Mike Latham | Page 8
Service Director
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
46 yrs, 1 mo
Industry Experience
46 yrs, 1 mo
Specialties & Trainings
RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN
RECERTIFIED ASE SERVICE CONSULTANT
TOYOTA CERTIFIED MASTER SERVICE MANAGER
BA ENGLISH-GENERAL
View more specialties & trainings110 Reviews
Write a Review110 Reviews of Mike Latham
December 20, 2018
Best truck buying experience ever Loved ordering my truck on line Dealer got truck that day very unexpected Went to dealership week later to pick it up and trade in my old truck A Loved ordering my truck on line Dealer got truck that day very unexpected Went to dealership week later to pick it up and trade in my old truck And they gave me what I wanted for the trade in More
Other Employees Tagged: Mehdi Raza
December 19, 2018
love this place and personals assistants everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE after 45,000 mile! More
Other Employees Tagged: Ben Ossome, Lee Reloza, Val Valadez, Mohammad Haddadi, Priscilla Camacho, PEDRO VALENCIA MENDOZA , Luis Mendez, Bob Sigston, chuck and art don't mike rental
November 29, 2018
New vehicle purchase Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each h Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each has been most plesent More
Other Employees Tagged: Val Valadez , Mehdi Raza
November 11, 2018
It was a quick and great experience. I like that Maita Toyota Employees know their jobs and perform them very well. I also like that the employees are very friendly and polite. I have nev I like that Maita Toyota Employees know their jobs and perform them very well. I also like that the employees are very friendly and polite. I have never had a bad experience bringing my car to Maita to be serviced. I give Maita Toyota a five star rating because they give me a five star experience every time I come to the service center. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao , Luis Mendez, Sherri Meyers, Marlon Nonog, Eddie Sanchez
November 05, 2018
Awesome Service The staff are all very courteous and even the rental agent. The waiting room is very clean and comfortable and inviting It even has a deli The staff are all very courteous and even the rental agent. The waiting room is very clean and comfortable and inviting It even has a deli More
Other Employees Tagged: Joe Valadao , Tami Matlock
November 05, 2018
Efficient, thorough, timely I know that my vehicle will always be cared for and serviced lovingly and correctly. I don'T worry, ever. I've been servicing my Toyota here for year I know that my vehicle will always be cared for and serviced lovingly and correctly. I don'T worry, ever. I've been servicing my Toyota here for years and will continue to do so. More
Other Employees Tagged: Junko Case , Jonny De La Cruz, Shane Golubski, Paul Morrison and probably all of the Service people
October 29, 2018
Job done right the first time Fast and efficient service for my Camry. I brought my car in without an appointment and was able to leave after having a minor service performed, in Fast and efficient service for my Camry. I brought my car in without an appointment and was able to leave after having a minor service performed, in about 1 hours time from start to finish. No hard sell from the service writer. Just honest recommendations. More
Other Employees Tagged: Brian Butcher
October 21, 2018
Smooth operation from start to finish From the beginning, when dropping off my vehicle- to the actual waiting while the service work was performed... Then paying for the service and receiv From the beginning, when dropping off my vehicle- to the actual waiting while the service work was performed... Then paying for the service and receiving my car: everything went smoothly. From start to finish, the entire visit to this dealership was stress free and actually enjoyable. The work was performed without any issues and my car was washed when I received it. I'm a very happy, repeat customer. More
Other Employees Tagged: Junko Case
September 17, 2018
Misled; bait and switch ; pressured While the staff people were nice, I have some issues with what I was told and the length of time the process took. I thought the days of the high pre While the staff people were nice, I have some issues with what I was told and the length of time the process took. I thought the days of the high pressured car buying experience were over. NO! To be fair, staff have met with me and have been patient in listening to, and addressing some, of my concerns. 1. Original sales guy told me car had premium sound system, which got me on the door. He was wrong. 2. Internet sales manager who negotiated the price told me I had to buy two add-ones, that the dealership required it. He was wrong. Now, he did finagle some $$ off, through coupons, to pay for it. But I did not want them (an additional alarm system and an anti-theft program). 3. I was told I was getting the loan through my credit union. Wrong. They switched it to a much higher interest rate and longer term through Toyota,s finance company. I learned this at the last minute as I was signing documents. 4. The finance guys rushed me through the signing process and did not go through the contract line by line. He completely forgot one fairly important piece of paper. 5. This finance guy did the hard sell on me re buying additional maintenance cover age which I did not want. He told me a much lower price...so I agreed...but on the contract it was a much higher price. I’ve been able to resolve a couple of these issues, which is good. But the overall experience has left a bad taste in my mouth. More
Other Employees Tagged: Wilber Torres, Shaun, Moe hekmarzada, Victor Donato
September 14, 2018
In and out, no worries! This service center is awesome! Saw me on time and had my vehicle ready to go in about 45 minutes. Comfortable waiting area, too. A good value for my This service center is awesome! Saw me on time and had my vehicle ready to go in about 45 minutes. Comfortable waiting area, too. A good value for my TotalCare plan. More