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Mitch Urbanc

Overview Reviews (120) Inventory (511)

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Mitch Urbanc

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Mitch Urbanc | Page 4

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

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4.9

120 Reviews

Overview Reviews (120) Inventory (511)

Dealership Experience

22 yrs, 3 mos

Industry Experience

22 yrs, 3 mos

Languages Spoken

English

4.9

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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120 Reviews of Mitch Urbanc

June 29, 2022

Dealership Rating

Employee Rating

Christian Hill was the perfect salesman. No pressure to buy and answered all our questions. We went back the next day and bought the car. We stopped by the next week with a question and No pressure to buy and answered all our questions. We went back the next day and bought the car. We stopped by the next week with a question and he was very happy to answer. A very polite young man. We will recommend Christian, whenever we get the chance. Mike Murphy Ford has always been good to us! More

by dlmfob

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy, Todd Brekke , Jeremy Englert , Christian Hill, Pete Katus

Helpful 0

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Jun 30, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Christian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Dealership Rating

Employee Rating

Great Service fixed right the 1st time! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! More

by Mike

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy, Todd Brekke , Jeff Lynch, Robin Berglin, Bryan Wingfield, Jeremy Englert, Matt Gensler , David Brekke, Pete Katus

Helpful 0

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Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 18, 2022

Dealership Rating

Employee Rating

Escape was serviced and tires installed and completed as expected. Thanks for the service from your service team. expected. Thanks for the service from your service team. More

by rreidner13

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Englert , Pete Katus

Helpful 0

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Apr 20, 2022 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Dealership Rating

Employee Rating

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this dealership and will continue to do so. Walt Milligan More

by SNOW_MAX

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Englert, Bryan McIntosh

Helpful 0

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Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

February 24, 2022

Dealership Rating

Employee Rating

They were very good with the gas smell. They fixed an unknown problem with a second visit. Thanks for the service. They fixed an unknown problem with a second visit. Thanks for the service. More

by rreidner13

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Englert , Pete Katus

Helpful 0

Report | Print

Feb 25, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Dealership Rating

Employee Rating

Great dealership everybody is real friendly service department does a great job get your car in and out fast department does a great job get your car in and out fast More

by Jeff

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy, Bryan Wingfield, Jeremy Englert, Levi Smith, Matt Gensler , Pete Katus

Helpful 0

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Feb 03, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, Jeff, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 29, 2021

Dealership Rating

Employee Rating

I love this dealership! They have been taking great care of us since 2003! We have bought our last 4 vehicles here and always have them serviced here! We are treated like family! Wouldn’t go anywhere else!! of us since 2003! We have bought our last 4 vehicles here and always have them serviced here! We are treated like family! Wouldn’t go anywhere else!!! More

by JBRUDER0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy, Todd Brekke , Jeff Lynch, Robin Berglin, Jeremy Englert, Bryan McIntosh , Pete Katus, Kevin Neill, Nick Reece

Helpful 0

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Nov 29, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 26, 2021

Dealership Rating

Employee Rating

I had the worst experience with the management of the service manager and I will not go there ever again service manager and I will not go there ever again More

by hrtonslmike

Customer Service

Friendliness

Recommend Dealer

Helpful 0

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Nov 09, 2021 -

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Mike Murphy Ford

October 17, 2021

Dealership Rating

Employee Rating

Mitch and Pete went above and beyond! They are a great asset to the company! Thank you both! asset to the company! Thank you both! More

by dustynsmith91

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Pete Katus

Helpful 0

Report | Print

Oct 18, 2021 -

Mike Murphy Ford Inc responded

Dusty, Thank you so much for your kind words for Mitch and Pete, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 15, 2021

Dealership Rating

Employee Rating

Dave Brekke and Mitch Urbanc went above and beyond to make my experience amazing. Thank you all make my experience amazing. Thank you all More

by dustynsmith91

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Brekke

Helpful 0

Report | Print

Oct 16, 2021 -

Mike Murphy Ford Inc responded

Congratulations on your new purchase, Dustyn! Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with both Mitch and Dave. We appreciate your five-star review, Dustyn! We get it….Price Sells Cars! Mike Murphy Ford

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