Mike Latham
Mike Latham at Maita Toyota of Sacramento
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Mike Latham | Page 9

Service Director

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.6
110 Reviews

Dealership Experience

46 yrs

Industry Experience

46 yrs

Specialties & Trainings

RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN

RECERTIFIED ASE SERVICE CONSULTANT

View more specialties & trainings
4.6

110 Reviews

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110 Reviews of Mike Latham

September 10, 2018

Dealership Rating
Employee Rating

Fast courteous very helpful customer service The staff were very courteous and friendly and knowledgeable. I was greeted in a friendly Manner and right away. The service was fast I didn't have More

by KRYSTAL.XIONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Saephanh

September 07, 2018

Dealership Rating
Employee Rating

Great Everyone here is awesome. Very good customer service, super nice, good prices, and got the deal done in a reasonable amount of time. Thank you maita More

by RACHDARROW40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Dean, Arika Guest, Frances sparks, Frank Remeneski, Dorina Kuy, Andrew Pacheco, Paul Morrison

August 27, 2018

Dealership Rating
Employee Rating

wonderful service as always!!! i love going here they are always helpful and service is always quick! I will always go to Maita for any of my car needs! More

by JUSTINEY_ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Saephanh , Justine Gullo, Tami Matlock

August 23, 2018

Dealership Rating
Employee Rating

Great people Brought the Rav in for service. Writer was active almost instantly. The service writer covered all details and was friendly and intuitive. The owner More

by jon30539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2018

Dealership Rating
Employee Rating

Amazingly quick service. As a Service Dept. customer for over 25 years, I have had no complaints. The sales group is another matter. Passed between five different employees More

by G Fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Valadez , Brian Butcher, Mark Hylton, Steve Morris

July 04, 2018

Dealership Rating
Employee Rating

Great Service!! Eddy let me know what was needed. He was professional and courteous!! The wait wasn’t bad at all. I’ve only had Maita work on my Sienna, where I bough More

by SR.MEYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher, Mark Hylton, Bob Picchi, Eddie Sanchez

May 24, 2018

Dealership Rating

Unprofessional, lack of customer service, and tech notes bad Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all wai More

by JEREMYAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Junko Case, Lee Reloza , Brian Butcher, Mark Hylton, Luis Mendez, Steve Morris, Marlon Nonog, Timothy Oldridge, Bob Picchi

May 29, 2018

Maita Toyota of Sacramento responded

Mr. Amaro, Thank you for taking the time to review our operation's shortcomings. We appreciate all criticism and work hard to improve our customers' visits through continuous improvement. I understand that Marlon apologized at length that he could not answer your financing questions regarding your purchase from Roseville Toyota. And I understand that Terrence displayed your tire tread depths as recorded by our state of the art TredSpec equipment and that they showed that 7/32" was the lowest tread depth recorded at some measurement point on all four tires. I don't believe that we can improve on the 19 minutes taken for the 5K service from time of write-up to time of completion. And, unfortunately, we are not able to offer a no charge detail service for our completed service vehicles. Should you have further concerns, please reach out to me at mlatham@maita.net. Thank you, Mike Latham Service Director Maita Toyota

May 21, 2018

Dealership Rating

Very good service I have good experience , I do appreciate for their great job I am very happy and I recommend my friends to the Toyota company they are the best. More

by AHMADSHEKAIB
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Haddadi , Tara Freeman, Arika Guest, Mark Hylton, Steve Morris, Ryan Nabati, Sophia Sayad

May 18, 2018

Dealership Rating
Employee Rating

Window Bethany in service goes above and beyond to always help with whatever the issue is. The service is always great! Couldn't ask for anything better. More

by HELENDTISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bethany Arntzen-Garcia, Brian Butcher

May 18, 2018

Dealership Rating
Employee Rating

Always a Good Deal at Maita! My honey and I have been buying from Maita since 2007. New and used. Always a good deal for all our cars that run excellent! More

by NETTERS542001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Eilkhani , Sophia Sayad

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