Matthew Reagan
Matthew Reagan at Toyota of Cleveland

Matthew Reagan | Page 3

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Matthew Reagan

August 13, 2026

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Very friendly, punctual and professional, great customer service, I highly recommend them for all your Toyota needs. More

by Kildydman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Aug 14, 2026

Toyota of Cleveland responded

We appreciate your recommendation of our team! Thank you for choosing Toyota of Cleveland and for sharing your support!

August 10, 2026

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Wonderful, quick, and easy service! They are all so kind! Bought my car at Toyota and have the maintenance package. They do great and put in a lot of effort with each service. I will be More

by Emily
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Recommend Dealer
Yes
Aug 10, 2026

Toyota of Cleveland responded

Knowing each service visit met your expectations for speed and care means a lot to our team. We’re glad our kindness and effort during your maintenance visits have earned your trust. We look forward to caring for your Toyota RAV4 again soon. Justin Chretien General Sales Manager 423-664-9715

July 29, 2026

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Was very happy with the work that was done. Didn’t have to wait that long. Look forward to my next visit. More

by HILLCAV
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Recommend Dealer
Yes
Jul 29, 2026

Toyota of Cleveland responded

Pleased to hear the service on your Ford was completed promptly and the wait time was minimal. We look forward to your next visit. Thanks for sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

July 20, 2026

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Toyato of Cleveland has care for our 2020 Highlander for almost six years. Staff in services is always friendly. I hit a pothole Thursday and bursted my rear tire. I had four new tires on my Highlander at s More

by PHBRITTON
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Recommend Dealer
Yes

Other Employees Tagged: Andy Peek

Jul 20, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team could get you back on the road so quickly when you needed it most. Thank you for trusting us with your 2020 Highlander for nearly six years. We look forward to helping you find your next Toyota. Justin Chretien General Sales Manager 423-664-9715

July 19, 2026

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I’ve been coming to this dealership for years, and i usually have a great experience. However, this time I left feeling a little ripped off. I went in to get my usual service, but I also asked if the fu More

by FATHERS.FIST
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Recommend Dealer
Yes
Jul 19, 2026

Toyota of Cleveland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Chretien General Sales Manager 423-664-9715

July 16, 2026

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Toyota of Cleveland is my choice for accuracy of service, personal treatment, and price. They are prompt and responsive to my questions and concerns regarding service, time warranties, and expected services More

by luajeanbryan
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Recommend Dealer
Yes
Jul 16, 2026

Toyota of Cleveland responded

We’re happy to hear our team delivered accurate service, attentive care, and fair pricing on your Toyota RAV4. Being prompt and clear about warranties and upcoming maintenance matters a lot to us. We appreciate your trust and look forward to caring for your RAV4 again. Justin Chretien General Sales Manager 423-664-9715

July 11, 2026

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Everyone was very courteous and efficient. The inspection of my vehicle was very thorough and each part explained to me. More

by CJEANCOCHRAN
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Recommend Dealer
Yes
Jul 11, 2026

Toyota of Cleveland responded

Thank you for highlighting the courteous and efficient service you received. Matthew and our team are pleased the inspection of your Lexus was thorough and that each part was explained clearly. Justin Chretien General Sales Manager 423-664-9715

July 11, 2026

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As always, top tier service and an excellent customer service team. Always feel welcome there! More

by BTUT422
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Recommend Dealer
Yes
Jul 11, 2026

Toyota of Cleveland responded

We’re thrilled to hear that our team made you feel welcome and that your Toyota Land Cruiser service met your expectations. Thank you for your loyalty and for noting how our customer service team provided the exceptional care you expect. We look forward to serving you again soon. Justin Chretien General Sales Manager 423-664-9715

July 06, 2026

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Wonderful dealership, great customer service. The people are always polite and nice. I recommend this place to others for all your vehicle needs. More

by joann.deal
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Recommend Dealer
Yes
Jul 06, 2026

Toyota of Cleveland responded

Thank you, Joann! We're thrilled to hear our team took such great care of you. All of us at Toyota of Cleveland look forward to working with you again!

July 01, 2026

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Always a perfect experience, very nice, clean waiting area and very pleasant employees. I continue to have my Toyota serviced there. More

by bjudywendt67
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Recommend Dealer
Yes
Jul 01, 2026

Toyota of Cleveland responded

Thank you for continuing to trust us with your Toyota Corolla Cross. We’re pleased you find our waiting area welcoming and our team pleasant. We’ll share your kind words with Matthew and the rest of our service staff and look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

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