Great experience overall. More

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Made my car buying experience both easy and enjoyable. Staff went out of their way to make sure I was satisfied. Staff went out of their way to make sure I was satisfied. More

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