Michael Costello | Page 3
Internet Sales Specialist
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Read moreDealership Experience
3 yrs, 6 mos
Industry Experience
36 yrs, 8 mos
74 Reviews
Write a Review74 Reviews of Michael Costello
January 09, 2023
I'm 64, and have lived in this town for 45 years. The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealershi The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealerships in town claimed to be able to help me, that they can do what no other dealership in town can do for me, then I never hear back from them and when I followed up with them, I was either treated like a Lepper or flat out ripped off and lied to.... UNTIL... Michael Costello at Lithia Hyundai! He is my hero! Michael listened to me, didn't blow smoke or try to talk circles around me like a typical salesman does. He was kind, considerate and treated me with the respect due. He is in charge of the Fresh Start program to help people like me get a decent car and boy did he. He worked with me to get a do-able down payment, a car payment I can afford and I picked the car. Not them. I got what I wanted. No settling. I have been very ill and his consideration for that and the fact I had no car at all, was very sweet. He arranged to have my car brought to my home where I signed the papers. I did not have to spend 1 minute of this at the dealership. His co worker Kirby was so kind as well showing me what I needed to sign. I now have a beautiful, fully loaded, 2014 Jeep Grand Cherokee. Its a dream for me. If you want to be treated like a human being, know they got your back and really do want to help you find your way, not just make a sell, the you need to go to Lithia Hyundai and ask for Michael Costello. You will not be sorry. Thanks Michael and team. I love my truck! More
Other Employees Tagged: Kirby McMahon
January 02, 2023
The sales person listed is not who sold us the car, but everyone we worked with was great! My daughter test drove a bunch of cars over a couple of days and she’s very happy with her choice! everyone we worked with was great! My daughter test drove a bunch of cars over a couple of days and she’s very happy with her choice! More
Other Employees Tagged: Devin Rogers , Paydon Chambers
December 30, 2022
Good experience, friendly staff. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great. More
Other Employees Tagged: Chris Clark, Joshua Clunie, Lucas Bragg , Matt Ashton, Ryan "RJ" Bush, Erick Campbell, Desmond Carolino, Paydon Chambers, David Diaz
November 04, 2022
Customer service is on point, everyone is willing to help, quick and simple for everyone help, quick and simple for everyone More
Other Employees Tagged: Ryan Ferris, Lucas Bragg , Paydon Chambers, Darren Toomer
November 01, 2022
Due to a miscommunication between departments, I was treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyo treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyone was friendly enough while I was at the dealership, but once I left with the vehicle I was treated as though I was a liar. More
Other Employees Tagged: Efren Gonzalez-Aguayo
October 26, 2022
They need to get the paper for my loan Right I bought a 2013 Hyundai Sonata Not a 2019 Mazda 6 2013 Hyundai Sonata Not a 2019 Mazda 6 More
Other Employees Tagged: David Lennox
October 03, 2022
It’s a great car company I have felt with them three times and all three times I have had success . times and all three times I have had success . More
Other Employees Tagged: Joshua Clunie , Bryan Ogg, PJ Pourjami
June 02, 2022
Fantastic individuals, willing to work with you, a real enjoyment to have a conversation with enjoyment to have a conversation with More
Other Employees Tagged: Dan Dunham , Kirby McMahon, Antonio Muro
February 26, 2022
Was friendly helpful got our deal to go through expectedly a little better deal since we paid cash our salesman Kirby helped a lot. Still learning all the functions the car has to offer but we lov expectedly a little better deal since we paid cash our salesman Kirby helped a lot. Still learning all the functions the car has to offer but we love the vehicle. Our 4th Santa Fe More
Other Employees Tagged: Matt Franceschini , Cherae Cozzi, Kirby McMahon
February 02, 2022
Friendly fast convenient fun nice warm let’s how many more adjectives do you need more adjectives do you need More
Other Employees Tagged: Tony Roach, Ryan Ferris , Cherae Cozzi, Lillian Davis, David Diaz, Bryan Ogg