![Lauren Roche at Herb Chambers Toyota of Auburn](https://cdn-user.dealerrater.com/images/dealer/6478/employees/13f05bdeb8e6.jpg)
Lauren Roche | Page 4
Business Development Manager
Herb Chambers Toyota of Auburn
809 Washington St, Rte. 20
Auburn, MA 01501
63 Reviews
Write a Review63 Reviews of Lauren Roche
May 28, 2020
Amazing experience. Clean sales floor. Kind, courteous, patient with my fiancée and I. Careful with pandemic restrictions and safeguards. Good negotiators and thoughtful to what is important to you. patient with my fiancée and I. Careful with pandemic restrictions and safeguards. Good negotiators and thoughtful to what is important to you. More
Other Employees Tagged: Shawn Merrick , Mateo Lako, Tomi Tsitsos
May 27, 2020
Purchase of a new car My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking a vehicle and also walking you through the steps to purchase one. I have been dealing with Marque for a longtime and would certainly recommend him. The service dept staff has always been very helpful when coming in for my visits.....the dealership is always clean and organized. More
Other Employees Tagged: Shawn Merrick, Marque Hoenig, Alyssa Moran, James Banach , Chan Nguyen
May 02, 2020
amazing special thanks to samantha and laurine . nice people to do business with. herb was probadly the only dealership to give the rebate to the customer. bo special thanks to samantha and laurine . nice people to do business with. herb was probadly the only dealership to give the rebate to the customer. boch chose to keep the rebate. well played chambers. More
Other Employees Tagged: Shawn Merrick, Samantha Horne , Vu Nguyen, chris
March 14, 2020
Excellent customer service by mateo lako! He is very professional and polite. If you need a new car or any questions just go to mateo he would be the best person to answer all your questions and would g professional and polite. If you need a new car or any questions just go to mateo he would be the best person to answer all your questions and would go above and beyond to help you out. Very happy with the whole outcome. More
Other Employees Tagged: Dhimitri Lako, Jeffrey Krasner, Monish Naicker , Dylan Hoang, Mateo Lako, Dhimitri Lako, Mateo Lako
January 31, 2020
Just had a very unpleasant experience with this dealer. I negotiated an OTD price with an internet sales person that I was happy with. So we went there. We were then handed over to another salesperson (Don't negotiated an OTD price with an internet sales person that I was happy with. So we went there. We were then handed over to another salesperson (Don't wanna mention names here) who processed my check and credit card payment. While we were waiting for the finance, we were told that we have to pay $250 more due to an error they made in calculating the offer. We declined, so we had to cancel the payment and walked out wasting 3 hours. I don't know if this is the way they do business, but it seemed to me that they have an internet sales person to get you in the door , and then there's another sales person to raise the price. I'm very disappointed. No more business with them. More
Other Employees Tagged: Dhimitri Lako , Chris
January 10, 2020
Very satisfied with price and purchase process. Experience was satisfying, especially considering the purchase of the car was for our daughter. Would purchase another vehicle from deslership. Experience was satisfying, especially considering the purchase of the car was for our daughter. Would purchase another vehicle from deslership. More
Other Employees Tagged: Cole LeBlanc , Matt Parzych, Tomi Tsitsos
December 12, 2019
From Lauren to Cole to Matt, everyone was professional in the purchase of my Highlander. A wonderful experience! Thank you again for the great experience! the purchase of my Highlander. A wonderful experience! Thank you again for the great experience! More
Other Employees Tagged: Cole LeBlanc , Matt Parzych
December 07, 2019
Easiest Car purchase ever! This was the easiest vehicle purchase ever! Used the online quote option and the car was everything promised. The Sales Rep, General Manager and Fin This was the easiest vehicle purchase ever! Used the online quote option and the car was everything promised. The Sales Rep, General Manager and Finance Manager were all outstanding and made this a seamless, quick process. Everyone went out of their way to make this an exceptional experience. They made my 2 hour drive well worth the trip. I will definitely return when I'm looking for my next vehicle. Well worth the trip! More
Other Employees Tagged: Dhimitri Lako , Clifford Quayson
November 26, 2019
Truly exceptional service. Was there this morning for an oil change and ended up taking home something new. They make everything smooth and painless. I always come back to Herb chambers for anything I need. oil change and ended up taking home something new. They make everything smooth and painless. I always come back to Herb chambers for anything I need. More
Other Employees Tagged: Samantha Horne, Monish Naicker , Dylan Hoang, Cierra Pellot, Tomi Tsitsos
November 26, 2019
inspection sticker Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet Time to have car inspected was longer than I normally would spend for this service. When performing the inspection the tire inflation light was on yet they failed to test pressure in the tires and resolve the issue. More
Other Employees Tagged: Chan Nguyen, Tomi Tsitsos