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Melissa O'Connell
Melissa O'Connell | Page 3
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
60 Reviews
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more60 Reviews
Write a ReviewDealership Experience
12 yrs
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
60 Reviews of Melissa O'Connell
August 26, 2021
My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough and accurate service team in all of my life lead by Ms. Dorothy. Thank you P.S: Thank you Melissa for your work with my camera! More
by Hans
Other Employees Tagged: Dorothy Sausley
Helpful 
July 30, 2021
Have used them 23 years, mainly because of Lance Williams - used Don & Melissa on 3 cars. — never been disappointed. Honest & professional. Hard to find in these days. - used Don & Melissa on 3 cars. — never been disappointed. Honest & professional. Hard to find in these days. More
by Lollie Duroy
Verified CustomerOther Employees Tagged: Lance Williams, Don Holifield
July 08, 2021
This dealership consistently delivers superior service throughout all phases of the auto selection, purchase, delivery and support processes. The facility is superiors in all aspects. The sales profession throughout all phases of the auto selection, purchase, delivery and support processes. The facility is superiors in all aspects. The sales professionals we have had the pleasure to work with always delight us. We have dealt with the same sales manager and consultant for at least 15 years. The service and tech support operations and staff always give their best. More
by EFGIROLAMO
Other Employees Tagged: Tim Karmout, Don Holifield , Hamilton Dawes
June 20, 2021
Friendly staff and pleasant environment along with Great customer service In addition to Easy to work with And not to forget Great timely service department Great customer service In addition to Easy to work with And not to forget Great timely service department More
by GISELE.HUDSON
Other Employees Tagged: Bobby Bosley, Marcus Atkins , Kyle Galindo
May 22, 2021
Great dealership. Professional staff and associates are always ready and more than happily willing to assist with investigating and locating your perfect genuine match for the automobile of your dreams. always ready and more than happily willing to assist with investigating and locating your perfect genuine match for the automobile of your dreams. More
by DTL1950
Other Employees Tagged: David Perry, Bobby Bosley, Nick Makrakis , Brent Penn, Chris Cothran, Nathan Makrakis
March 31, 2021
Enjoyable experience! I interacted with multiple dealerships during my car search and Bobby was by far the most helpful and responsive. Process was quick and easy. dealerships during my car search and Bobby was by far the most helpful and responsive. Process was quick and easy. More
by lance7p
Other Employees Tagged: Bobby Bosley, Ashley Nguyen
March 12, 2021
Awesome showroom and facility. Employees are very friendly and respectful Don HOLIFIELD is very knowledgeable and made sure my buying experience was stress free. He went the extra mile to ensure I w friendly and respectful Don HOLIFIELD is very knowledgeable and made sure my buying experience was stress free. He went the extra mile to ensure I was totally satisfied More
by pld549
Other Employees Tagged: Don Holifield
February 12, 2021
great customer service very friendly worked very well at what i wanted and gave me a great car the sales are the best great job what i wanted and gave me a great car the sales are the best great job More
by FATIMA.ASSI91
Other Employees Tagged: Joshua Keough
October 30, 2020
Needham Shotwell was great, We were waiting for my wife's old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new o old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new one. Even though wet and cold took time to go into the lot and show her 2 RXs he thought she would like. After driving the 2020 she was ready to buy. Done deal. Melissa O'Connell- I have to also say something about your tech support. I was at home setting up some things for my wife and ran into a problem. I called Tech support. All were busy and had to wait for a callback. A very short wait and Melissa returned my call. Melissa knew exactly what was wrong and how to fix it. She even stayed on the line while I went to the car in case I ran into a problem. I hope you are taking great care of her as she is one of those employees you do not want to lose. She left me with no doubt we (wife and me) had made a good decision and the right dealer. Melissa is awesome! More
by lwilkins0
Other Employees Tagged: Needham Shotwell , James Vu
September 16, 2020
This is the best dealership. We have been trading with them for over 20 years and they always do a great job. Don Holifield is also a great salesman. And we were able to have our car delivered to Brenham. them for over 20 years and they always do a great job. Don Holifield is also a great salesman. And we were able to have our car delivered to Brenham. More
by SKBRYAN1001
Other Employees Tagged: Don Holifield, Marcus Atkins, Aniekan Edem
