Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross | Page 6

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
98 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs, 5 mos

Languages Spoken

English English

4.9

98 Reviews

Write a Review

98 Reviews of Michael Gross

December 25, 2025

Dealership Rating
Employee Rating

It was a great experience. Top to bottom everyone was awesome. Mike is a great person to work with. More

by MARKUSSAIL67
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Dec 26, 2025

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 19, 2025

Dealership Rating
Employee Rating

Mike was extremely helpful and kind. Offered myself and family food and drink and even went to personally get us drinks and food at times. He was very personable and understanding of all More

by Kunze061210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

December 16, 2025

Dealership Rating
Employee Rating

Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super More

by carlwhouse1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 16, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 13, 2025

Dealership Rating
Employee Rating

Great people, amazing customer service! Took a little longer than anticipated but definitely worth it. More

by amara.galvan218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson , Frank Ferguson

Dec 13, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 12, 2025

Dealership Rating
Employee Rating

After several months of looking, I found a truck. Mike was great. Nice people in the dealership. I will most certainly use Mike again. More

by Jdulle65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Shane Jackson

Dec 13, 2025

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

December 09, 2025

Dealership Rating
Employee Rating

What can I say. They worked together and made the deal happen! I live out of town and they put it together. More

by KWELKER64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne, Shane Jackson

Dec 09, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 08, 2025

Dealership Rating
Employee Rating

Very personable and got me in exactly what I wanted. You were great!! Thank you so much More

by charmainemelton8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

November 29, 2025

Dealership Rating
Employee Rating

I called Mike explain what I wanted how much I wanted to spend and the preference of vehicle. Mike exceeded my expectations and I am very pleased and will continue to business with him More

by rimelwendy33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Nov 29, 2025

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 17, 2025

Dealership Rating
Employee Rating

They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson, Josh Woodruff , Frank Ferguson

Oct 19, 2025

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

October 16, 2025

Dealership Rating
Employee Rating

The Machens guys are top notch. I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane More

by wrightphotollc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield, Shane Jackson , Frank Ferguson

Oct 17, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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