Melissa O'Connell | Page 3

I bought a 2022 Lexus NX 350h from Northside Lexus. Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos k Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos kept me informed and got me exactly what I wanted. Thank you so much, Ms. DeHoyos. I worked with Mr. Hamilton Dawes in the finance department and in over 50+ years of buying cars, working with Mr. Dawes had to be the absolute best financial transaction I have ever encountered. He was professional, friendly, fast, and very efficient. The man really knows his business. Okay, the car is new technology and has a lot of touchscreen and app set-up. I worked with Ms. Melissa O'Connell to help me set the options I wanted. She was so nice and friendly and really knew her stuff. She set me up and was really great. I have had Lexuses before, but it has been a while, My first visit to the new Northside Lexus dealership was a couple of weeks ago when I met with Ms. Dehoyos to discuss the car I was allocated. I have been back twice to pick up the car and then to meet with Ms. O'Connell to go over the car options and finish setting it up. The Northside Lexus dealership is set up to be very friendly and inviting and it is. Each person was so nice and respectful. Now about the car itself, it is phenomenal. It is so quiet, drives so nice, and there is just nothing to compare to Mark Levinson's audio. I am extremely happy with my car and also extremely happy with the dealership. I will be coming back for service and any future Lexuses. More

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Excellent experience both with my sales rep and management team at Northside. Not our first car and it likely won’t be our last. management team at Northside. Not our first car and it likely won’t be our last. More

by marklawrence44 Verified Customer Verified Customer

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The sale man and manager are very nice. The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company. More

by LTANSAMRIT111 Verified Customer Verified Customer

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I love Northside Lexus excellent service excellent people no complaints I would recommend Northside Lexus to anyone because the people are just great their sales people and the service department and collisi no complaints I would recommend Northside Lexus to anyone because the people are just great their sales people and the service department and collision More

by CR1007 Verified Customer Verified Customer

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This is my 5th vehicle from Northside! Don Holifield has always been professional & has become a friend that I fully trust. Northside has always taken great care of my service, etc! Thank Don Holifield has always been professional & has become a friend that I fully trust. Northside has always taken great care of my service, etc! Thank you kindly! More

by ATCHLEYBV Verified Customer Verified Customer

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Excellent customer service from sales and maintenance staffs. The waiting areas were outstanding as well as the parking area for vistors. staffs. The waiting areas were outstanding as well as the parking area for vistors. More

by jimmiedotson Verified Customer Verified Customer

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My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough and accurate service team in all of my life lead by Ms. Dorothy. Thank you P.S: Thank you Melissa for your work with my camera! More

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Have used them 23 years, mainly because of Lance Williams - used Don & Melissa on 3 cars. — never been disappointed. Honest & professional. Hard to find in these days. - used Don & Melissa on 3 cars. — never been disappointed. Honest & professional. Hard to find in these days. More

by Lollie Duroy Verified Customer Verified Customer

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This dealership consistently delivers superior service throughout all phases of the auto selection, purchase, delivery and support processes. The facility is superiors in all aspects. The sales profession throughout all phases of the auto selection, purchase, delivery and support processes. The facility is superiors in all aspects. The sales professionals we have had the pleasure to work with always delight us. We have dealt with the same sales manager and consultant for at least 15 years. The service and tech support operations and staff always give their best. More

by EFGIROLAMO Verified Customer Verified Customer

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Friendly staff and pleasant environment along with Great customer service In addition to Easy to work with And not to forget Great timely service department Great customer service In addition to Easy to work with And not to forget Great timely service department More

by GISELE.HUDSON Verified Customer Verified Customer

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