Michael Costello
Michael Costello at Lithia Hyundai of Reno
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Michael Costello | Page 3

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.4
74 Reviews

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

Dealership Experience

3 yrs, 6 mos

Industry Experience

36 yrs, 8 mos

4.4

74 Reviews

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74 Reviews of Michael Costello

January 09, 2023

Dealership Rating
Employee Rating

I'm 64, and have lived in this town for 45 years. The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealershi More

by jstockwell1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kirby McMahon

Jan 09, 2023

Lithia Hyundai of Reno responded

Wow! Thank you so much for your recommendation! We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience, so thank you for sharing it with us. The success of our company is due to incredible team members like Mike and Kirby, and we're so glad to hear that you experienced their dedication and professionalism first-hand. We look forward to serving you again in the future! Please don't hesitate to reach out to us with any future automotive needs. Respectfully yours, The Management Team Lithia Hyundai of Reno

January 02, 2023

Dealership Rating
Employee Rating

The sales person listed is not who sold us the car, but everyone we worked with was great! My daughter test drove a bunch of cars over a couple of days and she’s very happy with her choice! More

by hopef1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Paydon Chambers

Jan 03, 2023

Lithia Hyundai of Reno responded

We're happy to be a part of the car-buying journey! Thanks for the awesome review and safe travels from Lithia Hyundai of Reno!

December 30, 2022

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Employee Rating

Good experience, friendly staff. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great. More

by marcillofabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark, Joshua Clunie, Lucas Bragg , Matt Ashton, Ryan "RJ" Bush, Erick Campbell, Desmond Carolino, Paydon Chambers, David Diaz

Dec 30, 2022

Lithia Hyundai of Reno responded

We're happy to have you in the Lithia Hyundai of Reno family! Thanks for the awesome review and enjoy the new ride!

November 04, 2022

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Employee Rating

Customer service is on point, everyone is willing to help, quick and simple for everyone More

by PAYDONC314
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ferris, Lucas Bragg , Paydon Chambers, Darren Toomer

Nov 07, 2022

Lithia Hyundai of Reno responded

That's how we like it at Lithia Hyundai of Reno! Our valued customers and their vehicles are the main focus. Thanks for the awesome review!

November 01, 2022

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Employee Rating

Due to a miscommunication between departments, I was treated as though I falsified my application and received rude messages, typed in all caps, suggesting I lied about my employment information. Everyo More

by kkaf
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Efren Gonzalez-Aguayo

Nov 03, 2022

Lithia Hyundai of Reno responded

Hello, I apologize for the miscommunication and would like to speak with you about this in further detail. Please contact me directly at the number below when you are available, thanks. Scott Robert 775-682-3352 Customer Relations Manager

October 26, 2022

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Employee Rating

They need to get the paper for my loan Right I bought a 2013 Hyundai Sonata Not a 2019 Mazda 6 More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Lennox

Oct 28, 2022

Lithia Hyundai of Reno responded

Hi Joyce, congratulations on your new Sonata. I’m not sure how the mix-up happened but I will take care of that for you if I can get a last name. Please contact me directly at the number below so we can discuss this further, thanks. Scott Robert 775-682-3352 Customer Relations Manager

October 03, 2022

Dealership Rating
Employee Rating

It’s a great car company I have felt with them three times and all three times I have had success . More

by milescalvin073
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Clunie , Bryan Ogg, PJ Pourjami

Oct 04, 2022

Lithia Hyundai of Reno responded

Your loyalty means the world to us! We are always happy to assist you at Lithia Hyundai of Reno. Hope to see you again down the road!

June 02, 2022

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Employee Rating

Fantastic individuals, willing to work with you, a real enjoyment to have a conversation with More

by roberthcosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham , Kirby McMahon, Antonio Muro

Jun 07, 2022

Lithia Hyundai of Reno responded

Hello Robert, we appreciate your feedback and look forward to your next visit!

February 26, 2022

Dealership Rating
Employee Rating

Was friendly helpful got our deal to go through expectedly a little better deal since we paid cash our salesman Kirby helped a lot. Still learning all the functions the car has to offer but we lov More

by MTROSE60S@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini , Cherae Cozzi, Kirby McMahon

Mar 02, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate your business and look forward to working with you again in the future!

February 02, 2022

Dealership Rating
Employee Rating

Friendly fast convenient fun nice warm let’s how many more adjectives do you need More

by Robertsalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Ryan Ferris , Cherae Cozzi, Lillian Davis, David Diaz, Bryan Ogg

Feb 02, 2022

Lithia Hyundai of Reno responded

Hi Robert, we appreciate you taking the time to let us know how we are doing. We strive to provide our customers with friendly, fast and convenient service. We look forward to seeing you again in the future!

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