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Michael Hampton
Michael Hampton at Toyota of Cleveland

Michael Hampton | Page 2

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Michael Hampton

April 13, 2026

Dealership Rating
Employee Rating

Very courteous and helpful, listen to you and try to help you with your problems. More

by wolfinthenight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia , Mechanic personnel

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Apr 13, 2026

Toyota of Cleveland responded

Thank you for highlighting how polite and attentive our team was while helping with your Toyota Tacoma Hybrid. Angelia and Michael will be pleased to hear your feedback. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 12, 2026

Dealership Rating
Employee Rating

Great communication. Service was efficient and quick. Friendly staff, informative, and knowledgeable regarding my Tacoma Trailhunter. More

by Smoknbutt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2026

Toyota of Cleveland responded

Thank you for the five-star review. We’re glad our team delivered clear communication and efficient, friendly service for your Tacoma Trailhunter Hybrid. Please reach out whenever you need assistance again. Justin Chretien General Sales Manager 423-664-9715

April 11, 2026

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Employee Rating

Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More

by MPOORE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Crystal Thompson, Luis Mendez, Angelia Caronia, Alison Smith

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Apr 11, 2026

Toyota of Cleveland responded

It’s fantastic to hear our sales staff and service department provided friendly, professional, and attentive care for your Toyota RAV4 Hybrid. We look forward to your next car search and appreciate you making us your first stop. Thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

April 10, 2026

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Employee Rating

They were very professional and nice. I appreciated that he showed me to my car and the video of my car was really unexpected and icing on the cake! More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Toyota of Cleveland responded

Michael and our service team are pleased you felt well cared for and that the video walkthrough of your Toyota Highlander was a welcome surprise. We appreciate your feedback and hope to assist you again soon. Justin Chretien General Sales Manager 423-664-9715

April 07, 2026

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Employee Rating

Friendly Very thorough Easy to make an appointment They explained everything very well and clearly More

by LIDELLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Luis Mendez, Angelia Caronia, Matthew Reagan, Alison Smith , Eddie Shadgett

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Apr 07, 2026

Toyota of Cleveland responded

Thank you for highlighting how simple it was to set up your appointment and for mentioning the friendly, thorough care during your Toyota Tacoma service. We’re glad our team could explain every detail clearly. We look forward to helping you with your next visit. Justin Chretien General Sales Manager 423-664-9715

April 04, 2026

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Employee Rating

Awesome job,short wait,professional. This Toyota dealership has always been on top of their job,top notch. More

by SOUTHERNPREACHER777
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Apr 04, 2026

Toyota of Cleveland responded

Thank you for the five-star review. We’re pleased our team provided a short wait and professional care for your Toyota RAV4. We appreciate your loyalty and look forward to helping you again. Justin Chretien General Sales Manager 423-664-9715

April 01, 2026

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Employee Rating

Michael was great! Got the part ordered and installed next day. Michael kept me informed and explained everything. More

by KIMI1973
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Apr 02, 2026

Toyota of Cleveland responded

We're happy to hear Michael took great care of you throughout your recent experience! Thanks for being a Toyota of Cleveland customer. We look forward to seeing you next time!

Apr 01, 2026

KIMI1973 responded

Toyota of Cleveland has always treated me good. Never had any problems.

February 15, 2026

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Employee Rating

Toyota Cleveland is #1 in my opinion. Have purchased 3 new cars in the last 7 years mostly because of the sales team . From the floor salesmen to the new car manager they are great. The s More

by C.stoner9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Matthew Frady, Tyler Gibson

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Feb 17, 2026

Toyota of Cleveland responded

Hi Stoner! Thank you for your continued support and trust in our team! We appreciate your loyalty and look forward to serving you again in the future. See you next time at Toyota of Cleveland!

September 06, 2025

Dealership Rating
Employee Rating

Great service, everyone was super nice and got me in and out! I will definitely be back! More

by Lpp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Toyota of Cleveland responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Toyota of Cleveland

August 23, 2025

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Employee Rating

All dealerships are in the business of making money. But I've never seen a business go so out of their way and beyond to try to help all they can. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson , Ethan Thompson

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Aug 25, 2025

Toyota of Cleveland responded

Hi JC, we're here to go above and beyond! Thank you for choosing Toyota of Cleveland and for sharing your thoughtful feedback. See you next time!

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