Mike Latham | Page 9

The staff is incredibly friendly, customer-oriented, and professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. More

by PTHOMPSON318 Verified Customer Verified Customer

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I have been coming to Maita for over 20 years. The service is always great and the people are always great. And the location is close to my house service is always great and the people are always great. And the location is close to my house More

by SASSEFACE Verified Customer Verified Customer

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Fast and efficient . Great service as always. Great customer service. The Maita Toyota service department is the best....All requested work completed in a timely manner. customer service. The Maita Toyota service department is the best....All requested work completed in a timely manner. More

by PADILLACOWBOYFAN Verified Customer Verified Customer

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Service at Maita Toyota is always fantastic. Junko- always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! More

by HILLARYTAKAHASHI Verified Customer Verified Customer

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We sat there for 3 hours just for them to tell me they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they have to get into. More

by JENNIFER.X.GUZMAN Verified Customer Verified Customer

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I brought my vehicle in for an oil change ( and reported that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at Maita since the vehicle was purchased new from Maita. After several long hours I was notified that the vehicle must remain overnight to fix the oil leak. I was told a "Master Mechanic" would correct the problem. I waited all day for the phone call that the vehicle was ready, but did NOT receive one, so I called and was told that "someone" had called me (which I never received). Now that I have been driving the vehicle and was assured that the leak was fixed, the oil spots on my driveway tell me a MUCH different story. Having a vehicle that had 288,000 miles on it (WITH NO OIL LEAKS) and now it leaks every day. I have work much of my life with mechanical things, and know enough to say " if the job is done RIGHT, a leak can be STOPPED." Needless to say, I am extremely annoyed that my vehicle is making a huge mess on my driveway. More

by stealthx013 Verified Customer Verified Customer

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I made an appointment and I was in and out there in no time at all. The service was good. Everyone was doing all the steps to protect me from this COVIT. I felt they were glad I came in for service. They time at all. The service was good. Everyone was doing all the steps to protect me from this COVIT. I felt they were glad I came in for service. They found I had a battery that was weak during my service and replaced it under warranty. More

by TOYOTARICK.K Verified Customer Verified Customer

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I made an appointment for routine oil change & checkup for Tues, I waited in the lane #1, (for appointments) for 90 minutes without any contact from employees regarding such a long delay with appointment. for Tues, I waited in the lane #1, (for appointments) for 90 minutes without any contact from employees regarding such a long delay with appointment. I never got checked in and left when I asked an employee how much longer. He informed me another 3 -4 hours before my car would be ready. Ugh!!! I called the manager on Wed afternoon and he said the line is short today and I could get my service if I came now. He did apologize. but I only got a senior discount for all my trouble. More

by MKOENIG Verified Customer Verified Customer

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personnel great Val, and Raymond handle my issue greatly. Thank you guys Val is the main guy hope he be there for every and every Rickey Jones Thank you guys Val is the main guy hope he be there for every and every Rickey Jones More

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Good dealership, the employees are very help. Within time my car has been serviced. I really like the behavior of workers at dealership. Excellent work. my car has been serviced. I really like the behavior of workers at dealership. Excellent work. More

by Z.RAFIQ Verified Customer Verified Customer

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