Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 22

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
345 Reviews
4.9

345 Reviews

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345 Reviews of Mathew Povroznik

January 09, 2025

Dealership Rating
Employee Rating

The service advisor Matt was very polite and helpful! My service was completed and they were kind enough to loan me a car to keep an appointment that I had which I appreciate! More

by GEMINIDMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Jan 11, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 02, 2025

Dealership Rating
Employee Rating

Always a pleasure to take my car there for service. Took the time to take my car for a drive to see if they heard what I was hearing. More

by jhandley158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

December 30, 2024

Dealership Rating
Employee Rating

Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. More

by MAJORINFLUENCE74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 25, 2024

Dealership Rating
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Matt had excellent customer service his communication was beyond words thank you. Five starts BMW More

by TOLLIVER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

Dec 27, 2024

BMW of Westlake responded

Thank you so much for the positive review!

December 18, 2024

Dealership Rating
Employee Rating

The Service Department is very thourough and professional. Matt is very kind and helpful. Waiting area is comfortable. More

by EMC1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 21, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

December 16, 2024

Dealership Rating
Employee Rating

Cory is always prompt, honest and professional in the service he provides. I value our relationship. More

by DAVIDAR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

Service was scheduled a week in advance, and the vehicle was dropped off Sunday night for Monday morning service. The vehicle sat for a day before the service work started, the second day diagnostics, servi More

by Hart41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

BMW of Westlake responded

Thank you for taking the time to leave us your honest feedback.

December 13, 2024

Dealership Rating
Employee Rating

The service representatives at BMW of Westlake are very friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work w More

by jpkoch1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

December 12, 2024

Dealership Rating
Employee Rating

Matt helped me navigate replacing a damaged tire. He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the More

by rjb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

December 11, 2024

Dealership Rating
Employee Rating

BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. More

by MARYANN828
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hughes, Cory McConville

Dec 13, 2024

BMW of Westlake responded

Maryann, reviews like this give us motivation and help us ensure we provide high-quality care.

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