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Melissa O'Connell
Melissa O'Connell | Page 2
Technology and Outreach Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
63 Reviews
Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.
Read more63 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Specialties & Trainings
Lexus Master Certified
Lexus Technology Specialist
Lexus Delivery Specialist
63 Reviews of Melissa O'Connell
January 09, 2024
Well organized with competent people in both sales and service. Customer experience enhanced with their facilities. service. Customer experience enhanced with their facilities. More
by tcarpenter10
Verified CustomerOther Employees Tagged: Tanner Scogin , Don Holifield
December 29, 2023
Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does know the answer, they find someone who does More
by maccat1014
Other Employees Tagged: Bobby Bosley, Michelle Matheson
June 01, 2023
Great People. Top Service. Wonderful Experience. Easy to get to. Beautiful Dealership. Quality Product at Reasonable Prices. Top Service. Wonderful Experience. Easy to get to. Beautiful Dealership. Quality Product at Reasonable Prices. More
by DRM4U398
Other Employees Tagged: Nick Makrakis, Marcus Atkins, Rob Ochoa, Dorothy Sausley, Mason Wroten , Analy Garcia, Tim Karmout, David Trice
April 01, 2023
Been doing business with Northside Lexus for over 20 years. Happy with their friendly service. Don Holifield has been very help[ful. And I like the service department. I think it was Melissa that de years. Happy with their friendly service. Don Holifield has been very help[ful. And I like the service department. I think it was Melissa that demonstrated the features on my recent purchase. Overall, entire staff friendly. More
by HLGOLD
Other Employees Tagged: Don Holifield
March 30, 2023
Great dealership and super personnel ! I have been doing business with Northside Lexus since year 2001 . I have been doing business with Northside Lexus since year 2001 . More
by Terry.Northrup1@gmail.com
Other Employees Tagged: Nick Christianson, Caleb Vario, Rob Ochoa, Dorothy Sausley, Daniel Noev , Don Holifield, Ava Pierce
January 21, 2023
Notwithstanding the excellent Lexus products, the Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reaso Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reason. More
by FBERGFIELD
Other Employees Tagged: Joshua Keough, Marcus Atkins, Brent Penn, Dorothy Sausley, Agustin Soto , Tim Karmout, Carl Zuromski
October 04, 2022
Am a Canadian residing in Calgary Alberta, I have followed Melisa’s videos which are very detailed and easy to understand and fit that I am grateful. This NX350h is my 13th Lexus and today I was noti followed Melisa’s videos which are very detailed and easy to understand and fit that I am grateful. This NX350h is my 13th Lexus and today I was notified that I can order 2023 NX and I did. Wish you were my dealership More
by Zirjamal
Other Employees Tagged: Melisa ( you tube)
August 11, 2022
I bought a 2022 Lexus NX 350h from Northside Lexus. Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos k Everyone at the dealership is friendly, professional, and helpful. I worked with Victoria Dehoyos to buy the car; It took a while, but Ms. Dehoyos kept me informed and got me exactly what I wanted. Thank you so much, Ms. DeHoyos. I worked with Mr. Hamilton Dawes in the finance department and in over 50+ years of buying cars, working with Mr. Dawes had to be the absolute best financial transaction I have ever encountered. He was professional, friendly, fast, and very efficient. The man really knows his business. Okay, the car is new technology and has a lot of touchscreen and app set-up. I worked with Ms. Melissa O'Connell to help me set the options I wanted. She was so nice and friendly and really knew her stuff. She set me up and was really great. I have had Lexuses before, but it has been a while, My first visit to the new Northside Lexus dealership was a couple of weeks ago when I met with Ms. Dehoyos to discuss the car I was allocated. I have been back twice to pick up the car and then to meet with Ms. O'Connell to go over the car options and finish setting it up. The Northside Lexus dealership is set up to be very friendly and inviting and it is. Each person was so nice and respectful. Now about the car itself, it is phenomenal. It is so quiet, drives so nice, and there is just nothing to compare to Mark Levinson's audio. I am extremely happy with my car and also extremely happy with the dealership. I will be coming back for service and any future Lexuses. More
by wcroswell
Other Employees Tagged: Victoria DeHoyos , Hamilton Dawes
August 05, 2022
Excellent experience both with my sales rep and management team at Northside. Not our first car and it likely won’t be our last. management team at Northside. Not our first car and it likely won’t be our last. More
by marklawrence44
Other Employees Tagged: Nick Makrakis, Caleb Vario , Ava Pierce
July 28, 2022
The sale man and manager are very nice. The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company. More
by LTANSAMRIT111
Other Employees Tagged: Bobby Bosley, Marcus Atkins, Ramon Rodriguez, Chad Smith, Michelle Matheson , Tiffany Carmona
