Lauren Roche
Lauren Roche at Herb Chambers Toyota of Auburn

Lauren Roche | Page 4

Business Development Manager

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.5
63 Reviews
4.5

63 Reviews

Write a Review

63 Reviews of Lauren Roche

May 28, 2020

Dealership Rating
Employee Rating

Amazing experience. Clean sales floor. Kind, courteous, patient with my fiancée and I. Careful with pandemic restrictions and safeguards. Good negotiators and thoughtful to what is important to you. More

by Smorin1487
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick , Mateo Lako, Tomi Tsitsos

May 27, 2020

Dealership Rating
Employee Rating

Purchase of a new car My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 02, 2020

Dealership Rating
Employee Rating

amazing special thanks to samantha and laurine . nice people to do business with. herb was probadly the only dealership to give the rebate to the customer. bo More

by jrsjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Samantha Horne , Vu Nguyen, chris

March 14, 2020

Dealership Rating
Employee Rating

Excellent customer service by mateo lako! He is very professional and polite. If you need a new car or any questions just go to mateo he would be the best person to answer all your questions and would g More

by Kate
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Jeffrey Krasner, Monish Naicker , Dylan Hoang, Mateo Lako, Dhimitri Lako, Mateo Lako

January 31, 2020

Dealership Rating
Employee Rating

Just had a very unpleasant experience with this dealer. I negotiated an OTD price with an internet sales person that I was happy with. So we went there. We were then handed over to another salesperson (Don't More

by Tom
Recommend Dealer
No

Other Employees Tagged: Dhimitri Lako , Chris

Feb 03, 2020

Herb Chambers Toyota of Auburn responded

The selling price of the vehicle that you were interested in never changed. The $250 was the registration fee. Unfortunately, the registration fee is not something we can control. Due to the fact that you were purchasing a vehicle out of state, that was the cost of the registration fee. We are happy to still honor the price of the vehicle should you decide to purchase it with us. Thank you

January 10, 2020

Dealership Rating
Employee Rating

Very satisfied with price and purchase process. Experience was satisfying, especially considering the purchase of the car was for our daughter. Would purchase another vehicle from deslership. More

by dealership.
Recommend Dealer
Yes

Other Employees Tagged: Cole LeBlanc , Matt Parzych, Tomi Tsitsos

December 12, 2019

Dealership Rating
Employee Rating

From Lauren to Cole to Matt, everyone was professional in the purchase of my Highlander. A wonderful experience! Thank you again for the great experience! More

by Grady
Recommend Dealer
Yes

Other Employees Tagged: Cole LeBlanc , Matt Parzych

December 07, 2019

Dealership Rating
Employee Rating

Easiest Car purchase ever! This was the easiest vehicle purchase ever! Used the online quote option and the car was everything promised. The Sales Rep, General Manager and Fin More

by 12abc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako , Clifford Quayson

November 26, 2019

Dealership Rating
Employee Rating

Truly exceptional service. Was there this morning for an oil change and ended up taking home something new. They make everything smooth and painless. I always come back to Herb chambers for anything I need. More

by Goatchamp12
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Monish Naicker , Dylan Hoang, Cierra Pellot, Tomi Tsitsos

November 26, 2019

Dealership Rating
Employee Rating

inspection sticker Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet More

by aged1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Nguyen, Tomi Tsitsos

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