Mike Ward | Page 3

I would like to thank everyone at Quality Subaru- Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts are always extremely helpful with any questions, concerns, or even last minute switching of auto purchases. I will not go to any other dealer for any other brand of car in the foreseeable future. Thank you Joe for choosing such a great staff, and the Air Force Hat. More

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Exceptional Service Even in the time of COVID this was a pleasant and EASY car buying experience. From pricing prior to even arriving at the dealership on both a Forreste Even in the time of COVID this was a pleasant and EASY car buying experience. From pricing prior to even arriving at the dealership on both a Forrester and Outback, to ultimately having to search greater New England for the car that fit my exact specifications in a short 4 day time span, and ultimately being able to register the car to my out-of-state address this experience was nothing short of exceptional. I cannot recommend Quality Subaru enough. Even though I live out of state at this time, I will be doing all of my servicing at the dealership. More

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Tony is the best sales associate I have ever dealt with! He was not pushy, he treated both my husband and I respectfully and truly made the experience effortless. I truly have never felt loyalty to any auto He was not pushy, he treated both my husband and I respectfully and truly made the experience effortless. I truly have never felt loyalty to any automotive brand. I’ve had a different make and model every time I went to purchase a new car but I can honesty say that Tony and Quality have really changed that for me! More

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Quality Subaru is like family We just picked up our second Subaru vehicle from Quality Subaru. Everyone on the Quality Team made the experience of returning our first vehicle, choo We just picked up our second Subaru vehicle from Quality Subaru. Everyone on the Quality Team made the experience of returning our first vehicle, choosing our new vehicle, etc. as easy as possible. In the 3 years we had our first Subaru (2017 Crosstrek) I had only positive experiences with Quality Subaru and cannot imagine going anywhere else for a car in the future. They truly work as a team and they go above and beyond for their customers in every way. More

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Everyone I met with was patient and informative. This was my first time looking at new cars and I had a lot of questions and needed to feel comfortable and from the beginning Tony Oliva took his time This was my first time looking at new cars and I had a lot of questions and needed to feel comfortable and from the beginning Tony Oliva took his time to explain everything. We test drove 3 vehicles and he walked me through all the options to buy and lease and there was no pressure...just information. I came in with family members and everyone was very welcoming and friendly. Even when I made up my mind on what I wanted they did what they could to make the decision easier. They definitely prioritize repeat customers so they are not motivated in pushing you for the first sale. More

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Stress free, Hassle free transaction Had a very nice and easy transaction at Quality Subaru... Steve Canada went above and beyond to make this transaction happen.Stress free ,hassle free, Had a very nice and easy transaction at Quality Subaru... Steve Canada went above and beyond to make this transaction happen.Stress free ,hassle free, no pressure... will definitely recommend. More

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Respect / Knowledge / Courtesy From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man no pressure not pushy just nonchalant with all the information that we needed on the car we were looking to purchase. We took the car for a test drive and knew immediately that this was the car that we would be purchasing for ourselves. Only one problem, this was the only Onyx on the lot and it was already spoken for, so this meant the search was on for one for us. Within just a few days we received a call that they had one for us, and the rest is history since we drove ours off the lot just last week. :) Thanks so much Steve and Mike..... More

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Easy, efficient, personable Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was abl Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was able to move me through the process easily and efficiently. All my questions were answered. The facility is top notch. I highly recommend this dealership. More

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New car purchase The salesman and staff were friendly, knowledgeable and patient. They greeted us with a smile and had our desires and needs in focus throughout the en The salesman and staff were friendly, knowledgeable and patient. They greeted us with a smile and had our desires and needs in focus throughout the entire sales process. There was no pressure to buy. More

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Friendly/very professional I recently bought a Subaru Outback from Quality Subaru. My salesperson, Steve Canada, was very patient and professional. He was extremely informative I recently bought a Subaru Outback from Quality Subaru. My salesperson, Steve Canada, was very patient and professional. He was extremely informative regarding the electronics. Steve spent extra time with me going over the all the details of the car. Ed Chen, in the business office facilitated all the paper work in such a timely fashion. This was a positive buying experience for me. I highly recommend Quality Subaru More

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