Michael Costello
Michael Costello at Lithia Hyundai of Reno

Michael Costello | Page 3

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.7
106 Reviews

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

Dealership Experience

5 yrs, 7 mos

Industry Experience

38 yrs, 9 mos

4.7

106 Reviews

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106 Reviews of Michael Costello

March 10, 2025

Dealership Rating
Employee Rating

Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experie More

by Kevin Goldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Mar 11, 2025

Lithia Hyundai of Reno responded

Kevin, we're delighted to hear that Mike and Tony provided you with an excellent experience at Lithia Hyundai of Reno. Thank you for sharing your positive feedback! Enjoy your new vehicle!

January 28, 2025

Dealership Rating
Employee Rating

Thank you for everything good luck! !! See you next year th as ml you very much More

by VGONZALEZ1028.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iris Flores-Garcia, Cesar Sanchez , Kim Murillo

Jan 29, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to your next visit.

January 17, 2025

Dealership Rating
Employee Rating

Totally awesome we were in and out within a couple of hours. Great interest rate. More

by JAMIEKPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Lithia Hyundai of Reno responded

Thanks for this awesome review! We are thrilled to see that you found a great interest rate. Should you ever need anything else, please let us know.

December 29, 2024

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Employee Rating

Wonderful experience. Helped me find exactly what I was looking for at a price I could afford. More

by TAMILYNNGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Dec 30, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno in your search for a new ride. We wish you many happy miles ahead.

December 22, 2024

Dealership Rating
Employee Rating

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said More

by sgmdeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 24, 2024

Lithia Hyundai of Reno responded

It's disheartening to hear about your experience with the electrical issues and warranty confusion. We strive for transparency and efficient service. We'd like to address this situation directly with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 04, 2024

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Employee Rating

Mike was great! Excellent service and he made the sale and trade in fast and easy from start to finsih! I love my new 2025 Hyundai Tuscon Hybrid. This is my 3rd ca More

by KC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that Mike provided excellent service and made your experience at Lithia Hyundai of Reno smooth from start to finish! Enjoy your new 2025 Hyundai Tucson Hybrid, and thank you for being a loyal customer. We look forward to serving you again in the future!

November 28, 2024

Dealership Rating
Employee Rating

They are professional people, and they will find a way to help you, and they are honest More

by COOKMARTHA344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Chris Clark

Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Come visit the Lithia Hyundai of Reno team again soon!

November 18, 2024

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Employee Rating

They delivered as promised and have followed up with offers to answer questions and concerns. More

by HESSDF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Nov 18, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support. Until next time safe travels!

September 20, 2024

Dealership Rating
Employee Rating

Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect More

by RCARPENTER618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drea McGiffin

Sep 23, 2024

Lithia Hyundai of Reno responded

Thank you for the great feedback! We're glad to hear that our team at Lithia Hyundai of Reno and our modern vehicles met your expectations. Enjoy driving your new car!

September 20, 2024

Dealership Rating
Employee Rating

I’ve never had a worse experience buying a car. I would not recommend them. More

by ashleymb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith , Wes Wilson, Phillip Turner, Crystal Hughes

Sep 25, 2024

Lithia Hyundai of Reno responded

Ashley, It is truly unfortunate to see that you feel this way. Our team works hard to provide the best car-buying experience in Reno. I would appreciate an opportunity to gather the details of your visit and work towards addressing your concerns. At your convenience, please contact me using the information in my signature below. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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