Monte' Burney | Page 24

Purchase of a pre-owned Toyota Land Cruiser From Sales Specialist to General Manager to Finance Manager, it was an easy going and non-pressured environment- I could not have had a better experie From Sales Specialist to General Manager to Finance Manager, it was an easy going and non-pressured environment- I could not have had a better experience. THANK YOU Toyota of Cleveland, you have certainly earned my business! More

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Excellent customer service! Juan Carlos Lopez was our sales guy and his attitude was great. He listened to what we wanted and answered our questions. Very friendly and sincere Juan Carlos Lopez was our sales guy and his attitude was great. He listened to what we wanted and answered our questions. Very friendly and sincere. He went above and beyond to help us get the best value for our purchase! Thank you Carlos and the rest of the team that came on board! Also another special thanks to Monte' Burney More

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Happy with Toyota Great experience. Very friendly people. I felt comfortable and they offered alot of help to get me the best value for a great car. Thank you all for y Great experience. Very friendly people. I felt comfortable and they offered alot of help to get me the best value for a great car. Thank you all for your help. More

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Very good The agent , manager and treasure were respect we us.I will like recomended to visit that dealer any time. My experience with them was confortable. The agent , manager and treasure were respect we us.I will like recomended to visit that dealer any time. My experience with them was confortable. More

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Ridgeline purchase I had the pleasure of working with the GM (general manager) Monte' Burney. I had a couple of issues with my Ridgeline that had me very discouraged and I had the pleasure of working with the GM (general manager) Monte' Burney. I had a couple of issues with my Ridgeline that had me very discouraged and I didn't want to ever buy from Toyota of Cleveland. I contacted Monte' by email and he responded quickly and made an appointment to meet with me. After meeting him and explaining my issues I quickly realized that he takes his commitment to customer satisfaction very seriously. He never got in a hurry and rushed me on anything, he stayed focused on taking care of the issues with my 2014 Ridgeline. Monte' turned my buying experience from a bad experience to the best truck buying experience I have ever had. His attention to detail and his listening ability is very remarkable but, it was Monte' integrity that really stood out, he made me feel that he valued me as a customer. This is my second purchase from Toyota of Cleveland in the past two years, and as long as Monte' is the GM I will continue to buy from Toyota of Cleveland and gladly tell my friends and family of my great experience. More

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Very friendly, knowledgeable, helpful. My first purchase My first purchase by myself. I was impressed by the salesman and the financial officer. Very helpful in deciding about financing.I purchased a 2017 C My first purchase by myself. I was impressed by the salesman and the financial officer. Very helpful in deciding about financing.I purchased a 2017 Camry LE. I was not pressured to add things I did not want.very pleased.I also have a 2010 Prius. More

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Great general manager,Great salesperson Gregg Bain is by far the best person we have ever worked with at any dealership. He made the experience relaxed and took as long as we needed to make Gregg Bain is by far the best person we have ever worked with at any dealership. He made the experience relaxed and took as long as we needed to make sure we got the vehicle we wanted and that we understood everything about it. The General Manager Monte' makes sure his dealership is the kind of place you want to do business with. Mike Covington got us thru the paperwork making sure we understood everything. In short great dealership great people to deal with. Look forward to working with Gregg Bain again soon. More

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Great experience! Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top to make a good experience. More

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amazing experience The experience that Toyota provided when my wife and I came in to buy a new Camry was amazing. From Paul helping us with the sale itself to Monte help The experience that Toyota provided when my wife and I came in to buy a new Camry was amazing. From Paul helping us with the sale itself to Monte helping on a manager level, every aspect of the Toyota of Cleveland experience was great. More

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Not so hot credit. My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they worked with me so much. They made me feel welcomed and encouraged me that they would do everything possible to help me get into something new. I traded in my truck and got a 2014 GMC Terrain. They were able to get me a lower interest rate and car payment that I could afford. I would recommend everyone go visit them. They work hard and they're extremely nice and caring. More

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