Mona Crooks
Mona Crooks at Klaben Ford Lincoln
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Mona Crooks | Page 103

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,072 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

32 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,072 Reviews

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1072 Reviews of Mona Crooks

July 22, 2015

Dealership Rating

Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated More

by khager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 10, 2015

Dealership Rating

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a More

by bauerkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2015

Dealership Rating

wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... More

by chloe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

June 08, 2015

Dealership Rating

Sales AND Service are top notch! My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I co More

by julie moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Mike Brandvold, Joe French , Eric Dyer, Loretta

May 12, 2015

Dealership Rating

Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H More

by Helenz43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 09, 2015

Dealership Rating

PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod More

by akollarik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Artie Gissinger , Steve Workman, carl

May 08, 2015

Dealership Rating

Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to More

by stregaincf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry

May 03, 2015

Dealership Rating

Treated like Family My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have tak More

by Silver Surfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Artie Gissinger , Kenny King, Terry Colbert

April 20, 2015

Dealership Rating

great job I have been dealing with Kenny King for over 20 years. Always has givin' me a great deal. Just sold me 2 more cars. very happy with the deal. He works More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Crawford, Joe French, Kim Wolfram , Kenny King

April 20, 2015

Dealership Rating

Good people make a great dealership I have been buying cars and trucks from Klaben Ford for many years. Both sales and service have done there jobs, Sales Richard (Buddy ) Moore Serv More

by ford for ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard "Buddy" Moore

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