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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
336 Reviews

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English English

4.7

336 Reviews

Write a Review

336 Reviews of Melissa Tyler

June 08, 2025

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Employee Rating

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 06, 2025

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Every one was great… done in good time… great attitude…thank you all for you assistance. More

by deb1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear everything went smoothly and that our team provided great service with a positive attitude. We truly appreciate your kind words and look forward to helping you again in the future.

June 06, 2025

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Employee Rating

Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

May 28, 2025

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Employee Rating

It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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May 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

May 21, 2025

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Employee Rating

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 20, 2025

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Employee Rating

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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May 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

May 14, 2025

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Employee Rating

greedy dealership. service is usually good, hard to get appt at times .Unable to solve information system problems that have lingered since ownership. Answer Toyota More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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May 15, 2025

DCH Wappingers Falls Toyota responded

Robert, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 25, 2025

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Employee Rating

Great service. Especially with your representative , Mellissa Tyler. She was polite and informative. Thanks again!! More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear that Mellissa Tyler provided you with excellent service. We’ll be sure to pass along your kind words. Thanks again, and we hope to see you next time!

March 28, 2025

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Employee Rating

Mr.Keith explanation on service is on another level,precise and detailed to understand better. More

by yokoth2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime GarciaMuniz, Andrew Bartko

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Mar 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Mr. Keith provided such clear and detailed explanations. We take pride in ensuring our customers fully understand their services, and it's great to know he made a positive impact. We appreciate your feedback!

March 26, 2025

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Employee Rating

Lauren was super helpful and nice. Lauren explained to me what would need to happen to my car and kept me in the loop. More

by daynagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Joshua Johns, Judy Deems, Lauren Fusaro

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Mar 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Lauren provided helpful and clear communication throughout the process. We appreciate your trust and look forward to assisting you again!

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