Mark Terry | Page 6

Mark was Great as always! Service was great! Thank you! Merry Christmas! Happy New Year! Service was great! Thank you! Merry Christmas! Happy New Year! More

Helpful 0

Report | Print

Mark did the 12 month service on my car. I left a note that I needed the car by 2 pm as I had a doctors appointment in the area. The car was ready by 10:30 am! Mark explained what addition I left a note that I needed the car by 2 pm as I had a doctors appointment in the area. The car was ready by 10:30 am! Mark explained what additional work was performed and clearly told us when to come back for next service. I give him 11 on a scale of 1 - 10. He is is good man and a great employee who takes pride in his work and obviously is very proud to work for Smythe Volvo More

Helpful 0

Report | Print

Mark was very attentive and informative! I highly recommend Mark & Smythe Volvo!! I loved the new XC40. That may be my next car! I highly recommend Mark & Smythe Volvo!! I loved the new XC40. That may be my next car! More

Helpful 0

Report | Print

Mark was great to work with and made it easy to take care of an unexpected problem with my car. of an unexpected problem with my car. More

Helpful 0

Report | Print

Mark Terry and the service team at Smythe Volvo provide an optimal level of customer service. Mark’s communication is excellent. He is very experienced and explains in detail what your vehicle requires and an optimal level of customer service. Mark’s communication is excellent. He is very experienced and explains in detail what your vehicle requires and ensures that cost estimates are accurate. I am very pleased with the service I receive at Smythe Volvo. More

Helpful 0

Report | Print

Mark is an absolute customer service ROCK STAR. He managed to achieve the impossible by replacing an unobtainable heating component in half the time allotted by VOLVO. Thanks to him my wife has her He managed to achieve the impossible by replacing an unobtainable heating component in half the time allotted by VOLVO. Thanks to him my wife has her heat back for the frigid winter season and we never skipped a beat. Happy wife. Happy life. Thanks again Mark - cannot thank you enough. Happy Holidays to you and your family! More

Helpful 0

Report | Print

Mark was great. He was very helpful and he alerted me to all issues on my car and provided reasonable options. He was very helpful and he alerted me to all issues on my car and provided reasonable options. More

Helpful 0

Report | Print

Mark was very helpful in explaining all that needed to be done, arranging a loaner and keeping me updated. He was fantastic to work with. done, arranging a loaner and keeping me updated. He was fantastic to work with. More

Helpful 0

Report | Print

Wait time was LOOOONG, but service was great. Mark made it worth not complaining about. Mark made it worth not complaining about. More

Helpful 0

Report | Print

Very attentive service. Always listens to their customers and proved A+ service. Loaners are a plus. Always listens to their customers and proved A+ service. Loaners are a plus. More

Helpful 0

Report | Print