Levi Smith
Levi Smith at Mike Murphy Ford Inc

Levi Smith

Finance Director

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

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4.9
214 Reviews

Languages Spoken

English English

4.9

214 Reviews

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214 Reviews of Levi Smith

July 12, 2025

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Employee Rating

Exceptional service, transparent pricing, and friendly staff. Made the car-buying process smooth and stress-free. Highly recommend this dealership! More

by ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Justin Abatie

July 11, 2025

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Kevin was great during the entire process. I appreciate that he was never pushy with anything and was very transparent with everything and was willing to work with me. More

by Werno3540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Towle, Dan McGrail

July 07, 2025

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Everyone at Mike Murphy Ford went above and beyond to make sure that we got the truck that we wanted. Anthony Davis is a great salesman. He always works with us and get us what we want. Alicia is pretty More

by Ritabeimfohr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Alicia Holden

Jul 11, 2025

Mike Murphy Ford Inc responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mike Murphy Ford! Safe travels!

July 03, 2025

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Employee Rating

Anthony was extremely helpful, he honored what I said I wanted! As for Mike Murphy Ford, this is the second vehicle we have purchased in 6 years from this dealership both times the owner personally came More

by derenzy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS

Jul 10, 2025

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

June 25, 2025

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Back in March 2025, my husband and I drove 2. 5 hours away to purchase this Ford Buy Back 2023 Explorer from your dealership. FIRST ISSUE, NO WHERE was that FORD BUY BACK noted on your website, w More

by jenniferlkrantz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 25, 2025

Mike Murphy Ford Inc responded

Dear Jennifer, Thank you for taking the time to share your experience with us. We are deeply sorry for the frustration and inconvenience you’ve faced during and after your purchase of the 2023 Ford Explorer from Mike Murphy Ford. Your feedback highlights several concerns, and we are committed to addressing each one. We sincerely apologize for the lack of clarity regarding the vehicle’s Ford Buy Back status on our website and during your initial interactions. It is our policy to ensure all customers are fully informed about a vehicle’s history before purchase. The Ford Buy Back program involves vehicles returned to Ford for various reasons, in this case, a front-end noise that was thoroughly inspected and repaired. However, we understand that this information should have been discussed upfront. To prevent this in the future, we are reviewing our training with our sales team to ensure full disclosure of vehicle histories. We are shocked to hear that your insurance company reported the vehicle’s title as damaged, as this contradicts the information provided during your purchase. A Ford Buy Back vehicle does not carry a damaged title unless it was involved in a specific incident. We also apologize for the confusion with the CEFCU loan approval and the letter stating your loan was denied has caused. We are regulated by the Truth in Lending Act (TILA), and we are required to notify customers in writing if they do not accept certain loan terms or rates offered by approved lenders. To clarify, your loan with CEFCU was approved, as confirmed by our finance team. Additionally, we are sorry for the misinformation regarding your pre-approval with your bank. Our team should have verified whether your bank finances Ford Buy Back vehicles. We appreciate your kind words about Vanessa’s assistance, and we confirm that she is expediting the process for a duplicate title, which we are working to secure as quickly as possible. We are truly sorry that your experience did not meet the high standards we strive for at Mike Murphy Ford. To address your concerns about unanswered emails to the owner, we have escalated your review to senior management. Jennifer, we value you as a customer and are dedicated to resolving these issues promptly. Please don’t hesitate to reach out to our management team directly. Thank you for giving us the opportunity to address your concerns, and we hope to restore your trust in Mike Murphy Ford. Sincerely, Mike Murphy Ford

Jun 28, 2025

jenniferlkrantz responded

The vehicle history was provided to me verbally and proof via CARFAX, however; the issue with the information provided was the major misinformation that the title will forever and always be BRANDED! That was never discussed and I didn’t learn that until I called to have insurance added for this vehicle. Unfortunately, a Ford Buy Back does carry a damaged title even if this vehicle only had to have a strut replaced. The Ford Buy Back is classified as a “Rebuild” and therefore, makes the title Branded. I purchased this vehicle on March 1st and still to this day have no TITLE to gain proper licensing so this vehicle sits while I pay a car payment and insurance on it. I check the CARFAX and it shows the reprinted title was produced on May 20th and yet NO TITLE can be found. Any other person would be just as disappointed and upset to have a vehicle with a missing, damaged title that can’t be driven, that they are paying for.

June 19, 2025

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Experience was awesome Dan & Levi are great! Loved the quickness as well! Would 10/10 recommend! More

by Lakin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dan McGrail

Jun 21, 2025

Mike Murphy Ford Inc responded

Hi Lakin, thank you for leaving such a great review and high star rating. Safe travels!

June 17, 2025

Dealership Rating
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Nathan and crew did a great job helping me purchase my Traverse. Very easy going and not pushy. As a woman I value that tremendously! My husband has utilized Nathan and Levi for a few vehicle purchas More

by S Hansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Mike Murphy

Jun 19, 2025

Mike Murphy Ford Inc responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

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Super helpful when purchasing a vehicle. Butch and Levi made it happen. I would recommend this dealership to all my friends. More

by jprickett0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Butch Brakebill

Jun 10, 2025

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Mike Murphy Ford for all your vehicle needs! Take care!

June 05, 2025

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Awesome dealership and Drew Quisenberry was great to work with! Service is great too! Fantastic More

by Truckgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 05, 2025

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Employee Rating

I called the dealership and spoke with Anthony Davis about a car that I was interested in. I came in a few hours later. Mike and Levi greeted my husband and I with kindness and I immediately knew I mad More

by Porschia Collier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Mike Murphy

Jun 10, 2025

Mike Murphy Ford Inc responded

Hi Porschia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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