Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mathew Povroznik
Refer Me
49 Reviews
49 Reviews
Write a Review
49 Reviews of Mathew Povroznik
December 25, 2023
Great service. Very trustworthy group that makes it easy to service with. Thanks for the great service! Very trustworthy group that makes it easy to service with. Thanks for the great service! More
by Thebmwfan
Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville, Andrew Shaw
Helpful 
December 18, 2023
Always great service. They always go above and beyond and make sure everything gets handled. They always go above and beyond and make sure everything gets handled. More
by sakodo
Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville, Andrew Shaw , Christian Gufreda
December 15, 2023
Had to wait almost a month for an appointment because I needed a service vehicle. There is no excuse for the wait. I then had to pay 2% extra for using a credit card for payment. We have two BMW’s and will needed a service vehicle. There is no excuse for the wait. I then had to pay 2% extra for using a credit card for payment. We have two BMW’s and will not be back for service. More
by Garyo
Other Employees Tagged: Andrew Shaw
December 13, 2023
always great service. the quality of work here is unmatched. i recommend them to all my friends and family the quality of work here is unmatched. i recommend them to all my friends and family More
by votan20212
Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville, Andrew Shaw
November 19, 2023
The dealership charges a credit card fee when you use your credit card to pay for a service appointment. BMW of Westlake also has a separate cashier from the service department. I have owned other luxu your credit card to pay for a service appointment. BMW of Westlake also has a separate cashier from the service department. I have owned other luxury vehicles and at those service departments, the service advisors check you out and you pay with them. I think that BMW of Westlake should get with the program on how luxury car dealerships work with their customers and minimize their hassle. Luxury car customer expect hassle free experiences. The service department was good. No issues there. More
by pjmtz22
November 04, 2023
So helpful, considerate and on top of their game as BMW professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". More
by Margaret H
Other Employees Tagged: Andrew Shaw
November 03, 2023
Slow……. almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’r almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’re at and what kind of progress is being made. More
by EXPLOSIVE1
Verified CustomerOther Employees Tagged: John Cordell, Cory McConville
October 29, 2023
Excellent service, great staff . Britney , John …. I wish I can remember the other names . They are all awesome. Thanks ! Britney , John …. I wish I can remember the other names . They are all awesome. Thanks ! More
by TarekDbouk
Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville
October 25, 2023
Great communication and service! I highly recommend this dealer and their service department thank you I highly recommend this dealer and their service department thank you More
by TZUCK
Other Employees Tagged: Andrew Shaw
