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Mona Crooks
1,339 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
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1339 Reviews of Mona Crooks
March 26, 2022
Mona Crooks takes great care of me and my family every time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. More
by Terry Colbert
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn, Sean Bradford , Patrick Sandy
March 24, 2022
I have always been able to rely on Klaben. They are well established in Kent, Ohio and have grown to be a large business. I have had my cars serviced there for many years by the same technicia They are well established in Kent, Ohio and have grown to be a large business. I have had my cars serviced there for many years by the same technician so a business around many years and a technician who has stayed working for that business should speak loudly of the quality of the work and service-it’s excellent! More
by Miss Diana
Verified CustomerMarch 21, 2022
I appreciate the concern that Joe French has shown over the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an ap the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an appointment situation over the phone for me. Kim Wolfram was one of my contacts at Clarke Ford, and her presence at Klaben is a reason I’m a Klaben customer now. My recent rental car from Enterprise, arranged by Joe, was a good experience, although, of course, they should only have Ford vehicles! More
by DAVE_WMS
Other Employees Tagged: Joe French, Kim Wolfram , Mario Palomba
March 10, 2022
Always appreciate the car inspection, fluid top off during service. Oil change was done quickly and finished off with a complimentary car wash! during service. Oil change was done quickly and finished off with a complimentary car wash! More
by KDROCCO6
Other Employees Tagged: Joe French, Tom Alcorn, Christine Klaben, Sean Bradford , Branden Johnson
March 10, 2022
This dealership have always been very accommodating to my needs. I have a very nice salesman, Mike Cooney and a great service writer, Mona Crooks. I always feel like I got the best deal. needs. I have a very nice salesman, Mike Cooney and a great service writer, Mona Crooks. I always feel like I got the best deal. More
by Willie01
Other Employees Tagged: Mike Cooney
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