Monte' Burney

Austen, Tyler and Justice were a wonderful team to work with. Thank you TOC for all your expertise. with. Thank you TOC for all your expertise. More

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Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! Would recommend to everyone! Go see Alfred! More

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Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . Not pushy . They listened to what I needed and they want what’s best for you . More

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Outstanding customer service and care! The team at Toyota of Cleveland really take their time with you and treat you like family. The team at Toyota of Cleveland really take their time with you and treat you like family. More

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Our sales person was Mathew and he was outstanding. We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his w We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his way to make sure we were happy and satisfied with our new Siena Van. More

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I have purchased 3 vehicles (4 if you count my husband’s) from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. More

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I had an amazing experience here! From top to bottom, the attention to detail and service was amazing! My wife bought a car, and it was so great that I had to buy one as well the same From top to bottom, the attention to detail and service was amazing! My wife bought a car, and it was so great that I had to buy one as well the same day. Kenny Jones was knowledgeable and professional as an inviting, kind, initial point of contact, Monte Burney went the extra mile to hook me up on great deals while honoring my veteran status and gifting us (me, my wife, and our kids) with the coolest Toyota merchandise, and Taylor Alton closed the deal without fail and made sure we had everything we needed for ultimate success! I love this place and I would encourage everyone to get their next car there! More

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3rd purchase! Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and through! More

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Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to anyone. Crystal Thomson heard my dream and made it come true! Sales manager Jason and even the GM Monte were absolutely amazing. THANK YOU ☺️ More

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We wanted to write a review on Toyota of Cleveland and our outstanding sales representative Gregg Bain. As we decided between a couple of Toyota models, Gregg was very patient with us; he was very attenti our outstanding sales representative Gregg Bain. As we decided between a couple of Toyota models, Gregg was very patient with us; he was very attentive to our particular needs, he was thorough, and very knowledgeable. He always put us at ease with no pushy sales tactics. We decided on the RAV4 Hybrid, but the dealership didn’t currently have the trim line that met our needs. Speaking with Gregg, he assured us that he would be able to acquire the vehicle we wanted; he said it may take time. After much effort on Gregg’s part as well as several others behind the scenes, they got the exact vehicle we wanted. Throughout the process, Gregg stayed in touch with us the entire time; he assured us the vehicle was coming and provided delivery updates every step of the way. It’s not always easy to get the exact vehicle you want, sometimes it just takes time due to many reasons. Toyota of Cleveland came through and it was actually the best vehicle purchase experience we ever had. We also want to mention Crystal Thompson, the Finance Manager, who did an outstanding job going over the various warranty options. And finally, we want to acknowledge the General Manager, Monte Burney, we were very impressed with the entire operation, and it clearly starts at the top. We had several conversations with him during our experience, and you can easily see he puts people first…his customers and his employees. If you are in the market for a vehicle, Toyota of Cleveland should be your first and only stop! More

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