Melissa O'Connell
Melissa O'Connell at Northside Lexus

Melissa O'Connell | Page 3

Technology and Outreach Director

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

not yet
rated
64 Reviews

Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.

not yet
rated

64 Reviews

Write a Review

Dealership Experience

14 yrs, 3 mos

Specialties & Trainings

Lexus Master Certified

Lexus Technology Specialist

View more specialties & trainings

64 Reviews of Melissa O'Connell

July 28, 2022

Dealership Rating
Employee Rating

The sale man and manager are very nice. The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company More

by LTANSAMRIT111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Northside Lexus responded

Your review is music to our ears! We're so glad our team welcomed you to Northside Lexus with friendly assistance and a pleasant building. It's an honor to have earned your confidence and we hope to work with you again soon!

July 19, 2022

Dealership Rating
Employee Rating

I love Northside Lexus excellent service excellent people no complaints I would recommend Northside Lexus to anyone because the people are just great their sales people and the service department and collisi More

by CR1007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley, Mario Haro, Michelle Matheson , Tiffany Carmona, Mike Crowe, Don Holifield, Felipe Lozano, Pat Pendergast, James Vu, Beanie

Jul 19, 2022

Northside Lexus responded

We are blushing! The entire Northside Lexus team is grateful for your kind words. We look forward to working with you again!

June 03, 2022

Dealership Rating
Employee Rating

This is my 5th vehicle from Northside! Don Holifield has always been professional & has become a friend that I fully trust. Northside has always taken great care of my service, etc! Thank More

by ATCHLEYBV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Agustin Soto , Don Holifield

Jun 03, 2022

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Don and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

January 08, 2022

Dealership Rating
Employee Rating

Excellent customer service from sales and maintenance staffs. The waiting areas were outstanding as well as the parking area for vistors. More

by jimmiedotson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Aniekan Edem , Joseph Finley, James Vu

Jan 09, 2022

Northside Lexus responded

Jimmie - It's great to hear that every aspect of our visit was a success! Thank you for sharing your experience with us, and the entire Northside Lexus team looks forward to working with you next time you need us!

August 26, 2021

Dealership Rating
Employee Rating

My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorothy Sausley

Aug 26, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Northside Lexus team. Drive safely, and we will be sure to pass on the kind words to Dorothy and Melissa!

July 30, 2021

Dealership Rating
Employee Rating

Have used them 23 years, mainly because of Lance Williams - used Don & Melissa on 3 cars. — never been disappointed. Honest & professional. Hard to find in these days. More

by Lollie Duroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams , Don Holifield

Aug 02, 2021

Northside Lexus responded

Your confidence in Northside Lexus means so much to all of us, Lollie! We will be sure to let Lance, Don, and Melissa know they continue to demonstrate our commitment to customer satisfaction. Thank you for shopping with us and we hope you enjoy the new ride!

July 08, 2021

Dealership Rating
Employee Rating

This dealership consistently delivers superior service throughout all phases of the auto selection, purchase, delivery and support processes. The facility is superiors in all aspects. The sales profession More

by EFGIROLAMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes, Don Holifield, Tim Karmout

Jul 08, 2021

Northside Lexus responded

We truly couldn't have asked for a better review - thank you so much! We will be sure to pass your glowing feedback along to the entire sales team for their great work. We sincerely appreciate your continued business over the years, and we hope your newest vehicle treats you well! Safe travels, from all your friends here at Northside Lexus!

June 20, 2021

Dealership Rating
Employee Rating

Friendly staff and pleasant environment along with Great customer service In addition to Easy to work with And not to forget Great timely service department More

by GISELE.HUDSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Marcus Atkins , Kyle Galindo

Jun 21, 2021

Northside Lexus responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Northside Lexus! Providing an excellent customer experience is our number one priority, so we are happy to see our service stands out to you. Safe travels and have a great day!

May 22, 2021

Dealership Rating
Employee Rating

Great dealership. Professional staff and associates are always ready and more than happily willing to assist with investigating and locating your perfect genuine match for the automobile of your dreams. More

by DTL1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Perry, Bobby Bosley, Nick Makrakis, Brent Penn , Chris Cothran, Nathan Makrakis

May 24, 2021

Northside Lexus responded

Thank you so much for sharing such excellent feedback! We love that you can depend on our Northside Lexus team to help you drive home in the right car for you. Congratulations and hope to see you down the road!

March 31, 2021

Dealership Rating
Employee Rating

Enjoyable experience! I interacted with multiple dealerships during my car search and Bobby was by far the most helpful and responsive. Process was quick and easy. More

by lance7p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Ashley Nguyen

Mar 31, 2021

Northside Lexus responded

We're so proud to have earned your business! It's wonderful to hear that Bobby delivered such an exceptional car-buying experience. Thank you for choosing Northside Lexus, and enjoy your new vehicle!

3
...

Dealership Inventory (753 Vehicles)

new 2026 Lexus TX 350 car, priced at $74,972
2026 Lexus TX 350
new
Matador Red Mica exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350 car, priced at $53,563
2026 Lexus NX 350
new
Caviar exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350h car, priced at $55,869
2026 Lexus NX 350h
new
Infrared exterior
Automatic
All-wheel Drive
new 2026 Lexus ES 350e car, priced at $61,502
2026 Lexus ES 350e
new
Iridium exterior
Automatic
Front-wheel Drive
new 2026 Lexus GX 550 car, priced at $88,198
2026 Lexus GX 550
new
Green exterior
Automatic
Four-wheel Drive
new 2026 Lexus TX 500h car, priced at $76,017
2026 Lexus TX 500h
new
Celestial Silver Metallic exterior
Automatic
All-wheel Drive