Mitch Jones | Page 2

I had my 2014 Kia Cadenza serviced at this dealership and the customer service was great and they got me and my daughter back on the road in a timely manner the guys and ladies did a great job! Continue th the customer service was great and they got me and my daughter back on the road in a timely manner the guys and ladies did a great job! Continue the great work! Happy New Year!! Kia Country More

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Haven’t brought our 2017 Optima to any other place for service since we have owned it. Extremely happy with the service and the service personnel. Keep up the great job. service since we have owned it. Extremely happy with the service and the service personnel. Keep up the great job. More

by bartpct. Verified Customer Verified Customer

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. Mitch was very nice. Great customer service. 5 stars for him Thank you so much for him Thank you so much More

by lexushood Verified Customer Verified Customer

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I actually arrived 30 minutes early and they immediately took my car back. Spoke to me to tell me about the recall, offered to wash my car, and I was out the door in less than 45 minutes. That place is awes took my car back. Spoke to me to tell me about the recall, offered to wash my car, and I was out the door in less than 45 minutes. That place is awesome! More

by starrdeni Verified Customer Verified Customer

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A delightful place to do business. Everyone was so helpful and friendly. Lyft availability was great. Everyone was so helpful and friendly. Lyft availability was great. More

by rossrealestate Verified Customer Verified Customer

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Everone in service are so nice and accommodating . They diagnosed the problem and fixed it in a timely manner. Thank you. Sincerely.Mark Sanders. They diagnosed the problem and fixed it in a timely manner. Thank you. Sincerely.Mark Sanders. More

by marksanders3491 Verified Customer Verified Customer

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Been buying Kia's since 2008. Love the cars. Love the service. They want me to keep coming back and I think I always will. Definite recommend. Love the cars. Love the service. They want me to keep coming back and I think I always will. Definite recommend. More

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The manager and all the staff of this dealership went above and beyond to help me with all I needed! I had gone thru some problems with my car (which it wasn’t their fault) and they did more than I could above and beyond to help me with all I needed! I had gone thru some problems with my car (which it wasn’t their fault) and they did more than I could possibly imagine to help me and make me happy. I don’t think any other dealership manager would do what it was done to me at Kia country of Charleston. We are all subject to run into some problems here and there with cars and I was just happy and lucky that they were my dealership of choice because anywhere else I’m sure I’d be abandoned. I couldn’t recommend a better place for you to buy your car. They will do everything to make you happy from the day you buy your car to the day you need assistance down the road. More

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This is the 6th car we have purchased from Norm and Kia Country. I feel we are always treated fairly both from a sales and service standpoint. Norm is always available to answer questions and guide us in Country. I feel we are always treated fairly both from a sales and service standpoint. Norm is always available to answer questions and guide us in the right direction. More

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Words can not express my gratitude for Steve Applebaum (GM) and the staff at KIA Country of Charleston. Too make a long story , Medium length My Mom Lives in North Charleston, SC and I reside in Georgia (GM) and the staff at KIA Country of Charleston. Too make a long story , Medium length My Mom Lives in North Charleston, SC and I reside in Georgia. My Mom was recently involved in a head on collision and her vehicle was a total loss. I started searching for a replacement vehicle for her. I found a few vehicles that she was interested in on Kia Country of Charleston's website and contacted them to discuss her situation. My Mom needed a car immediately and could not wait two weeks for me to get there. I initially spoke with Steve and he set me up with the sales associate Jordan Reaves. After finalizing price and additional add on (i.e. Maintenance agreement , additional floor mats etc.) we were ready to buy a beautiful, Certified Kia Sportage. Even though we found the vehicle, Our conundrum was not over just yet, my mom had no way to get there, to test drive, sign paper work or anything. I suggested she take a lyft or uber, you would have thought I was speaking a different language, lol. My mom is not tech savvy at all. Considering the situation, Joran (The sales associate) was so kind and volunteered to pick my mother up , let her test drive the vehicle, swing by her bank pick up a certified check and bring her back to the dealership to sign her paperwork. When she arrived at Kia Country she was very comfortable, She said Steve , Jordan and all the staff was Great to work with and very knowledgeable. She couldn't be happier with her purchase. I have done business with them in the past and I knew they would take good care of her, However it is still nerve wreaking trying to help your mom when you live in a different state and to trust that people will not try to take advantage of her. I am so thankful for all that you guys did for my family, You guys will forever be our go to dealership because you can truly see that Kia country of Charleston goes above and beyond for their customers and are the epitome of excellent service. Thank you, Thank You, Thank You, I would give you all 10 stars if I could. -Mon'e Williams, Hampton, GA. More

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