Melissa O'Connell
Melissa O'Connell at Northside Lexus

Melissa O'Connell | Page 2

Technology and Outreach Director

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

5.0
66 Reviews

Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.

5.0

66 Reviews

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Dealership Experience

14 yrs, 6 mos

Specialties & Trainings

Lexus Master Certified

Lexus Technology Specialist

View more specialties & trainings

66 Reviews of Melissa O'Connell

March 21, 2024

Dealership Rating
Employee Rating

Everyone I’ve worked with here has been professional, friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. More

by vivilu72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma

Mar 22, 2024

Northside Lexus responded

We're delighted to know that our team at Northside Lexus has earned your trust through their professionalism and friendly service. Thanks for sharing this positive feedback - safe travels until next time!

February 02, 2024

Dealership Rating
Employee Rating

Great vehicles, great personnel, great value for your investment, awesome facilities with all the bases covered More

by jken41
Sales Price Transparency
Recommend Dealer
Yes
Feb 02, 2024

Northside Lexus responded

Thanks for the high praise! We're glad to know you had a great experience at Northside Lexus. Enjoy your new ride!

January 21, 2024

Dealership Rating
Employee Rating

The Lexus experience is well designed with great facilities, friendly atmosphere and staffed with highly trained and experienced people. More

by tcarpenter10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Tanner Scogin , Don Holifield

Jan 22, 2024

Northside Lexus responded

We're delighted to know you enjoyed the Lexus experience at Northside! Our team works hard to provide a friendly atmosphere and top-notch service. Thanks for your positive feedback!

January 09, 2024

Dealership Rating
Employee Rating

Well organized with competent people in both sales and service. Customer experience enhanced with their facilities. More

by tcarpenter10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Scogin , Don Holifield

Jan 09, 2024

Northside Lexus responded

We're glad to know you had a positive experience with both our sales and service teams here at Northside Lexus. Thanks for appreciating our facilities too, we will be sure to pass along the kind words. Take care!

December 29, 2023

Dealership Rating
Employee Rating

Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does More

by maccat1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Michelle Matheson

Jan 02, 2024

Northside Lexus responded

Thanks for recognizing our hard work! At Northside Lexus taking care of our customers means that we're dedicated to finding the answers and solutions you need. We hope to work with you again in the future!

June 01, 2023

Dealership Rating
Employee Rating

Great People. Top Service. Wonderful Experience. Easy to get to. Beautiful Dealership. Quality Product at Reasonable Prices. More

by DRM4U398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis, Marcus Atkins, Rob Ochoa, Dorothy Sausley, Mason Wroten , Analy Garcia, Tim Karmout, David Trice

Jun 01, 2023

Northside Lexus responded

Thank you for the review! We hope to see you back again at Northside Lexus!

April 01, 2023

Dealership Rating
Employee Rating

Been doing business with Northside Lexus for over 20 years. Happy with their friendly service. Don Holifield has been very help[ful. And I like the service department. I think it was Melissa that de More

by HLGOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Holifield

Apr 03, 2023

Northside Lexus responded

Don, Melissa, and the team are grateful to have you as a loyal client of Northside Lexus. Thank you so much!

March 30, 2023

Dealership Rating
Employee Rating

Great dealership and super personnel ! I have been doing business with Northside Lexus since year 2001 . More

by Terry.Northrup1@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

Northside Lexus responded

We are so grateful for your loyal business! Thanks for being part of the Northside Lexus family.

Mar 30, 2023

Terry.Northrup1@gmail.com responded

Outstanding Dealership!!!

Mar 30, 2023

Terry.Northrup1@gmail.com responded

Thanks for being the best you can be and also having such reliable products!!

January 21, 2023

Dealership Rating
Employee Rating

Notwithstanding the excellent Lexus products, the Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reaso More

by FBERGFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Northside Lexus responded

It means a great deal that you always have an exceptional experience with us. Thank you for the kind review and we look forward to seeing you again down the road. Take care! - Northside Lexus

October 04, 2022

Dealership Rating

Am a Canadian residing in Calgary Alberta, I have followed Melisa’s videos which are very detailed and easy to understand and fit that I am grateful. This NX350h is my 13th Lexus and today I was noti More

by Zirjamal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melisa ( you tube)

Oct 04, 2022

Northside Lexus responded

We're happy to hear you had a seamless and informative experience with Melisa. We will certainly pass along the kind words. Have a wonderful day! - The Northside Lexus Team

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