Matt Gensler
Matt Gensler at Mike Murphy Ford Inc

Matt Gensler

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.7
121 Reviews
4.7

121 Reviews

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121 Reviews of Matt Gensler

December 30, 2025

Dealership Rating
Employee Rating

My family and I have purchased three cars from Drew and he has done a great job each time! Caring, competent, and makes the customer feel comfortable. I will be back again! More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2026

Mike Murphy Ford Inc responded

Hi Aaron, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

September 03, 2025

Dealership Rating
Employee Rating

Unfortunately Jeremy passed away this past Sunday. He was an excellent service advisor, and always willing to go the extra mile. Also he was a really, really good guy. More

by frostymarine76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert

Sep 07, 2025

Mike Murphy Ford Inc responded

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

June 05, 2025

Dealership Rating
Employee Rating

Awesome dealership and Drew Quisenberry was great to work with! Service is great too! Fantastic More

by Truckgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 31, 2025

Dealership Rating
Employee Rating

The sales department is top knotch. The service department is top knotch. It is a pleasure dealing with the staff of Mike Murphy Ford and we will continue to utilize your services. Than More

by Wm.smithone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2025

Mike Murphy Ford Inc responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2024

Dealership Rating
Employee Rating

I’ve been coming to Mike Murphy Ford for years. Anthony Davis is always pleasant, friendly, and honest. I feel he will always get you the best deal possible on your trade and or new vehicle. The se More

by Momma65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Levi Smith, Rachael Scalf , Mitch Urbanc and Bryan Burden and the person that makes sure my new vehicle is clean and shiny!

Nov 26, 2024

Momma65 responded

Truly the best Ford dealership to buy a vehicle from. They get you the best price for your trade in and new vehicle. The service department goes above and beyond for their customers and their vehicles

October 24, 2024

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Employee Rating

Everybody was wonderful except the business manager Kurt he does not know what he's doing on the paperwork we got the clear coat and on the contract he put all the information incorrect after we purchase a More

by Wilson
Recommend Dealer
Yes
Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Wilson, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (309) 263-2311 so we can assist you further.

October 18, 2024

Dealership Rating
Employee Rating

The service department was great and very efficient. Thank you for taking care of me. More

by JASONABURNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield, Rachael Scalf , Robin Berglin, Kersen Cranwill, Jeremy Englert

Oct 20, 2024

Mike Murphy Ford Inc responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 10, 2024

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Employee Rating

These folks are great. Their customer service is tops, whether it's getting me to the office after I drop my car off in the morning or calling me to discuss issues regardi More

by DMAUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2024

Dealership Rating
Employee Rating

My only complaint is a dirty steering wheel and door handles after a service visit More

by rbronco51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield, Levi Smith, Rachael Scalf , Robin Berglin, Kersen Cranwill, Jeremy Englert

Sep 21, 2024

Mike Murphy Ford Inc responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 263-2311 when you have a chance. Thank you, and we look forward to hearing from you.

September 17, 2024

Dealership Rating
Employee Rating

Always courteous, polite and informative on issues with my vehicle. Drew is a family friend and made my purchase confidant and easy More

by rleab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Quisenberry

Sep 21, 2024

Mike Murphy Ford Inc responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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