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Matthew Carlson
Refer Me
370 Reviews
Hello! My name is Matt Carlson and I'm here to provide you with the best experience you've ever had. I have built great relationships with my guests over the years; putting the needs of every Guest first, and going that extra mile time and time again. As a Parts and Service Director for the dealership, I am always available for my team. I work hard to build a winning team that can help our dealership succeed. I have been a part of the auto industry for 28 years and joined Rallye BMW in 2006. In 2015, I won the Customer First Service award, two times. In my spare time, I enjoy traveling, fishing, boating, soccer, and being with my family. So far, I have been to many countries around the word and 20 US states. Working with organizations that conduct cancer research is something I have done over the years. Soccer, hockey, and swimming are some of my favorite hobbies. I am a big fan of the automotive industry, and can't wait to provide you with an exceptional service experience!
Read moreDealership Experience
17 yrs, 11 mos
Industry Experience
36 yrs, 2 mos
370 Reviews
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370 Reviews of Matthew Carlson
April 30, 2022
They are the best to deal with for everything. I would recommend them to all of my friends I would recommend them to all of my friends More
by LINKAP37
Verified CustomerOther Employees Tagged: Robert Wachsman, Carlos Nieto
Helpful 
April 04, 2022
Consistently top notch service from Rallye BMW. Always say, equally as important if not more than the sales experience is the service experience and Rallye is always tops. Always say, equally as important if not more than the sales experience is the service experience and Rallye is always tops. More
by KBRECKER
Other Employees Tagged: George Javier, Nick Soldo, Christopher Blanco, Adam Romano, Hasan Barakat
March 24, 2022
Excellent service and very responsive. They definitely know what it means to put your customer first! They definitely know what it means to put your customer first! More
by VITO.GIANNOLA
Other Employees Tagged: Christopher Blanco, Gabriel Hale
March 16, 2022
Truly fantastic service and wonderful professionals. They solved all of the problems I had with my car. They solved all of the problems I had with my car. More
by ADAMGANG
Other Employees Tagged: Adam Romano
March 08, 2022
The whole team at Rallye is first class. There is no reason to deal with any other dealership when it comes to the purchase or service of a BMW. There is no reason to deal with any other dealership when it comes to the purchase or service of a BMW. More
by KBRECKER
Other Employees Tagged: George Javier, Nick Soldo, Christopher Blanco, Adam Romano, Hasan Barakat, Bobby Channan
March 06, 2022
Rallye dealership is so awesome, the best of the best. I always receive the warmest welcome and the best service I always receive the warmest welcome and the best service More
by Hns69
Other Employees Tagged: Bert Vargas, Christopher Blanco, David Diaz, Brandon Tibbals
February 02, 2022
Rallye is just a cut above the rest in service, sales and parts! Just had our 2022 X3 delivered and the prices was just so simple and easy. Before you buy, service, or need parts, Rallye is the place to go parts! Just had our 2022 X3 delivered and the prices was just so simple and easy. Before you buy, service, or need parts, Rallye is the place to go! Elaine and Arnold Levine More
by zayde
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, David Diaz, Adam Romano, Lenard Brechner, Danielle Dewling , Emily Reardon
January 28, 2022
From start to finish this dealership makes the buying process smooth and easy. The employees are experienced and knowledgeable and truly care about their customers. I highly recommend Rallye and Joe Li process smooth and easy. The employees are experienced and knowledgeable and truly care about their customers. I highly recommend Rallye and Joe Lipari to all my peers for their BMW needs. More
by LOUISEFARRELL
Other Employees Tagged: Joseph Lipari, Dylan Diaz
January 27, 2022
I brought my car in for brake service in mid January, at 10.30am, I was waiting for the service. At 11.20, I was told there was no internet, and there would be a delay. At noon, there was no update. They 10.30am, I was waiting for the service. At 11.20, I was told there was no internet, and there would be a delay. At noon, there was no update. They had no clue when they could start on the car. Instead of giving people 3 choices (continue to wait, get a loaner, or take the car and reschedule), the head of service (Chris Blanco) could only shrug his shoulders. Another service guy, Adam Romano, was giving a line of BS to an older woman. His attitude was a disgrace to the dealership, and we had words. He should have been fired, on the spot. the head of service (Chris Blanco) had nothing to say. I tried to get in touch with the GM, Matt Carlson, but he was on a zoom call, with no time to speak with customers, or get involved in the problem. VERY POOR SERVICE. Customer service needs to be taught. I will now use BMW of Bayside. More
by LARRYWIDOM
Other Employees Tagged: Christopher Blanco, Bret Hines, Adam Romano
December 20, 2021
Excellent sales and excellent service dept. I have been buying and leasing from Rallye for years. buying and leasing from Rallye for years. More
by OTISTECH25
Other Employees Tagged: Nick Soldo, Mike Kozlow, Christopher Blanco, Carol Clark-Muniz, Sharonda James, Adam Romano, Hasan Barakat, Alex Echeverry, Danielle Dewling
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