Matthew Reagan | Page 2

Toyota of Cleveland responded

Thank you for highlighting how simple it was to set up your appointment and for mentioning the friendly, thorough care during your Toyota Tacoma service. We’re glad our team could explain every detail clearly. We look forward to helping you with your next visit. Justin Chretien General Sales Manager 423-664-9715

Toyota of Cleveland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, I would love to address your concerns in detail. Justin Chretien General Sales Manager 423-664-9715

Toyota of Cleveland responded

It’s great to hear your first service check for your Toyota 4Runner Hybrid was quick and smooth. We look forward to keeping your 4Runner running at its best. Thank you for the five star rating. Justin Chretien General Sales Manager 423-664-9715

Toyota of Cleveland responded

Hi Awil! We’re so glad you had a great experience with Matt! Thank you for choosing Toyota of Cleveland, and we look forward to helping you again in the future. Safe travels!

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!